Head of customer service Work, Jobs in Telford, Eng (with Salaries)

Customer Service Coordinator
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee assistance programme
Operations Coordinator
Reconomy —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Store discount
International Customer Service Manager
DPD Group UK —Oldbury
- £70,500 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Free parking
Quick apply
11d
CX Team Member
Foot Locker —Telford
- £10.00 - £13.85 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
1d
Head of Defence Training Services (LR10)
AQUILA —Shrewsbury
- £80,000 - £90,000 a year
- Hybrid work
- Continuous improvement
- No degree
- Leadership
- Annual leave
- Employee assistance programme
Head of Marketing Operations
Agent Rainmaker —Wolverhampton
- £50,000 - £60,000 a year
- Full-time
- Management
- Project management
- Team management
- Free parking
Quick apply
9d
Community Fundraising and Research Executive
Midlands Air Ambulance Charity —Shifnal
- £26,000 - £27,500 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Administrative experience
- Free parking
- Store discount
Quick apply
10d
Mice and Groups Manager
Mercure Telford Centre Hotel —Telford
- £35,000 a year
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
2d
Customer Service Team Leader
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall Wood
- £32,500 - £35,000 a year
- Full-time
- Management
- Customer service
- English
Quick apply
9d
Housing - Managing Agent
Inclusion Housing CIC —Wolverhampton
- £18,600 a year
- Part-time
- Customer service
- Communication skills
- Negotiation
- Annual leave
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Food & Beverage Assistant
Mercure Telford Centre Hotel —Telford
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
9d
Store Manager
River Island —Telford
- Full-time
- Leadership
- Annual leave
- Employee discount
Quick apply
Head of Security Operations
OSB Group —Wolverhampton
- £120,000 - £135,000 a year
- Full-time
- Hybrid work
- Management
- Annual leave
HR Assistant
Connexus —Craven Arms
- £27,979.30 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
14h
Purchase Ledger Administrator - Maternity Cover
Reconomy —Telford
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
1d
Laboratory Assistant
The Cattle Information Service —Telford
- £25,511.51 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Team Leader
ASDA —Telford
- £13.10 - £14.10 an hour
- Weekend availability
- Hospitality
- Food service
- Communication skills
- Employee assistance programme
- Employee discount
Business Support Assistant (Works Scheduler)
Connexus —Craven Arms
- £29,128 a year
- Full-time
- Hybrid work
- Maintenance
- Microsoft Office
- Travel
13d
Recruitment & Payroll Administrator
Shropshire Council —Shrewsbury
- £26,824 - £28,142 a year
- Full-time
- Remote
- Microsoft Office
8d

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head of customer service jobs near telford, eng

Customer Service Coordinator

Reconomy Connect -
Telford

Apply Now

Job details

Permanent | Full-time

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
IT
Communication skills
Sustainable management
Office experience

Full job description

At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management.

With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change.

The Head Office of the Recycling Loop, in Telford you’ll join over 300 colleagues who are all working toward one shared goal: a world without waste.

Specialist teams with extensive experience in sectors such as House Building, Construction, Manufacturing, Retail and Hospitality build strong customer relationships, understand business challenges and create tailored, innovative waste management solutions.

Our success is built on four core values:

Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.

About the role

Do you have customer service experience in an office, retail or hospitality? Maybe you’re working in an administration role, but not yet had the chance to speak to customers on the phone.

As Customer Service Coordinator in the Business & Industry team, your focus will be on providing exceptional service to an extensive range of customers, building, and nurturing strong relationships with key contacts and providing support on a variety of communication platforms. If you are enthusiastic, driven, and ready to join a supportive team who thrive on great customer satisfaction and achieving KPI’s, then look no further.

You would be expected to maintain up to date knowledge of the sector’s products and services, which will aid you in understanding the expectations and specific needs of the customers.

It’s important that you are organised, proactive and willing to investigate customer complaints/enquiries, taking ownership of the instance and being a point of contact from start to finish.

Additional Information:

37.5 hours per week, Monday to Friday. 8:30am to 5pm, with 1 hour for lunch.
First 3 months will be working from the Telford office 5 days a week, then after the 3 months the option for hybrid working with a minimum requirement of 3 days worked from the office.
The occasional Saturday shift is a requirement and will be worked from home, 8am-12pm. This is done on a rota basis, roughly 1 in 7 weeks, and is paid at a fixed rate.

What we need from you

Experience in customer service, whether that be in an office, retail or hospitality.
Comfortable with working under pressure in a fast-paced environment.
Effective communication skills both written and verbal.
IT Literate, a good ability with Microsoft programmes such as Word, Excel, Outlook and Teams.
Good attention to detail to ensure accuracy when placing orders.

What we offer

Financial perks: Pension scheme, length of service rewards, and referral bonuses
Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts
Health & wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme
Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders
Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme
Community engagement: Volunteer days and collaboration with local charities
Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options
Employee voice: Regular “My Voice” surveys and follow-up check-ins to drive meaningful change

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Referral programme

Work Location: In person

Apply Now

Refine Your Search

head of customer service jobs in telford, eng

Customer Service Coordinator

Operations Coordinator

International Customer Service Manager

CX Team Member

Head of Defence Training Services (LR10)

Head of Marketing Operations

Community Fundraising and Research Executive

Mice and Groups Manager

Customer Service Team Leader

Housing - Managing Agent

Customer Relationship Manager

Food & Beverage Assistant

Store Manager

Head of Security Operations

HR Assistant

Purchase Ledger Administrator - Maternity Cover

Laboratory Assistant

Team Leader

Business Support Assistant (Works Scheduler)

Recruitment & Payroll Administrator

I want to receive the latest job alerts for head of customer service in telford, eng

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