Delivery manager Work, Jobs in Tenterden, Ken (with Salaries)

Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —New Romney
- £34,029 a year
- Weekend availability
- Recruiting
- Training & development
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
19h
Delivery Manager
McAllister —Battle
- Full-time
- Civil engineering
- Microsoft Office
- Continuous improvement
Quick apply
Customer Delivery Manager - Manufacturing
zendbox —Paddock Wood
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- Quality control
Quick apply
3d
Sales Account Manager | Events & Marquee Hire
Sail & Peg —Tonbridge
- £35,000 - £45,000 a year
- Organisational skills
- Communication skills
Luxury Showroom Manager
Quorn Stone —Royal Tunbridge Wells
- £33,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Paid training
- Employee assistance programme
Engineering Delivery Manager - Typhoon
General Dynamics Mission Systems - United Kingdom —Hastings
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Machine learning
- Continuous improvement
- Team management
Quick apply
Customer Experience Manager
Citi Terrace —Canterbury
- Up to £14 an hour
- Part-time
- Spanish
- Customer service
- Data analysis skills
Quick apply
6d
Deputy Store Manager
Lidl —Sittingbourne
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
Delivery Plan Lead
South East Water —Snodland
- Up to £55,000 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Continuous improvement
- Annual leave
16h
Head of International Sales & Marketing
Commercial Services Group —West Malling
- £60,000 a year
- Hybrid work
- CRM software
- Business development
- Travel
- Annual leave
Quick apply
Area Manager
Amazon UK Services Ltd. - A10 —Maidstone
- Full-time
- English
- Master's degree
- Bachelor's degree
Waterlink Smart Metering Delivery Manager
South East Water —Aylesford
- £47,000 - £52,000 a year
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Annual leave
4d
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Maidstone
- Weekend availability
- English
- Master's degree
- Bachelor's degree
Junior Account Manager
Akita Systems Ltd —Sevenoaks
- Hybrid work
- CRM software
- Communication skills
First Line Manager
Belron —Maidstone
- £35,262 a year
- Full-time
- Customer service
- Continuous improvement
- Recruiting
1d
Dayshift Manager
Evri —Maidstone
- £37,791 - £41,667 a year
- Full-time
- Computer literacy
- Computer skills
8d
Assistant Branch Manager
Parker Building Supplies —Hastings
- Full-time
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Deputy Manager
Topps Tiles —Maidstone
- Up to £21,000 a year
- Part-time
- Customer service
- Leadership
- Employee discount
Print Consultant / Sales Account Manager
Wallace Print Limited —Strood South
- £20,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
Department Manager - New Store Opening
GOOUTDOORS —Royal Tunbridge Wells
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply

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Holiday Sales - Owner and Guest Experience Manager - HS1

Parkdean Resorts -
New Romney

Quick apply

Job details

£34,029 a year
19 hours ago

Benefits

Store discount
Employee assistance programme
Employee discount

Qualifications

Guest relations
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Complaint handling
Continuous improvement cycles oversight
Recruiting
Customer interaction
Events management
Training & development
Team motivation leadership
Communication skills

Full job description

We’re looking for an inspiring, guest focused Owner & Guest Experience Manager to champion outstanding service and elevate the complete journey for both Holiday Home Owners and Guests, from their first hello to their final farewell.
If you’re passionate about creating memorable experiences, driving improvements, and leading high-performing teams, this role offers an exciting opportunity to make a big impact.
As an Owner & Guest Experience Manager, you’ll own the full end to end experience, ensuring every guest and owner feels valued, supported and welcomed. You’ll lead, coach and develop your team to deliver consistently brilliant service, while using insight and feedback to drive continuous improvement.
You’ll build strong relationships, oversee events and engagement activities, and work closely with wider park teams to deliver a seamless, joined up customer experience at every touchpoint.
What you will be doing...

Act as the voice of the customer - using owner and guest feedback, insight and reviews to shape improvements.
Analyse data and trends to identify emerging issues and opportunities to elevate service standards.
Lead action plans that reduce escalations and enhance satisfaction scores.
Recruit, inspire, train and develop a high performing customer focused team.
Create a positive, supportive culture where colleagues feel confident and motivated.
Lead by example, consistently demonstrating our values and service standards.
Take full accountability for managing and resolving owner and guest complaints in line with company policies.
Support the delivery of customer focused events and initiatives to strengthen engagement.
Plan, schedule and deliver a broad range of owner and guest events - forums, drop ins, social activities and more.
Work collaboratively with all park teams and central support functions to maintain consistency across the entire journey.

About you...

Proven experience managing and developing a customer focused team.
Strong relationship-building skills with internal and external stakeholders.
Good commercial awareness and understanding of how service excellence drives revenue.
Excellent written and digital communication skills for guest facing communication.
Flexibility to work varied hours including weekends, evenings and bank holidays.
A proactive, solution focused approach with a passion for delivering outstanding experiences.

So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [email protected].

Quick apply

Refine Your Search

delivery manager jobs in tenterden, ken

Holiday Sales - Owner and Guest Experience Manager - HS1

Delivery Manager

Customer Delivery Manager - Manufacturing

Sales Account Manager | Events & Marquee Hire

Luxury Showroom Manager

Engineering Delivery Manager - Typhoon

Customer Experience Manager

Deputy Store Manager

Delivery Plan Lead

Head of International Sales & Marketing

Area Manager

Waterlink Smart Metering Delivery Manager

Delivery Partner Manager, UKIE DPM

Junior Account Manager

First Line Manager

Dayshift Manager

Assistant Branch Manager

Deputy Manager

Print Consultant / Sales Account Manager

Department Manager - New Store Opening

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