Travel agent Work, Jobs in Sunderland, Twr (with Salaries)

Customer Service Agent
Hays Travel —Sunderland
- Remote
- Computer literacy
- Organisational skills
- Communication skills
- Employee discount
6d
Travel Consultant - South Shields Denmark Centre
Hays Travel —South Shields
- Full-time
- Sales
- Customer service
- IT
- Annual leave
- Employee discount
10d
Travel Consultant - Jarrow
Hays Travel —Jarrow
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
10d
Travel Consultant - Morpeth
Hays Travel —Morpeth
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
13d
Customer Service & Bookings Coordinator (£14.50 per hour)
Parkers Chauffeurs —Newcastle upon Tyne
- £14.50 an hour
- Customer service
- No experience needed
- Driving
- Free parking
Field Collections Agent
Orbit Credit Services —Sunderland
- £28,665 - £35,765 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Employee discount
4d
Ramp Agent
Willis Lease Finance Corporation —Teesside
- Communication skills
Crime Trainer
Home Office —Newcastle upon Tyne
- £41,750 - £48,250 a year
- Full-time
- Microsoft Office
- Presentation skills
- Travel
4d
Apprentice - Customer Service - Central Government
NECSWS —Hartlepool
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
11d
Property Manager/Administrator
Murphy Stays LTD/ Murphy Property Investments —Newcastle upon Tyne
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
Quick apply
8d
Assistant Manager - Jesmond
Hays Travel —Newcastle upon Tyne
- Full-time
- Sales
- Customer service
- Leadership
- Annual leave
- Employee discount
Business Investment Officer
Gateshead Council —Gateshead
- £36,363 - £39,152 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
- Annual leave
- Employee discount
Global Partnerships Manager
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Part-time
- CRM software
- Management
- Customer service
11d
Branch Manager - North Shields
Hays Travel —North Shields
- Full-time
- Sales
- Customer service
- Supervising experience
- Annual leave
- Employee discount
10d
Residential Surveyor
LSL Property Services —Sunderland
- Full-time
Facilities Office Manager
Weightmans —Newcastle upon Tyne
- Full-time
- Microsoft Office
- Administrative experience
- Travel
20h
Associate Director - Mineral Surveyor
SLR Consulting —Newcastle upon Tyne
- Full-time
- Project management
- Negotiation
- Annual leave
- Employee assistance programme
Product Manager
Ingersoll Rand —Sunderland
- Engineering
- Bachelor's degree
- Product management
- Employee assistance programme
Employer’s Agent / Quantity Surveyor
WSP —Stockton-on-Tees
- Part-time
- Hybrid work
- Analysis skills
- Project management
- Bachelor's degree
- Flexitime
- Work from home
Product Manager
Ingersoll-Rand —Sunderland
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Product management
- Free parking
- Store discount
Quick apply

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travel agent jobs near sunderland, twr

Customer Service Agent

Hays Travel -
Sunderland

Apply Now

Job details

6 days ago

Benefits

Employee discount

Qualifications

Computer literacy
Organisational skills
Communication skills

Full job description

About Hays Travel

As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 460 Branches throughout the UK, a network of personal travel consultants working from home, and a growing independence group and franchise operation. Our Head Office, based in Sunderland, is home to tour operator teams, finance, events, communications, marketing, people/HR, and IT, plus many more. We have been operating for over 40 years and continue to grow each year.

What it’s like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Responsibilities

An exciting new role based in our new Customer Support Team has become available. The Customer Support Team provides service to a number of divisions including: Homeworkers, Web , Virtual Call Centre and Independent group Fulfilment.

Working as a Customer Support advisor you will be liaising directly with customers over the phone for any pre-departure queries, amendments to Customers bookings, producing documentation instantly on booking and meeting both customer and agents requirements. You must be performance driven and customer focused, with a positive can-do attitude.

We also have our online support functions which includes engaging with customers via our social media platforms, dealing with Foreign Exchange queries and logging our Trust Pilot reviews.

Competences / Qualifications

Excellent communication, organisational and administration skills
Accuracy and good attention to detail
Ability to work to strict deadlines
Encouraging working attitude and desire to put forward ideas and implement positive changes to working practices as required
Computer literate
Ability to act on own initiative and prioritise workload
Flexibility to suit needs of the business
Motivational and development skills

Specific Duties

To ensure that all bookings are administered professionally and within given timescales
To ensure that all incoming telephone calls are processed on a timely basis and in a first class manner
To ensure e-mails are prioritised and dealt with on a timely basis
Daily/weekly Audit and Exception Reporting
Report any issues/improvements where appropriate
Monitoring and maintaining high productivity

General

To undertake any other duties that may fall into the job criteria
NB – this job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Our values

Our SMILE values are embedded into Hays Travel and always demonstrated to ensure you and all our colleagues work well together. Our SMILE values are:

Supportive
Motivational
Innovative
Loyal
Excellent

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles

Apply Now

Refine Your Search

travel agent jobs in sunderland, twr

Customer Service Agent

Travel Consultant - South Shields Denmark Centre

Travel Consultant - Jarrow

Travel Consultant - Morpeth

Customer Service & Bookings Coordinator (£14.50 per hour)

Field Collections Agent

Ramp Agent

Crime Trainer

Apprentice - Customer Service - Central Government

Property Manager/Administrator

Assistant Manager - Jesmond

Business Investment Officer

Global Partnerships Manager

Branch Manager - North Shields

Residential Surveyor

Facilities Office Manager

Associate Director - Mineral Surveyor

Product Manager

Employer’s Agent / Quantity Surveyor

Product Manager

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