Customer support & client services managers Work, Jobs in Street, Som (with Salaries)

Senior Client Service Manager
Gallagher —Street
- £70,500 - £117,500 a year
- Full-time
- Remote
- Bachelor's degree
- Team management
- Mentoring
- Flexible schedule
Client Services Manager
Gallagher Bassett —Street
- Microsoft Powerpoint
- Analysis skills
- Employee stock purchase plan
- Annual leave
6d
Client Service Manager
Gallagher —Street
- Full-time
- Bachelor's degree
- Mentoring
10d
Client Service Director
Gallagher —Street
- £100,000 - £167,000 a year
- Full-time
- Bachelor's degree
- Team management
- Training & development
Senior Client Manager
Gallagher Benefit Services —Street
- Full-time
- Supervising experience
- Bachelor's degree
- Training & development
Commercial Lines Team Lead
Gallagher —Street
- £77,000 - £128,500 a year
- Full-time
- Bachelor's degree
- Team management
- Training & development
Customer Service Manager
Smurfit Westrock —Weston-super-Mare
- Full-time
- Continuous improvement
- Team management
- Travel
- Annual leave
Customer Operations Manager
Planning Inspectorate —Bristol
- £46,689 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Flexible schedule
14d
Senior Customer Service Representative - FM Helpdesk
Equans —Bristol
- Full-time
- Supervising experience
- IT
- Communication skills
- Annual leave
- Employee assistance programme
13d
Contact Centre Team Leader
ELA Comectronica Sarri Ltd. —Bristol
- £2,850 - £3,800 a month
- Full-time
- Supervising experience
- Continuous improvement
- Mentoring
Quick apply
Customer Experience Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Data analysis skills
- AI
- Communication skills
- Work from home
- Employee discount
Quick apply
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Business Service Manager
Gallagher —Broomfield
- Full-time
- Remote
- Bachelor's degree
- Training & development
- Flexible schedule
Team Manager
Castelan —North Somerset
- £28,789 - £35,000 a year
- Full-time
- Supervising experience
- Organisational skills
- Training & development
- Free parking
- Employee assistance programme
Quick apply
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Computer literacy
- Continuous improvement
- Referral programme
13d
Customer Experience Manager
Ayvens —Bristol
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Free parking
- Annual leave
Telesales Team Leader
Eden Conveyancing —Bristol
- £35,000 - £40,000 a year
- Full-time
- Data analysis skills
- Training & development
- Leadership
- Annual leave
Quick apply
12d
Vehicle Procurement Aftersales Lead
Ayvens —Bristol
- £40,000 - £54,000 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Annual leave
13d
Service Desk Manager
Lancer Scott —Bristol
- £40,000 a year
- Full-time
- Continuous improvement
- Team management
- Training & development
Team Leader
Lancer Scott —Bristol
- Up to £32,000 a year
- Full-time
- Analysis skills
- Team management
- Mentoring

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customer support & client services managers jobs near street, som

Senior Client Service Manager

Gallagher -
Street

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Job details

Full-time
£70,500 - £117,500 a year

Benefits

Matching gift scheme
Flexible schedule

Qualifications

Client engagement
Mentoring junior staff
Compliance audits
Microsoft Office Suite
Bachelor's degree
Team management
Risk management
Mentoring
Customer renewal management
Relationship management
Professional development mentoring
Customer interaction

Full job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career.

How you'll make an impact

You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence.

Here’s what you’ll do:

Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.
Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.
Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.
Conduct regular audits to ensure compliance with regulations and maintain high service standards.
Oversee the accuracy and management of client and policy data using Gallagher’s systems.
Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.

About You

Here’s what you’ll bring to the role:

Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience
OR -
High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
A Property and Casualty Insurance License.
Proficiency in Microsoft Office.
A desire to build relationships and deliver results.
Adaptability and resilience in managing shifting priorities.
A collaborative mindset to work with teams across Gallagher.

Desired:

At least 1+ year of supervisory experience

#LI-KE4

#LI-REMOTE

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave

Other benefits include:

Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Apply Now

Refine Your Search

customer support & client services managers jobs in street, som

Senior Client Service Manager

Client Services Manager

Client Service Manager

Client Service Director

Senior Client Manager

Commercial Lines Team Lead

Customer Service Manager

Customer Operations Manager

Senior Customer Service Representative - FM Helpdesk

Contact Centre Team Leader

Customer Experience Manager

Manager of Dedicated Implementations - EMEA

Business Service Manager

Team Manager

Customer Service Team Leader

Customer Experience Manager

Telesales Team Leader

Vehicle Procurement Aftersales Lead

Service Desk Manager

Team Leader

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