Senior client service specialist Work, Jobs in Swindon, Wil (with Salaries)

Account Manager — Chronicle
Unit 51, Shrivenham 100 Business Park —Swindon
- £25,000 - £35,000 a year
- Full-time
- CRM software
- English
- Bachelor's degree
Quick apply
9d
Senior Commercial Manager
Balfour Beatty —Swindon
- Hybrid work
- Master's degree
- Bachelor's degree
- Contracts
- Annual leave
1d
Snr Customer Care & Resolutions Specialist
MillerKnoll —Melksham
- Full-time
- CRM software
- Customer service
- Organisational skills
2d
Depot Manager
Driveline Emissions Technologies —Swindon
- £32,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Senior Bid Manager
Satellite Applications Catapult —Didcot
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Management
- Business development
- IT
- Work from home
- Employee assistance programme
Estates & Assets Manager
KBR —Swindon
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Contracts
AI Governance Specialist
St. James's Place —Cirencester
- Full-time
- Hybrid work
- Management
- Driving
- IT
- Annual leave
Private Client Consultant
St. James's Place —Cirencester
- Business development
- Leadership
- Communication skills
- Annual leave
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- ERP systems
- Microsoft Office
- IT
Quick apply
11d
Dayshift Supervisor
Evri —Swindon
- £30,500 - £33,500 a year
- Full-time
- Management
- Microsoft Office
9d
Senior Cyber Security Engineer / Architect
Leidos —Ham
- £61,500 - £78,800 a year
- Full-time
- Remote
- Business development
- AWS
- Computer networking
- Annual leave
- Work from home
2d
Private Client - M&A Advisor
St. James's Place —Cirencester
- Sales
- IT
- Communication skills
- Annual leave
Finance Business Partner
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- Microsoft Excel
- ERP systems
- IT
Quick apply
Workday Consultant - Finance
Public Sector Resourcing —Swindon
- Full-time
- Hybrid work
- Oracle
- ERP systems
- Supervising experience
- Annual leave
Engineering Analysis Group Lead
UK Atomic Energy Authority —Culham
- £71,815 a year
- Full-time
- Hybrid work
- Management
- Engineering
- No degree
- Annual leave
- Employee assistance programme
Quick apply
10d
Regional HR Lead (UK)
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- ERP systems
- Human resources
- IT
Quick apply
2d
Senior Surveyor/Associate | Compulsory Purchase & Compensation
Knight Frank —Hendred
- Full-time
- Business development
- Analysis skills
- Travel
Senior Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- ERP systems
- Master's degree
- Travel
Quick apply
Project Director - Rail
Amey Ltd —Swindon
- Full-time
- Master's degree
- Project management
- Bachelor's degree
- Annual leave
Quick apply

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Account Manager — Chronicle

Unit 51, Shrivenham 100 Business Park
Swindon

Quick apply

Job details

Full-time
£25,000 - £35,000 a year
9 days ago

Qualifications

CRM software
English
Bachelor's degree
Human resources
Payroll
Customer support
SaaS
Account management
Communication skills

Full job description

Chronicle is a UK provider of workforce management and time & attendance software, helping organisations control labour costs, ensure compliance, and streamline payroll. Our solutions are used by organisations across multiple sectors, and we continue to grow.

We are seeking a commercially minded Product Consultant & Account Manager who will become an expert in Chronicle’s platform and use that expertise to support customers, drive adoption, and develop additional revenue within existing accounts.

This is a consultative, relationship-focused role — not a scripted sales position.

The Role

You will initially focus on developing deep product knowledge and supporting customers, before taking responsibility for account growth and commercial development.

Product Expertise & Customer Support

Develop a strong understanding of Chronicle’s software and real-world use cases
Support customers in using the system effectively and efficiently
Provide guidance on configuration, features, and best practice
Work closely with delivery, support, and development teams
Build credibility as a trusted product specialist

Account Management & Retention

Build strong, long-term relationships with key customer stakeholders
Conduct regular account reviews to ensure satisfaction and value
Support renewals and minimise churn
Identify risks early and coordinate solutions
Act as a primary commercial contact for assigned accounts

Account Growth & Commercial Development

Identify opportunities for upgrades, additional modules, licences, and services
Promote relevant new features and capabilities to customers
Generate expansion opportunities within your account portfolio
Support the sales team on larger opportunities when required
Contribute directly to revenue growth

About You

We are looking for someone analytical, personable, and commercially aware who can engage credibly with business customers.

Essential

Strong communication and problem-solving skills
Ability to learn complex software systems
Professional, confident, and customer-focused
Highly organised with strong attention to detail
Self-motivated and proactive

Desirable

Experience in software, SaaS, or technical customer roles
Account management, customer success, or consulting experience
Understanding of HR, payroll, or workforce management systems
Technical aptitude or systems background
Familiarity with CRM systems

Compensation & Commission

Competitive base salary
Uncapped commission on additional revenue generated from your customer accounts
Commission paid on upgrades, additional modules, licences, and services
Earnings linked directly to the commercial growth of your account portfolio
Opportunity to significantly increase income through proactive account development
Clear targets with a transparent commission structure
Incentives aligned to long-term customer success and retention

What We Offer

Comprehensive product training and support
Established customer base with growth potential
Supportive, professional working environment
Opportunity to develop both technical and commercial skills
Clear progression into senior account management or sales roles

Why Join Chronicle?

Chronicle provides a mission-critical solution used by organisations across the UK. This role offers the opportunity to become a genuine product expert, build long-term client relationships, and directly influence business growth while earning uncapped commission.

Job Type: Full-time

Pay: £25,000.00-£35,000.00 per year

Application question(s):

Commutable to Shrivenham Watchfield Office

Education:

Bachelor's (preferred)

Language:

English (required)

Location:

Swindon SN6 8TY (preferred)

Work Location: In person

Quick apply

Refine Your Search

senior client service specialist jobs in swindon, wil

Account Manager — Chronicle

Senior Commercial Manager

Snr Customer Care & Resolutions Specialist

Depot Manager

Senior Bid Manager

Estates & Assets Manager

AI Governance Specialist

Private Client Consultant

Account Manager

Customer Success Manager

Dayshift Supervisor

Senior Cyber Security Engineer / Architect

Private Client - M&A Advisor

Finance Business Partner

Workday Consultant - Finance

Engineering Analysis Group Lead

Regional HR Lead (UK)

Senior Surveyor/Associate | Compulsory Purchase & Compensation

Senior Applied AI Engineer – Prompting & Evaluation

Project Director - Rail

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