Level engineer Work, Jobs in Sunderland Sr2 (with Salaries)

1st Line Support Engineer
IT Professional Services Ltd. —Chester-le-Street
- £24,420 - £28,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Sick pay
Quick apply
6d
Platform Engineer
CGI —Newcastle upon Tyne
- Full-time
- Azure
- AWS
- Mentoring
Quick apply
Graduate Engineers - Hartlepool
JDR Cable Systems —Hartlepool
- Hybrid work
- Engineering
- Bachelor's degree
- Communication skills
- Work from home
- Gym membership
Engineer
Elis —Bishop Auckland
- Up to £40,500 a year
- Call to connect
- Schematics
- Microsoft Office
- Continuous improvement
- Employee assistance programme
Graduate Engineers (Newcastle)
JDR Cable Systems —Newcastle upon Tyne
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Work from home
- Gym membership
Senior Network Engineer
razorblue Careers —Stockton-on-Tees
- £48,000 - £53,000 a year
- Hybrid work
- English
- Computer networking
- Life insurance
- Referral programme
Quick apply
Teacher of Engineering (2025/AG015)
EAST DURHAM COLLEGE —Peterlee
- £31,000 - £41,000 a year
- Full-time
- Engineering
- Education
- Presentation skills
- Free parking
- Annual leave
Field Service Engineer
Servibox LTD —Durham
- £30,000 - £36,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Annual leave
Quick apply
Fuel Engineer
British Steel —Teesside
- Up to £46,000 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Network Technical Architect
IT Professional Services Ltd. —Chester-le-Street
- £56,000 - £75,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Free parking
Quick apply
3d
Customer Help Desk Co-ordinator
JLA —Sunderland
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
5d
Field Operations Engineer - Middlesborough / Newcastle
Wifinity —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- Driving
- Travel
- Annual leave
Quick apply
13d
Field Engineer
SOUTHERN COMMUNICATIONS LIMITED —Newcastle upon Tyne
- £31,500 a year
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Employee assistance programme
Quick apply
Apprentice Application Operations Engineer
Department for Work and Pensions —Newcastle upon Tyne
- £32,137 a year
- Overtime
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
13d
CAD Technician
PS Design & Engineering —Washington
- Full-time
- Hybrid work
- AutoCAD
- Employee assistance programme
Offshore Technician Scheme
Enshore Subsea Ltd —Blyth
- £17,500 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Referral programme
Quick apply
Apprentice Design Engineer
Dacon Fabrications Ltd —Gateshead
- Full-time
- CAD
- IT
- In-person
Quick apply
3d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Middlesbrough
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Graduate Engineer
Osprey Group —Cramlington
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- Engineering
- Annual leave
- Employee assistance programme
Electronic Engineers - all levels
Leonardo UK Ltd —Newcastle upon Tyne
- £37,400 - £84,955 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme

I want to receive the latest job alerts for level engineer in sunderland sr2

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Support Engineer

IT Professional Services Ltd. -
Chester-le-Street

Quick apply

Job details

Full-time
£24,420 - £28,000 a year
6 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Sick pay
On-site parking

Qualifications

Operating systems
Windows
Computer networking
Mac OS
Communication skills
CompTIA A+

Full job description

Overview

We are seeking a dedicated and proactive 1st Line Support Engineer to join our dynamic IT support team. The successful candidate will be responsible for providing frontline technical assistance to users, resolving a wide range of hardware and software issues promptly and professionally. This role offers an excellent opportunity to develop your technical skills within a supportive environment, contributing to the smooth operation of our organisation’s IT infrastructure. The position is paid and suitable for individuals eager to grow their career in IT support.

Duties

Respond promptly to incoming support requests via phone, email, or ticketing system, ensuring timely resolution of user issues.
Troubleshoot and resolve common hardware, software, and network problems for end-users across various departments.
Provide guidance and support on the use of organisational applications and systems, including operating systems, productivity tools, and specialised software.
Escalate complex issues to higher-level support teams or external vendors when necessary, ensuring clear communication and documentation throughout the process.
Maintain accurate records of support tickets, actions taken, and resolutions provided in the support management system.
Assist with setting up new user accounts, hardware devices, and peripherals as required.
Contribute to the creation and maintenance of user guides and FAQs to improve self-service support options.
Participate in ongoing training sessions to stay updated with emerging technologies and organisational policies.

Experience

Previous experience in a similar 1st Line Support or helpdesk role is desirable but not essential; training will be provided for suitable candidates eager to learn.
Familiarity with common operating systems (Windows, macOS) and basic networking concepts is advantageous.
Strong problem-solving skills with an organised approach to managing multiple support requests simultaneously.
Excellent communication skills, with the ability to explain technical issues clearly to non-technical users.
A proactive attitude with a keen interest in developing a career within IT support environments.
Relevant certifications such as CompTIA A+ or Microsoft Certified Fundamentals are beneficial but not mandatory.

This role is ideal for motivated individuals seeking an entry-level position in IT support that offers professional development opportunities within a collaborative team environment.

Pay: £24,420.00-£28,000.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Chester-le-Street DH2 1AQ: reliably commute or plan to relocate before starting work (preferred)

Experience:

Operations Desk: 3 years (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

level engineer jobs in sunderland sr2

1st Line Support Engineer

Platform Engineer

Graduate Engineers - Hartlepool

Engineer

Graduate Engineers (Newcastle)

Senior Network Engineer

Teacher of Engineering (2025/AG015)

Field Service Engineer

Fuel Engineer

Network Technical Architect

Customer Help Desk Co-ordinator

Field Operations Engineer - Middlesborough / Newcastle

Field Engineer

Apprentice Application Operations Engineer

CAD Technician

Offshore Technician Scheme

Apprentice Design Engineer

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Graduate Engineer

Electronic Engineers - all levels

I want to receive the latest job alerts for level engineer in sunderland sr2

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected