Workshop service technician Work, Jobs in Swansea, Swa (with Salaries)

Service Administrator
Days Motor Group —Swansea
- 8 hour shift
- Data entry
- Organisational skills
- Cash handling
- Free parking
- Annual leave
Panel Beater
Fix Auto Swansea West —Swansea
- Full-time
- Power tools
- In-person
- Hand tools
Quick apply
Commercial Collection/Delivery Driver
Euro Commercials Ltd —Swansea
- £13.39 an hour
- Full-time
- Sales
- Customer service
- In-person
- Referral programme
Quick apply
11d
Panel Beater
Days Motor Group —Swansea
- Full-time
- Free parking
- Annual leave
BMW Vehicle Technician
Sytner —Swansea
- Customer service
- Employee discount
Vehicle Technician
Days Motor Group —Swansea
- 8 hour shift
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Technician in Automotive Engineering 0.8
Coleg Sir Gâr and Coleg Ceredigion —Carmarthen
- £18,958.74 - £21,238.26 a year
- Writing skills
- Maintenance
- First Aid Certification
- Free parking
- Employee discount
Quick apply
Mechanic Technician/Fitter - Vehicles
Redwood Environmental Services Ltd —Bridgend
- £17.50 - £21.00 an hour
- Full-time
- Schematics
- Power tools
- In-person
Quick apply
Maintenance Technician
Willis Lease Finance Corporation —Bridgend
- Maintenance
Assistant Manager
Halfords —Bridgend
- £34,000 - £41,100 a year
- Full-time
- Team management
- Organisational skills
- IT
- Annual leave
- Employee discount
Vehicle Technician/MOT Tester
Gorseinon Tyre & Service Centre ltd —Swansea
- From £31,200 a year
- Overtime
- Automotive diagnostics
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
13d
Vehicle Technician
Royal Mail Group —Carmarthen
- £40,906 a year
- Overtime
- Employee discount

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Service Administrator

Days Motor Group -
Swansea

Apply Now

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee discount
On-site parking

Qualifications

Record keeping
Vehicle service booking
Customer communication
Financial reconciliation support
Client communication
Filing
Complaint handling
Data entry
Automotive service
Organisational skills
Customer interaction
Cash handling
Communication skills

Full job description

Job details

Job reference

VAC000441

Date posted

13/08/2026

Location

Swansea, Plasmarl (Cars), SA6 8HR

Salary

Competitive

Basis

Full Time

Blank

Service Administrator

Job description

A Service Administrator in the motor trade plays a key role in supporting the service department and ensuring that vehicle repairs, servicing, customer communication, and manufacturer processes run smoothly. The role sits at the centre of the workshop, service advisors, management team, technicians, customers, and often vehicle manufacturers.

Core Duties and Responsibilities

Job Card and Workshop Administration

Creating and processing service and repair job cards.
Checking job card accuracy before invoicing.
Updating repair statuses on dealer management systems (DMS).
Ensuring technician times and labour entries are correctly recorded.
Filing and maintaining service records.

Service Booking Support

Scheduling customer service appointments.
Managing workshop loading and diary systems.
Sending service reminders and confirmations.
Coordinating courtesy cars and vehicle collections/deliveries.

Invoicing and Financial Administration

Raising customer invoices.
Processing internal and warranty invoices.
Reconciling service department accounts.
Producing end-of-day and month-end reports.
Assisting with cash handling and payment processing.

Customer Communication

Contacting customers regarding service bookings.
Updating customers on repair progress.
Managing service follow-ups and satisfaction checks.
Handling service-related queries professionally.
Assisting with complaint administration and escalation.

Parts and Workshop Coordination

Liaising with the parts department regarding availability.
Ensuring parts are ordered against the correct job numbers.
Monitoring outstanding parts orders.
Coordinating repair work to minimise vehicle downtime.

Record Keeping and Data Management

Maintaining accurate customer and vehicle databases.
Ensuring GDPR and data protection compliance.
Updating service histories and maintenance records.
Archiving completed job documentation.

Key Skills Required

Strong administrative and organisational skills.
Excellent attention to detail.
Good IT and data-entry skills.
Ability to prioritise workloads in a busy environment.
Customer service and communication skills.
Understanding of workshop and service processes.
Financial and invoicing awareness.
Ability to work under pressure and meet deadlines.

Why Day’s Motor Group?

Since its inception in 1926 Day’s continues to be a family run business that has been at the forefront of change and innovation receiving many awards from both the manufacturers and other external bodies.

Undoubtedly the commitment and enthusiasm displayed by all our staff has contributed significantly to our success. Our focus for the future is to maintain this culture of continuous development to the benefit of our customers, our company, and our employees.

As an Investor in People since 1995, we are passionate about continuing to build an environment where everyone feels valued, appreciated, and able to reach their full potential.

We believe that there is strength in diversity, and to further this we acknowledge that equality and inclusion are fundamental aspects of human life and a necessity for general wellbeing. At Day’s we work continually to ensure that all our premises are welcoming and safe for everyone to be able to be their true self, and that we interact respectfully and collaboratively by showing that we care.

Employee benefits:

Competitive salary
6.2 weeks annual leave, inclusive of bank holidays, based on contracted hours
Long service annual leave awards
Contributory pension scheme *
Life Assurance (death in service) *
Staff discounts (vehicles, parts, servicing, vehicle hire, finance)
Friends and Family discounted leasing
Free on-site parking
Cycle to work schemes
Free and confidential access to BEN, employee assistance helpline available 24/7.
Development opportunities within Days Motor Group

Eligibility after qualifying period of continuous service

Day's takes great pride in its achievements, attributing its success to the fundamental principles that underpin our Core Values . These values act as the guiding principles for all business interactions, and we firmly believe they are integral to upholding our high standards.

Without exception, we warmly welcome applications from people from all walks of life, who have the required skills and attributes. Should you need any assistance in relation to any aspect of our recruitment process, please don’t hesitate to contact us at [email protected]

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Refine Your Search

workshop service technician jobs in swansea, swa

Service Administrator

Panel Beater

Commercial Collection/Delivery Driver

Panel Beater

BMW Vehicle Technician

Vehicle Technician

Technician in Automotive Engineering 0.8

Mechanic Technician/Fitter - Vehicles

Maintenance Technician

Assistant Manager

Vehicle Technician/MOT Tester

Vehicle Technician

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