Risk manager Work, Jobs in Thames Ditton, Sry (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Prudential Risk Manager
Castle Trust Bank —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Employee assistance programme
- Employee discount
Quick apply
Sustainable Production Manager (Film & TV) Full Time
Sustainable Film —Iver
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Data analysis skills
- Maintenance
- Free parking
Quick apply
7d
Enterprise Risk Account Manager
Network Rail —Blackfriars Station
- £55,596 - £67,813 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee discount
Residence Manager
Yugo —Kingston upon Thames
- £38,616 a year
- Weekend availability
- Hospitality
- Customer service
- Communication skills
- Annual leave
R&D Manager - Risk Pricing
Homeprotect —New Malden
- Hybrid work
- SQL
- Python
- Annual leave
- Employee assistance programme
Deputy Manager
Iceland —Surbiton
- £34,188 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Sr Manager, UK Operations, London LHR
American Airlines —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Senior Risk Manager
SCOR —London
- Analysis skills
- Project management
- Bachelor's degree
Senior Manager, Courier & Logistics - EU P&P, Rider Supply (10 month FTC)
Deliveroo —London
- Full-time
- Continuous improvement
- Leadership
Learning Support and Resilience Officer - Neurodiversity Support
London Fire Brigade —London
- £43,636 - £49,961 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
KYC Analyst
McArthurGlen UK Ltd —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Manager, UK Chief Risk Officer, Ops Risk
American Express —London
- Full-time
- Engineering
- English
- Business
- Life insurance
7d
Risk Manager
Xe —Bracknell
- Full-time
- Analysis skills
- Team management
- APIs
- Employee stock purchase plan
Quick apply
Education Centre Manager
Explore Learning —Hampton
- £31,250 - £33,750 a year
- Full-time
- English
- In-person
- Leadership
- Employee discount
- Referral programme
Quick apply
Manager, Risk Secretariat
American Express —London
- Full-time
- Engineering
- English
- Business
- Life insurance
11d
Constant Climate Executive UKIE
IAG Cargo —Hounslow
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
- Gym membership
Compliance and Operational Risk Manager - Electronic Trading
Bank of America —London
- Full-time
- Sales
- Project management
- Bachelor's degree
- Employee assistance programme
Team Lead - US Operations
Lendable —London
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Supervising experience
- Work from home
- Referral programme
Due Diligence Analyst (Remote or Hybrid)
Avantia Law —London
- £30,000 - £40,000 a year
- Full-time
- Remote
- Bachelor's degree
- Business
- Communication skills
Quick apply

I want to receive the latest job alerts for risk manager in thames ditton, sry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

risk manager jobs near thames ditton, sry

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Customer service
Analysis skills
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

risk manager jobs in thames ditton, sry

Assistant Customer Service Manager

Prudential Risk Manager

Sustainable Production Manager (Film & TV) Full Time

Enterprise Risk Account Manager

Residence Manager

R&D Manager - Risk Pricing

Deputy Manager

Sr Manager, UK Operations, London LHR

Senior Risk Manager

Senior Manager, Courier & Logistics - EU P&P, Rider Supply (10 month FTC)

Learning Support and Resilience Officer - Neurodiversity Support

KYC Analyst

Manager, UK Chief Risk Officer, Ops Risk

Risk Manager

Education Centre Manager

Manager, Risk Secretariat

Constant Climate Executive UKIE

Compliance and Operational Risk Manager - Electronic Trading

Team Lead - US Operations

Due Diligence Analyst (Remote or Hybrid)

I want to receive the latest job alerts for risk manager in thames ditton, sry

Related Searches

Explore jobs in more locations

Assistant Customer Service Manager

About Us

The Role

Key Responsibilities

What We’re Looking For

Key Skills & Experience

Why Join Us?

How to Apply

Jobseeker tools

Employer Tools

Browse

Stay Connected