Documentation manager Work, Jobs in Teddington, Gtl (with Salaries)

PPC Band 4
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £33,262 - £36,027 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
12d
HR Assistant
Civic Recruitment Limited —Richmond
- £21.01 an hour
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Project Manager
Air Charter Service —Surbiton
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
Operational Support Services Officer
Kingston and Richmond NHS Foundation Trust —Teddington
- £36,943 - £44,900 a year
- Full-time
- Customer service
- Administrative experience
- Supervising experience
4d
Quality Assurance Officer
Medreich Plc —Feltham
- £32,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
13d
Placement Coordinator
Kingston University —Kingston upon Thames
- £34,007 - £38,379 a year
- Call to connect
- Administrative experience
- Analysis skills
- University
4d
Senior Project Manager
NPL —Teddington
- Project management
- No degree
- Communication skills
Service Desk Team Leader
Invincible Drain Care Ltd —Sunbury
- £34,000 - £37,500 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
7d
Technical Manager
Galeta —Hayes
- £60,000 - £70,000 a year
- Full-time
- Customer service
- Bakery
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
3d
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Curriculum Manager - Electrical
LSEC —London
- £52,549 - £56,821 a year
- Full-time
- University
- IT
- Annual leave
- Employee assistance programme
Operations Manager
TDS Commercial Ltd —Isleworth
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Service Manager
SHJ Medical & Lab Gas Specialists —Chesham
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
12d
Asset Manager
Sizewell C —London
- Up to £80,000 a year
- Full-time
- Maintenance
- Analysis skills
- Project management
13d
Environments Manager
NPL —Teddington
- IT
Localisation Project Manager
Bumble Inc. —London
- £90,000 - £120,000 a year
- Call to connect
- Hybrid work
- Project management
- Organisational skills
- AI
- Annual leave
Quick apply
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Locality Manager - Adult Supported Living
Swanton Community Services —Epsom
- £35,000 a year
- Weekend availability
- Paid training
- Annual leave
Curriculum Manager - Apprenticeships (Trades & Services)
LSEC —London
- £52,549 - £56,821 a year
- Full-time
- University
- IT
- Annual leave
- Employee assistance programme

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documentation manager jobs near teddington, gtl

PPC Band 4

Kingston and Richmond NHS Foundation Trust
Kingston upon Thames

Apply Now

Job details

Full-time
£33,262 - £36,027 a year
12 days ago

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Care experience
GCSE
Primary care
Complaint handling
Microsoft Office
Administrative experience
Data entry
IT
NVQ
Typing
Business
Medical terminology
A Level

Full job description

Band 4

Main area

PPC band 4

Grade

Band 4

Contract

Fixed term: 12 months (12 m FTC)

Hours

Full time - 37.5 hours per week

Job ref

396-7958914-DE-GV-Y

Site

The Wolverton Centre Kingston Hospital

Town

Kingston upon Thames

Salary

£33,262 - £36,027 Pro rata, pa, incl. HCAS

Salary period

Yearly

Closing

Today at 23:59

Home, community, hospital

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

Compassionate: We provide care with kindness, understanding, and empathy for all.
Inclusive: We embrace diversity and respect the unique contributions of every individual.
Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.

Job overview

The post holder will be a senior point of contact for the administrative function within the clinical services. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathways, ensuring that information systems are kept updated and accurate, liaising as appropriate with patients and other staff in the hospital, ensuring the administrative processes are safely managed and efficient.

The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact.

The post holder will line manage the junior administrative team.

To provide a consistent approach across the Trust, using Standard Operating Procedures (SOP’s) to ensure that functions of the role are carried out correctly within given timescales.

Main duties of the job

Main Duties and Responsibilities

To lead/supervise the administrative team, in delivering a high quality administrative pathway for patients and staff at the Trust.
To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries.
Receiving and dealing with telephone enquiries as appropriate.
To maintain diaries as required.
Input and look up data on Trust IT systems in accordance with Trust policy.
Analyse and extract complex data sets from a number of different sources.
To ensure post is opened daily and dealt with accordingly.
To undertake typing which may include touch type from audio and/or copy type from written documentation which may include letters, emails, reports and any other correspondence as required.
Arrange meetings and appointments as necessary.
To assist colleagues as directed by the Line Manager in times of pressure of work.
Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department.
Photocopying, scanning, and filing letters and documents as required.
Communication with staff and service users
Provide excellent telephone skills.
Accurately record telephone messages and other enquiries and refer as appropriate.

Continued on attached JD...

Working for our organisation

Kingston and Richmond NHS Foundation Trust has four key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:

Compassionate - We treat everyone with kindness, understanding and empathy

Inclusive - We are respectful, fair and open, valuing everyone’s unique contribution

Collaborative - We work together across our teams and with our partners and are helpful, positive and supportive

Inspiring - We strive for the best for patients, communities, staff and partners and are always learning and improving

Detailed job description and main responsibilities

***Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification***

NB: ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria.

Person specification

Essential

Essential criteria

Educated to A-level or NVQ level 4 in Business Admin/Customer service or equivalent experience
Customer services qualification via an Apprenticeship (this role offers a mandatory enrolement to gain this qualification)
GCSE or equivalent in English and Maths grade A-C

Experience

Essential criteria

Experience of using full range of IT systems and patient data systems
Experience of using Microsoft Office, including Word and Excel
Experience of scheduling outpatient appointments and/or admissions
Experience of working in a multi-disciplinary team
Experience of working in a healthcare setting
Customer Care experience
Experience of handling patient complaints

Desirable criteria

Experience of working in the NHS

Skills

Essential criteria

Accurate data entry, typing and checking skills
Ability to produce letters / reports using Word and Excel
Excellent interpersonal skills
Ability to communicate effectively with people at all levels
Ability to use own judgement to resolve and queries competently, including those of a sensitive and confidential nature
Ability to plan, prioritise and delegate workload
Manage and interpret data correctly to inform decision making
Pays attention to detail
Ability to initiate & co-ordinate change to own working practices
Excellent IT skills

Desirable criteria

Conflict resolution skills
Appropriate assertiveness skills

Knowledge

Essential criteria

In depth understanding of medical technology appropriate to specialism
Good knowledge of speciality specific patient pathways
Understanding of patient priorities and performance targets related to appointments and waiting times
Thorough knowledge of healthcare administrative systems and processes

Desirable criteria

Understanding of Primary Care, GP and community services
Basic knowledge of medical terminology

Other

Essential criteria

Ability to work for long periods on computer
Ability to maintain a professional approach at all times
Ability to follow and work to policies and protocols
Reliable and adaptable

Desirable criteria

Conflict resolution skills

We support the NHS Flex for the Future pledge

We welcome conversations about flexible working from day one, including options such as adjusted hours, compressed hours and other arrangements. If flexibility matters to you, please talk to us - we’ll be happy to explore what’s possible for the role and the service.

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: [email protected]

Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Further details / informal visits contact

Name

Rebecca Gee

Job title

Admin Manager

Email address

[email protected]

Telephone number

02089342389

Apply Now

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Band 4

Home, community, hospital

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Essential

Essential criteria

Experience

Essential criteria

Desirable criteria

Skills

Essential criteria

Desirable criteria

Knowledge

Essential criteria

Desirable criteria

Other

Essential criteria

Desirable criteria

We support the NHS Flex for the Future pledge

Applicant requirements

Application numbers

Further details / informal visits contact