Service advisor Work, Jobs in Telford, Shr (with Salaries)

Service Advisor
Arnold Clark —Telford
- £30,500 - £42,500 a year
- Computer literacy
- Data entry
- Organisational skills
- Employee discount
Quick apply
7d
NuCare Customer Service Advisor
NuCare —Telford
- £24,999 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
13d
Parts Advisor
Arnold Clark —Telford
- £30,500 - £42,500 a year
- Customer service
- Computer literacy
- Computer skills
- Employee discount
Quick apply
7d
Service Advisor
Greenhous - Retail & Fleet —Telford
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Parts Advisor
Alliance Automotive Group LV —Stafford
- Customer service
- Communication skills
- Employee discount
Quick apply
Workshop Controller
Arnold Clark —Telford
- £35,000 - £45,000 a year
- Monday to Friday
- Customer service
- Computer skills
- Annual leave
- Employee discount
Quick apply
7d
Aftersales Advisor
BCA —Wolverhampton
- £14.11 an hour
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
MINI Service Advisor
Sytner —Wolverhampton
- Weekend availability
- Organisational skills
- Employee discount
Customer Service Advisor
Barclays —Stoke-on-Trent
- £26,700 a year
- Weekend availability
- Banking
- Life insurance
Customer Service Advisor - Claims
Homeserve —Walsall
- £28,000 a year
- 12 hour shift
- Hybrid work
- Computer literacy
- Computer skills
- Free parking
- Employee assistance programme
Quick apply
3d
Trainee Parts Advisor
Greenhous - Retail & Fleet —Shrewsbury
- £12.71 an hour
- Full-time
- Computer literacy
- Data entry
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Customer Service Advisor
Cromwell —Brierley Hill
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Advisor
ERA —Wolverhampton
- Full-time
- Computer skills
- Communication skills
- Employee assistance programme
10d
Receptionist/Service Advisor
ACL Auto Repairs LTD —Stourbridge
- From £12.71 an hour
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Free parking
- Employee discount
Quick apply
1d
Customer Service Advisor
Quanex —Wolverhampton
- Full-time
- Computer skills
- Communication skills
- Employee assistance programme
Quick apply
BMW Service Advisor
Sytner —Oldbury
- Weekend availability
- Organisational skills
- Employee discount
Car Parts Advisor
T J Vickers & Sons Ltd —Shrewsbury
- £28,000 - £32,000 a year
- Full-time
- Customer service
- English
- IT
- Employee discount
Quick apply
6d
Specialist Customer Service Advisor
Cromwell —Brierley Hill
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme
Workshop Controller
Pegasus Grab Hire —Stourbridge
- £12.71 an hour
- Full-time
- Continuous improvement
- Organisational skills
- IT
- Free parking
Quick apply
Service Coordinator - Supported Living
Care at Home —Stafford
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- In-person
- Care plans
Quick apply
7d

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service advisor jobs near telford, shr

Service Advisor

Arnold Clark -
Telford

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Job details

Permanent
£30,500 - £42,500 a year
7 days ago

Benefits

Company pension
Employee discount

Qualifications

Vehicle service booking
Driving Licence
Computer literacy
Upselling
Complaint handling
Data entry
Automotive service
Organisational skills
Customer interaction
Communication skills
Add-on sales

Full job description

We are currently recruiting for a new Service Advisor to help us at our new branch in Telford.

We offer:

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
And much more…

Hours

Full time: Monday – Friday 8am – 5.30pm and alternate Saturdays 8am – 12pm

About the role

Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.

We’re looking for an articulate, warm communicator who can give our customers the star treatment – whether it’s first thing on a manic Monday or last thing on a Friday afternoon.

This customer-facing role will be a great fit for someone who’s already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.

Day-to-day duties

Handling all customer requirements for service and vehicle repairs in an efficient and professional manner
Liaising with the workshop and bodyshop to progress work through the system
Controlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protected
Letting customers know of any faults or repairs found on their vehicle and provide them with clear and accurate solutions
Treating any dissatisfied customers with empathy and understanding, reassuring them that we can solve any issues should they arise
Maintaining customer records such as vehicle details and service histories accurately and efficiently
Maintaining knowledge of aftersales products and services, upselling where appropriate
Making sure the customer database is updated and accurate at all times

Essential skills

A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner
Demonstrable computer literacy and knowledge of IT systems and applications
The ability to multi-task and be highly adaptable within a busy environment
Strong communication and influencing skills, with the ability to explain complex information accurately and concisely to help our customers
Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop
Able to prioritise your workload
Ability and willingness to work within defined processes and guidelines
Good core administration skills to accurately capture customer details to the required standards
A full UK driving licence

Nice to have (but not essential)

Experience of upselling products or services

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Quick apply

Refine Your Search

service advisor jobs in telford, shr

Service Advisor

NuCare Customer Service Advisor

Parts Advisor

Service Advisor

Parts Advisor

Workshop Controller

Aftersales Advisor

MINI Service Advisor

Customer Service Advisor

Customer Service Advisor - Claims

Trainee Parts Advisor

Customer Service Advisor

Customer Service Advisor

Receptionist/Service Advisor

Customer Service Advisor

BMW Service Advisor

Car Parts Advisor

Specialist Customer Service Advisor

Workshop Controller

Service Coordinator - Supported Living

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