Wellness specialist Work, Jobs in Teddington, Gtl (with Salaries)

Consumer Care Rep
Tempur Sealy —Hayes
- Full-time
- Customer service
- Communication skills
Responsibility Specialist
Vivienne Westwood —London
- £30,000 - £35,000 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Student Welfare Officer
Bourne Education Trust —West Ewell
- £25,013.36 - £32,867.00 a year
- Part-time
- Communication skills
- School
- Office experience
- Free parking
- Employee assistance programme
6d
Attendance Welfare Assistant
Bourne Education Trust —West Ewell
- £22,554.22 - £29,604.00 a year
- Part-time
- Communication skills
- School
- Office experience
- Free parking
- Employee assistance programme
6d
Health and Wellness Sales Advisor
Boots —London
- £13.56 - £15.59 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
Customer Service/Triage Specialist
Workplace Options —London
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
2d
Programmes Facilitator
Change Grow Live —Wandsworth
- £28,557.79 - £32,802.41 a year
- Employee discount
- Referral programme
13d
Coordinator - Repatriation
Healix International —Esher
- From £30,000 a year
- Full-time
- Microsoft Office
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Quick apply
12d
Reservations Specialist
Dorchester Collection —London
- £29,825.89 a year
- English
- Hotel
- Communication skills
- Referral programme
Recovery Coordinator
Change Grow Live —London
- £28,557.79 - £32,802.41 a year
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
11d
Event Receptionist/Coordinator
The Lensbury —Teddington
- £26,438 a year
- Full-time
- Hospitality
- Bar
- Microsoft Office
- Free parking
- Annual leave
Quick apply
12d
Other Clinical Specialist - Cardiology
Spire Healthcare —Sutton
- Full-time
- No degree
- Free parking
- Annual leave
People & Talent Specialist
Dorchester Collection —London
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Longevity Technology Specialist - Luxury Wellness Members Club
The BoTree - Wellness Operations —London
- £30,000 - £32,500 a year
- Weekend availability
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
12d
Visualization Specialist
Skidmore, Owings & Merrill —London
- Full-time
- Scripting
- Leadership
- Python
- Annual leave
- Employee assistance programme
Premises Assistant
Bourne Education Trust —West Ewell
- £25,052 - £26,825 a year
- Full-time
- School
- Free parking
- Employee assistance programme
Receptionist
The Real Clinic Battersea —London
- £14.80 - £15.00 an hour
- Microsoft Office
- QuickBooks
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Banqueting Waiter
The Lensbury —Teddington
- £12.71 an hour
- Part-time
- Bar
- Customer service
- Hotel
- Free parking
- Annual leave
Quick apply
Leisure Reception Manager
The Lensbury —Teddington
- £29,000 a year
- Weekend availability
- Bar
- Customer service
- Hotel
- Free parking
- Annual leave
Quick apply
CRM Specialist
Pandora Jewelry —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme

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Consumer Care Rep

Tempur Sealy -
Hayes

Apply Now

Job details

Full-time

Qualifications

Customer service
Communication skills

Full job description

Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation.

Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night’s sleep. No matter what stage of your career, you can build your future at Tempur Sealy!

Purpose of the role

The After Care Specialist is responsible for providing care and advice for products that have been newly delivered and a major focus will be on reassuring consumers that are considering returning their products under the 100 night trial scheme. This role will be outbound call focused to follow up with consumers regarding their deliveries to make sure all is good. Other activities will include managing the voice of the customer including social media and trust pilot and the person in this role must have good communication skills.

We expect our specialists to be the knowledge owners for their areas and to work with the Customer Service Manager to identify knowledge gaps and operational improvements. Better every day!

Essential Duties & Key Responsibilities

Ensuring that all daily procedures are complete in line with KPI’s
Answering of phone calls.
Responding to customers on the Chat function
Effectively solve customer challenges and problem.
Maintain and update accurate notes on D365
Trouble shooting and problem solving
Communicate with internal departments as and when required
Support and Cover areas within the department if required
Responsible for cross training the rest of the team of certain job roles and functions to ensure that all work can be completed during holiday periods.
Ad hoc duties
Managing all concerns re faults on delivery
All Return Requests both on consumer and retail side of the business
Managing Tramo Returns, ensuring that the refund has been raised and deleting the order from D365
Chasing RMA’s – Consumer and B2B
Inbound VOC feedback
Outbound Customer feedback
Responding to Trust Pilot reviews
Management or returns not completed via Royal Mail
Responding to Social Media Comments
Chasing Refunds for consumers

Knowledge/ Skills/ Experience

Providing first class Customer service by talking directly and honestly with our customers and developing a deep understanding of what they need at the point of contact and beyond
Need to be organised and self-efficient.
Outstanding verbal and written communication skills
Must be able to work independently, as part of a small team and then part of the wider team
Must be able to produce and present training material for other Specialists within the team.
Adaptable and open to change and progression.
Understanding, prioritising and escalating our customers issues and following through to resolution
Great attention to detail
Excell in investigating Customer problems, getting to the root cause and finding a resolution
All Specialists to work 40 hours per week, Monday to Sunday – hours covering 08.00 – 19.00
Key Account Management, Retail Ordering Specialist and Amazon and Emerging Retailer specialists to cover each other

Tempur Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience. Our dedication to equal opportunities extends to every aspect of our organisation, fostering an inclusive and supportive work environment for all team members.

We are committed to the privacy and security of your personal data. For more information on our practices, please see our applicant privacy policies available here .

Apply Now

Refine Your Search

wellness specialist jobs in teddington, gtl

Consumer Care Rep

Responsibility Specialist

Student Welfare Officer

Attendance Welfare Assistant

Health and Wellness Sales Advisor

Customer Service/Triage Specialist

Programmes Facilitator

Coordinator - Repatriation

Reservations Specialist

Recovery Coordinator

Event Receptionist/Coordinator

Other Clinical Specialist - Cardiology

People & Talent Specialist

Longevity Technology Specialist - Luxury Wellness Members Club

Visualization Specialist

Premises Assistant

Receptionist

Banqueting Waiter

Leisure Reception Manager

CRM Specialist

I want to receive the latest job alerts for wellness specialist in teddington, gtl

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