Service manager Work, Jobs in Surrey (with Salaries)

Service Deliver Manager (SC Cleared)
CGI —Leatherhead
- Full-time
- Hybrid work
- Travel
- Organisational skills
- IT
Quick apply
Regional Service Improvement Manager
Leonard Cheshire —Bromley
- £53,977 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Airport Manager
VIP First Limited —Gatwick Airport
- From £45,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Area Manager
Lidl —Blackwater
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
4d
Recruitment Manager
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
13d
School Business Manager
Leatherhead Trinity School —Leatherhead
- £45,204 - £59,106 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Hospitality Experience Manager
Sodexo —Headley
- Up to £48,000 a year
- Full-time
- Hospitality
- Cooking
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
13d
Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
Planning Support Officer (Technical Administrator) - Full-time
Mole Valley District Council —Dorking
- Up to £36,046 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- In-person
- Free parking
- Annual leave
Regional Manager
Lanes Group —Crawley
- £65,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Duty Manager
Places for People —London
- £34,258.50 a year
- Weekend availability
- Customer service
- IT
- Leadership
- Employee discount
Estate Manager
National Trust —Dorking
- £55,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Negotiation
- Free parking
- Employee assistance programme
Reception Manager
Portico Corporate Reception Management —London
- £47,500 a year
- Full-time
- Hospitality
- Accounting
- Front desk
- Annual leave
- Life insurance
Quick apply
4d
Service Team Manager
B&Q —London
- £36,500 - £41,500 a year
- Part-time
- Driving
- Annual leave
- Employee assistance programme
PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
Workspace Operations Officer
Allianz —Guildford
- £60,000 a year
- Full-time
- Hybrid work
- Management
- AI
- Communication skills
- Employee discount
2d
Witness and Victim Engagement Support Programme Manager
Police Federation of England and Wales —Leatherhead
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Quick apply

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Service Deliver Manager (SC Cleared)

CGI -
Leatherhead

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

ITIL Certification
ITIL
Organisational skills
IT
Communication skills

Full job description

At CGI, we deliver innovative technology solutions that help our clients achieve mission-critical outcomes. As a Service Delivery Manager, you will play a pivotal role in supporting the transition of a new on-premises cloud platform into live service for the Client.

Working across project and operational teams, you will help establish the processes, governance, and service management capabilities required to ensure a secure, reliable, and high-performing service. This is an exciting opportunity to take ownership of service delivery, influence operational readiness, and contribute to the success of a strategically important programme.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.

This is a hybrid position with remote working available and occasional travel to Leatherhead.

Your future duties and responsibilities

In this role, you will be responsible for managing the live service for a new on-premises cloud solution being delivered to the Client. Working closely with technical, project, and customer stakeholders, you will help define, implement, and continuously improve the processes, procedures, and documentation required to support operational service delivery.

You will take ownership of service management activities, ensuring support arrangements are effective, well-documented, and aligned with customer expectations. As the service transitions into operation, you will play a key role in driving service excellence, maintaining stakeholder confidence, and ensuring the platform is supported through robust governance and operational processes.

Key responsibilities:

Lead & Manage live service delivery activities across the programme
Define & Maintain operational processes, procedures, and support documentation
Collaborate & Coordinate with project, engineering, and customer stakeholders
Monitor & Improve service performance and operational effectiveness
Establish & Mature service management governance and reporting
Support & Facilitate service transition and operational readiness activities
Manage & Communicate service issues, risks, and escalations
Drive & Enhance continuous service improvement initiatives

Required qualifications to be successful in this role

To be successful in this role, you will have experience delivering and managing IT services within complex environments. You will possess strong organisational and stakeholder management skills, with the ability to develop effective service processes and documentation. Experience supporting defence or government customers would be highly beneficial.
Essential qualifications and experience:

Proven experience in Service Delivery Management or IT Service Management roles
Strong documentation and process development skills
Experience managing operational services and support functions
Ability to engage effectively with technical and non-technical stakeholders
Strong communication, organisational, and problem-solving skills
Experience working with Ministry of Defence (MOD) customers or programmes
Ability to drive service improvements and operational best practice
UK Security Clearance or eligibility to obtain clearance

Desirable qualifications and experience:

ITIL certification or practical ITIL experience
Experience supporting cloud-based or hybrid infrastructure environments
Knowledge of service transition and operational readiness activities
Experience within defence, government, or highly regulated environments

Location: Remote with occasional travel to Leatherhead

#LI-RB8

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

service manager jobs in surrey

Service Deliver Manager (SC Cleared)

Regional Service Improvement Manager

Customer Service Manager

Assistant Customer Service Manager

Airport Manager

Area Manager

Recruitment Manager

School Business Manager

Hospitality Experience Manager

Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)

Aftermarket Coordinator

Planning Support Officer (Technical Administrator) - Full-time

Regional Manager

Duty Manager

Estate Manager

Reception Manager

Service Team Manager

PMO Manager

Workspace Operations Officer

Witness and Victim Engagement Support Programme Manager

I want to receive the latest job alerts for service manager in surrey

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