Support engineer (business to business) Work, Jobs in Telford, Eng (with Salaries)

Technical Support Engineer - EV & Energy Solutions
Luceco Plc —Telford
- Full-time
- Customer service
- Organisational skills
- Software development
- Free parking
- Employee stock purchase plan
Quick apply
4d
Customer Service Administrator (Fixed Term)
Busch Vacuum Solutions —Telford
- Free parking
- Annual leave
9h
Customer Service Administrator (Fixed Term)
Pfeiffer Vacuum —Telford
- Free parking
- Annual leave
7h
Site Engineer
Fuelcare Ltd —Shrewsbury
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Electrical experience
- Travel
- In-person
- Free parking
Quick apply
5d
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
13d
IT Technician
Epson —Telford
- £27,495 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
Commissioning Engineer
VA Technology Ltd —Telford
- £41,000 - £50,200 a year
- Overtime
- Up to 50% travel
- Engineering
- Master's degree
Quick apply
10d
IT Service Desk/Site Engineer
JN Bentley —Shifnal
- Full-time
- Customer service
- Windows
- Travel
Quick apply
IT Development Engineer (Software)
Epson —Telford
- £38,627 - £40,172 a year
- Full-time
- Bachelor's degree
- Mentoring
- Computer networking
Quick apply
Customer & Sales Support UK & Ireland (f/m/x)
OMICRON electronics UK Limited —Stafford
- Full-time
- CRM software
- English
- Microsoft Office
- Flexitime
- Gym membership
Quick apply
11d
HR Business Analyst
Muller Group —Market Drayton
- Full-time
- Hybrid work
- Conflict management
- Communication skills
- Free parking
- Employee discount
10d
Eng, Process
Magna International —Telford
- Day shift
- Continuous improvement
- Leadership
- Communication skills
Quick apply
Senior Scala Engineer
Capgemini Sogeti —Telford
- Hybrid work
- Continuous improvement
- APIs
Trainee Site Engineer - England & Wales
United Infrastructure —Birmingham
- Full-time
- Hybrid work
- English
- In-person
- Communication skills
- Annual leave
- Life insurance
Quick apply
Laboratory Assistant - Building Façade Testing (Cladding/Rainscreen)
UL Solutions —Telford
- Microsoft Word
- Maintenance
- Data entry
7d
Robotic Field Service Engineer
Stäubli —Telford
- £45,000 - £48,000 a year
- Full-time
- Maintenance
- Travel
- Communication skills
- Annual leave
- Sick pay
Quick apply
Senior Customer Support Engineer
MITSUBISHI ELECTRIC ICONICS DIGITAL SOLUTIONS UK —Dudley
- £30,000 - £40,000 a year
- Full-time
- Computer Science
- Programmable logic controllers
- Bachelor's degree
Quick apply
6d
Business Development Manager – Modular Support Systems
Atkore —West Bromwich
- Sales
- Salesforce
- Engineering
- Free parking
- Annual leave
Quick apply
Marketing Executive
SYSPAL —Broseley
- Full-time
- In-person
- Communication skills
- Marketing
- Flexible schedule
Quick apply
2nd Line Technical Support Engineer
Intuitive Computer Management Ltd —Brierley Hill
- £26,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
Quick apply
3d

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support engineer (business to business) jobs near telford, eng

Technical Support Engineer - EV & Energy Solutions

Luceco Plc
Telford

Quick apply

Job details

Permanent | Full-time
4 days ago

Benefits

Free parking
Casual dress
Additional leave
Employee stock purchase plan
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
Technical support
IT support
Organisational skills
Telecommunication
Software development
Communication skills

Full job description

Technical Support Engineer – EV & Energy Solutions

Location: Telford, Shropshire (Office Based)
Contract: Full Time | Permanent | Monday to Friday
Salary: Competitive + 10% Performance Bonus
Benefits: Pension, Private Healthcare Contribution, SIPS Scheme and More

Join the Future of Smart Energy

Are you a technically minded problem-solver who enjoys helping customers, troubleshooting technology and learning new systems?

Do you want to build your career within one of the UK's fastest-growing sectors, working with innovative EV charging and energy storage solutions that are helping shape a smarter, greener future?

If so, we'd love to hear from you.

At Sync Energy, part of the Luceco Group, we're looking for a Technical Support Engineer to join our growing team and become a trusted technical expert for customers, installers and partners across our range of EV charging and energy products.

