Customer experience coordinator Work, Jobs in Swindon, Wil (with Salaries)

Project Coordinator
Threshold —Swindon
- £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Student Recruitment and HE Admissions Coordinator
New College Swindon —Swindon
- £30,237 - £36,675 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
Quick apply
5d
Operations Coordinator
Fibrenet —Cirencester
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Sick pay
Quick apply
21h
Sales Coordinator
The Hills Group —Swindon
- £27,054.35 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
13d
Adult Education Centre Co-Ordinator
New College Swindon —Swindon
- £28,434 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
1d
AVI/Pack Lead Technician
Thermo Fisher Scientific —Swindon
- Full-time
- English
- Maths
- Continuous improvement
Warehouse Training Coordinator
GXO Logistics —Swindon
- Up to £40,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Customer Relations Coordinator
Didcot Dental Studio —Didcot
- £13 - £16 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
- Flexitime
Quick apply
7d
Operations Contract Support Coordinator
Arcus FM —Cirencester
- Up to £27,535 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
3d
Process Coordinator
Thermo Fisher Scientific —Swindon
- Weekend availability
- Engineering
- Microsoft Office
- Continuous improvement
HR, FINANCE & FACILITIES CO-ORDINATOR
InkTec Europe Ltd —Witney
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Human resources
- Free parking
Quick apply
6d
AVI/Pack Technical Operator (5 positions available)
Thermo Fisher Scientific —Swindon
- Full-time
- English
- Maths
- Continuous improvement
Learning Coordinator
Aster Group —Andover
- £28,077 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Work from home
- Employee assistance programme
8d
Care Coordinator
Helping Hands —Cirencester
- £29,400 a year
- IT
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Candidate Support Co-ordinator
Capita —Upavon
- £20,724 a year
- Full-time
- Organisational skills
- Free parking
- Employee discount
14d
Facilities Management Coordinator
Mitie —Didcot
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Lifestyle & Wellness Co-ordinator
Bupa —Cirencester
- £13.10 - £14.10 an hour
- Part-time
- Employee discount
- Gym membership
Quick apply
Stores Coordinator
Teledyne Technologies Inc. —Newbury
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Annual leave
Housing Solutions - Accommodation Coordinator
PublicaGroup —Cirencester
- £25,600 - £29,523 a year
- Hybrid work
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Coordinator - Property Services
SNG (Sovereign Network Group) —Greenham
- £25,936 - £30,000 a year
- Full-time
- Customer service
- Maintenance

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Project Coordinator

Threshold -
Swindon

Quick apply

Job details

Full-time | Fixed term contract
£35,000 a year
2 days ago

Benefits

Casual dress
Health & wellbeing programme
Employee discount
Life insurance
Sick pay

Qualifications

Customer service
Microsoft Office
Administrative experience
Project management
Communications
IT
Communication skills

Full job description

Job Overview

Based within Threshold’s project team, you will manage partnerships with local homeless services and VCSEs to deliver a joined-up suite of effective, person-centred interventions to people with a background of homelessness and a range of needs. These include entrenched drug and/or alcohol issues, mental health issues and a range of offending backgrounds.

The project will support people across Swindon who are in supported/emergency/temporary accommodation, at risk of homelessness, ‘hidden homeless’ or with experience of homelessness. The role will be pivotal in empowering people to overcome barriers to living independently, reducing social exclusion and preventing people from returning to homelessness.

Key duties

Work with the local authority and homelessness services to identify and refer service users to suitable services within the project
Cultivate relationships and collaborate with local VCSEs to deliver a joined-up programme of services addressing a range of needs
Coordinate the schedule of interventions from Threshold and our partners, managing referrals, transport, venues and equipment
Liaise with partners on data collection, content and service monitoring and evaluation
Work closely with Threshold’s supported housing team to identify service users whose needs and goals correspond with project interventions and administer referrals
Recruit and manage peers/volunteers
Lead on service user involvement
Monitor overall project budget, progress and outcomes
Contribute to end of year evaluations and funder reports
Promote project services to groups, communities, service users and organisations across Swindon’s homelessness and social exclusion sector
Produce case studies, PR and communications
Arrange staff and volunteer training, service user representative and project management meetings, and stakeholder events
Curate and maintain an accessible resource for service users linking to external local services/opportunities

Experience

Two years’ experience of administrative, project administration or business support roles
Experience of working with VCSE or health and social care organisations
Experience coordinating activities across multiple workstreams
Experience of partnership and multi-agency working and co-creation
Experience of data collection, analysis and reporting on outcomes
Experience of updating and monitoring budgets
Good track record of ensuring and maintaining quality standards
Experience operating within health and safety, equal opportunities and data protection policies and legislation, particularly within vulnerable adults’ settings
Experience developing collaborative relationships and rapport with service users, colleagues, partners and stakeholders
Experience of driving engagement through content production, promotional activities and partnership networks

Skills & knowledge

IT skills and particularly Microsoft Office packages
Excellent organisational, customer service, and written and verbal communication skills
Sound knowledge of social exclusion and issues affecting vulnerable adult groups
Strong understanding of the causes and impact of homelessness

Abilities

Ability to motivate people with complex needs to engage with meaningful activities
Ability to engage and collaborate productively with external partners
Ability to interact and communicate effectively with a wide variety of internal and external stakeholders
Ability to adapt approach and work to accommodate the requirements of a diverse range of partners and service users
Ability to use data to evaluate, learn and inform improvements
Ability to integrate compliance with legislation, policy, guidance, research and best practice compliance into new services and procedures
Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
Ability to act on own initiative and effectively under own direction, as well as productively within a team
·bility to inspire and motivate stakeholders, colleagues and service users
Strong sense of responsibility and accountability

Desirable criteria

Experience delivering successful projects
Qualifications relevant to project management / business administration
Successful track record in developing services in response to changing needs and demands

Pay: £35,000.00 per year

Benefits:

Casual dress
Employee discount
Health & wellbeing programme
Life insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in swindon, wil

Project Coordinator

Student Recruitment and HE Admissions Coordinator

Operations Coordinator

Sales Coordinator

Adult Education Centre Co-Ordinator

AVI/Pack Lead Technician

Warehouse Training Coordinator

Customer Relations Coordinator

Operations Contract Support Coordinator

Process Coordinator

HR, FINANCE & FACILITIES CO-ORDINATOR

AVI/Pack Technical Operator (5 positions available)

Learning Coordinator

Care Coordinator

Candidate Support Co-ordinator

Facilities Management Coordinator

Lifestyle & Wellness Co-ordinator

Stores Coordinator

Housing Solutions - Accommodation Coordinator

Coordinator - Property Services

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