Client services occupations Work, Jobs in Swalecliffe, Ken (with Salaries)

Client Services Manager
Transpharmation Inc —Sandwich
- Full-time
- CRM software
- Continuous improvement
- Communication skills
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Customer Support Executive - Join the Future of Property Tech!
Home Legal Direct Ltd —Southend-on-Sea
- From £26,500 a year
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
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19h
Freight Support and Compliance Executive
GBDVR - P&O Ferries Limited —Ashford
- English
- Data entry
- Communication skills
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Customer Service Controller
BCA —Rochester
- Monday to Friday
- Microsoft Word
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
1d
Junior Service Delivery Manager
Ericsson —Dover
- Computer Science
- Engineering
- English
Account Manager
Olberding Brand Family —Ashford
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Flexible schedule
- Referral programme
Quick apply
6d
Customer Success Operations Specialist (English & French with Dutch/German) (based in Maidstone)
KEF —Maidstone
- Full-time
- Hybrid work
- Microsoft Powerpoint
- English
- Life insurance
Quick apply
Broker Liaison Coordinator
OSB Group —Chatham
- £25,000 - £26,000 a year
- Full-time
- Hybrid work
- Annual leave
9d

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client services occupations jobs near swalecliffe, ken

Client Services Manager

Transpharmation Inc -
Sandwich

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Job details

Full-time

Qualifications

CRM software
Bid management
Pricing
Stakeholder liaison
Project coordination
Internal department liaison
Continuous improvement
Sales pipeline
Certified Scrum Master
Multidisciplinary collaboration
Tender documentation
Communication skills
Project cost estimation

Full job description

Transpharmation is a dynamic preclinical contract research organization that specializes in high-quality, translational drug discovery services. The company provides a friendly and team-oriented work atmosphere as well as competitive wages and benefits.

JOB SUMMARY

The Client Services Manager (CSM) provides a critical commercial–operational interface within Transpharmation. The role acts as the primary liaison between Business Development, Science, and Operations, ensuring client opportunities are translated into accurate, timely, and commercially robust proposals. Additionally, the CSM ensures a seamless handoff of awarded studies into Operations by delivering client specific and execution requirements and supports, as needed, the client journey through their study lifecycle.

KEY RESPONSIBILITIES:

Act as the primary liaison between Business Development, scientific leadership, and operations teams.
Coordinate internal scientific, operational, and financial inputs to support client enquiries and RFPs.
Collate study costings and pricing inputs to build accurate budgets and quotations.
Draft, issue, and maintain client quotations in line with approved pricing frameworks.
Support opportunity tracking from enquiry through award and operational handover.
Maintain and update management information tools including CRM systems and pipeline trackers.
Produce regular pipeline, quote, and workload reports for senior management.
Support change control, re-quoting, and scope clarification activities as required.
Contribute to continuous improvement of commercial and client-facing processes.

JOB REQUIREMENTS:

Essential:

Experience in client services, commercial operations, or project coordination within life sciences, biotech, pharma, or CRO environments.
Strong ability to coordinate across multidisciplinary teams.
Experience preparing or coordinating pricing, quotations, or proposals.
High numerical accuracy and attention to detail.
Excellent organisational, project management, and communication skills.
Confidence working with spreadsheets, dashboards, and management information systems.

Desirable:

Experience in a preclinical or clinical CRO environment.
Familiarity with CRM systems and sales pipeline management.
Understanding of preclinical study design, costing drivers, or operational workflows.
Experience working in an international, multi-site organisation.

REGIONAL CONSIDERATIONS:

Experience working with biotech and pharma clients and familiarity with GBP/EUR / USD pricing is desirable.

Disclaimer

As part of our recruitment process, we may use digital or artificial intelligence–enabled tools to assist with tasks such as résumé screening, skills matching, or scheduling. These tools do not make final hiring decisions. All employment decisions are made by people.

We are committed to fair, inclusive, and bias‑aware hiring practices and comply with Ontario legislation. If you require accommodation at any stage of the recruitment process, please let us know.

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Refine Your Search

client services occupations jobs in swalecliffe, ken

Client Services Manager

Customer Support Executive - Join the Future of Property Tech!

Freight Support and Compliance Executive

Customer Service Controller

Junior Service Delivery Manager

Account Manager

Customer Success Operations Specialist (English & French with Dutch/German) (based in Maidstone)

Broker Liaison Coordinator

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