Retention specialist Work, Jobs in Taunton, Som (with Salaries)

Customer Service Adviser
Benefact Group —Taunton
- From £25,000 a year
- Full-time
- Remote
- Annual leave
- Sick pay
Private Client COP Paralegal
Porter Dodson —Taunton
- Writing skills
- Administrative experience
- Organisational skills
Head of School
Phoenix Learning & Care Group —North Petherton
- £60,000 a year
- Recruiting
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
Commercial Insurance Adviser
Benefact Group —Taunton
- Up to £35,000 a year
- Full-time
- Annual leave
- Sick pay
10d
Head of Branch
Benefact Group —Tiverton
- From £55,000 a year
- Monday to Friday
- Hybrid work
- Business development
- Training & development
- Annual leave
- Sick pay
Quick apply
Multi-Skilled Maintenance Craftsperson (Mechanical bias)
Somerset NHS Foundation Trust —Taunton
- £28,392 - £31,157 a year
- Weekend availability
- Hospital
- Annual leave
- Employee discount
Children's Registered Home Manager
Empower Family Group —Bridgwater
- £38,161.78 - £55,000.00 a year
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Director of Nursing and Allied Health Professionals (AHP) CSCS
Somerset NHS Foundation Trust —Taunton
- £94,356 - £108,814 a year
- Full-time
- Doctoral degree
- Research
- Master's degree
- Annual leave
- Employee discount
4d
Senior Application Engineer (EDRMS)
Leonardo UK Ltd —Yeovil
- £44,171 - £61,950 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Employee discount
- Flexible schedule
Band 7 MSK Physiotherapy Hub Lead
Somerset NHS Foundation Trust —Chard
- £49,387 - £56,515 a year
- Part-time
- Recruiting
- Training & development
- Annual leave
- Employee discount

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Private Client COP Paralegal
Porter Dodson —Taunton
Draft straightforward legal documents and correspondence using the precedents provided, filing documents online where appropriate and develop skills to deal…

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Customer Service Adviser

Benefact Group
Taunton

Apply Now

Job details

Permanent | Full-time
From £25,000 a year

Benefits

Annual leave
Company pension
Paid volunteer time
Sick pay

Qualifications

Lead generation for financial services industry
Underwriting
Client engagement
Customer renewal management
Customer support
Insurance sales
Certificate in Insurance

Full job description

Salary: Starting from £25,000.00 (depending on experience) + bonus potential

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Taunton

About the role

Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Customer Service Adviser to join the Affinity GI team in their Taunton office.

As a Customer Service Adviser, you will be ambitious and looking to develop your career in insurance. You will be responsible for providing exceptional service and advice to clients in order to maximise client satisfaction, maintain high retention levels and achieve income targets in support of the business strategy.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.

What you'll be doing

Provide professional support and advice to clients throughout the life cycle of the policy ensuring high levels of service and client satisfaction
Ensure all policy administration is dealt with in a professional and timely manner
Underwrite scheme policies within underwriting authority level & referral guidelines
Provide a proactive and responsive renewal service using best endeavours to retain clients at renewal through promotion of key selling features and effective liaison with insurers
Be proactive and maximise all business opportunities making clients aware of alternative products (generating leads), advising clients of potential gaps in cover and promoting insurance reviews with clients wherever possible

What you'll need to have

Confidence and capability of building rapport over the telephone to provide an excellent client experience
Quality orientated attitude with great attention to detail
Ability to work in a regulated, compliant and client focused environment
Organised, resourceful, deadline driven and supportive of the wider team
Demonstrate our values of Fun, Supportive, Professional, working in Partnership and Ambitious

What makes you stand out

Previous customer service experience
Previous insurance experience
Chartered Insurance Institute Certificate in Insurance

What we offer

28 days annual leave plus bank holidays
Your birthday off
Group Personal Pension
Bonus scheme
A holiday buy scheme
An array of health and wellbeing benefits, company cash plan, income protection and life assurance
Enhanced sick pay and parental leave
Support and funding toward study and professional qualifications
Paid time off for volunteering

Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

Directory of Social Change’s UK Guides to Company Giving 2017-26

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Refine Your Search

retention specialist jobs in taunton, som

Customer Service Adviser

Private Client COP Paralegal

Head of School

Commercial Insurance Adviser

Head of Branch

Multi-Skilled Maintenance Craftsperson (Mechanical bias)

Children's Registered Home Manager

Director of Nursing and Allied Health Professionals (AHP) CSCS

Senior Application Engineer (EDRMS)

Band 7 MSK Physiotherapy Hub Lead

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