About Sync Energy

Sync Energy is a leading UK manufacturer of electric vehicle charging solutions and battery storage systems.

As demand for sustainable energy technology continues to grow, we're investing heavily in innovation, product development and customer experience. Our products are helping businesses and homeowners transition to cleaner, smarter energy solutions, and we're looking for talented people to join us on that journey.

The Opportunity

This is an excellent opportunity for someone with technical support, electrical, networking, telecommunications, electronics or customer service experience to develop their career within the rapidly expanding EV and renewable energy sector.

You'll provide technical support across a range of products, helping customers diagnose faults, resolve issues and maximise the performance of their equipment.

No two days are the same, and you'll have the opportunity to work closely with Product, Engineering and Software Development teams while continually expanding your technical knowledge.

What You'll Be Doing

Providing first-class technical support to customers, installers and distribution partners.
Diagnosing and resolving hardware, software and connectivity issues.
Supporting product commissioning and configuration activities.
Investigating faults across EV chargers and energy storage products.
Escalating complex technical issues to specialist internal teams where required.
Maintaining accurate records through support ticketing systems.
Prioritising and managing multiple customer cases simultaneously.
Communicating technical information clearly and confidently to both technical and non-technical customers.
Contributing to product improvements through customer feedback and issue analysis.
Supporting the ongoing development of technical knowledge resources and troubleshooting guides.

A Typical Day Might Include

· Helping an installer configure a new EV charger

· Troubleshooting a connectivity issue with a customer

· Working with engineering teams to investigate a product fault

· Providing technical guidance over the phone and email

· Testing potential solutions before communicating them to customers

· Identifying recurring issues and helping improve future products

About You

We're looking for someone who enjoys solving problems, helping people and learning new technologies.

You may already have experience in:

Technical Support
Technical Helpdesk
Customer Technical Support
Electrical Products
Electronics
Telecommunications
Networking
Renewable Energy
Smart Home Technology
IT Support
EV Charging Solutions

Essential Skills

Strong troubleshooting and problem-solving abilities.
Excellent communication skills, both written and verbal.
Ability to manage multiple priorities and deadlines.
Customer-focused approach with a passion for delivering excellent service.
Strong organisational skills and attention to detail.
Confidence working with technical products and systems.
Positive attitude and willingness to learn.

Desirable Experience

EV Charging Technologies
Battery Storage Systems
Electrical Products
Networking and Connectivity Support
Technical Customer Service
CRM or Helpdesk Systems

Don't worry if you don't tick every box. If you have a strong technical aptitude and a passion for customer support, we'd still love to hear from you.

Why Join Sync Energy?

Join a growing business at the forefront of the UK's energy transition.
Work with innovative EV charging and energy storage technologies.
Develop your technical expertise within a rapidly expanding market.
Access ongoing training and development opportunities.
Work alongside experienced engineering, product and software teams.
Enjoy genuine career progression opportunities as the business continues to grow.
Be part of a supportive, collaborative and forward-thinking team.

Build Your Future With Us

Whether you're currently working in technical support, electrical products, IT support, telecommunications or another customer-facing technical role, this could be the perfect opportunity to develop a rewarding career within the EV and smart energy sector.

Apply today and help power the future with Sync Energy.

Benefits:

Additional leave
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Employee stock purchase plan
Free parking
Life insurance
On-site parking
Private medical insurance
Referral programme
Sick pay

Ability to commute/relocate:

Telford TF3 3BD: reliably commute or plan to relocate before starting work (preferred)

Experience:

Technical support: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Location:

Telford TF3 3BD (preferred)

Work Location: In person

Quick apply

Refine Your Search

support engineer (business to business) jobs in telford, eng

Technical Support Engineer - EV & Energy Solutions

Customer Service Administrator (Fixed Term)

Customer Service Administrator (Fixed Term)

Site Engineer

2nd Line Support Technician

IT Technician

Commissioning Engineer

IT Service Desk/Site Engineer

IT Development Engineer (Software)

Customer & Sales Support UK & Ireland (f/m/x)

HR Business Analyst

Eng, Process

Senior Scala Engineer

Trainee Site Engineer - England & Wales

Laboratory Assistant - Building Façade Testing (Cladding/Rainscreen)

Robotic Field Service Engineer

Senior Customer Support Engineer

Business Development Manager – Modular Support Systems

Marketing Executive

2nd Line Technical Support Engineer

I want to receive the latest job alerts for support engineer (business to business) in telford, eng

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