Customer service team lead Work, Jobs in Taunton, Eng (with Salaries)

Front of House Team Leader
Cricket St Thomas Country Inn —Chard
- £14 an hour
- Part-time
- Serving
- Hospitality
- Hotel
- Employee discount
- Gym membership
Quick apply
Regional Team Lead – Vfast Engineering - Remote
ORBITAL NET LIMITED —Taunton
- Overtime
- Remote
- Customer service
- First Aid Certification
- Driving
Quick apply

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Front of House Team Leader

Cricket St Thomas Country Inn
Chard

Quick apply

Job details

Part-time | Full-time
£14 an hour

Benefits

Discounted or free food
Company pension
Employee discount
Gym membership
On-site parking

Qualifications

Serving
Hospitality
Team management
Organisational skills
Leadership
Restaurant experience
Communication skills

Full job description

Job Summary

We are seeking a dynamic and experienced Front of House Team Leader to oversee daily operations within our vibrant hospitality environment. The successful candidate will be responsible for supervising front-of-house staff, ensuring exceptional customer service, and maintaining high standards of food safety and cleanliness. This role offers an exciting opportunity for individuals with a passion for hospitality, leadership, and team management to contribute to a welcoming atmosphere and ensure smooth service delivery.

Duties

Lead and supervise front-of-house team members, including servers and hosts, to deliver outstanding customer experiences.
Coordinate daily service operations, ensuring timely food and beverage service while maintaining high standards of quality.
Assist with food preparation and cooking when necessary, supporting the kitchen team during busy periods.
Oversee the organisation of reservations, seating arrangements, and table allocations to optimise efficiency.
Ensure compliance with food safety regulations and uphold cleanliness standards across all front-of-house areas.
Manage staff schedules, delegate tasks effectively, and provide training to new team members.
Handle customer enquiries, complaints, or special requests professionally to ensure satisfaction.
Collaborate with kitchen staff to ensure seamless communication between front and back of house.
Promote a positive team environment through leadership, motivation, and recognising staff achievements.

Qualifications

Proven experience in restaurant or hospitality environments, ideally with supervisory or team management responsibilities.
Previous experience in serving or hospitality roles such as hotel or barista work is advantageous.
Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
Good organisational skills with the ability to prioritise tasks efficiently under pressure
Exceptional communication skills with a friendly and professional demeanour.
A recognised qualification in hospitality management or culinary arts would be beneficial but is not essential.

This role offers an engaging environment for passionate hospitality professionals eager to lead by example while delivering memorable experiences for our guests.

Pay: £14.00 per hour

Benefits:

Company pension
Discounted or free food
Employee discount
Gym membership
On-site parking

Work Location: In person

Quick apply

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customer service team lead jobs in taunton, eng

Front of House Team Leader

Regional Team Lead – Vfast Engineering - Remote

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