It service change Work, Jobs in Thornton Cleveleys (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
IT Service Change Analyst
BAE Systems —Preston
- £37,000 a year
- Hybrid work
- Management
- Presentation skills
- Organisational skills
14d
IT Support Engineer
Ruby Energy —Fleetwood
- £25,000 - £27,000 a year
- Full-time
- Microsoft Access
- Microsoft Outlook
- SharePoint
- Free parking
- Annual leave
Trainee Train Driver - Blackpool
Northern Trains —Blackpool
- £27,870 - £67,104 a year
- Weekend availability
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
20h
Social Value and Sustainability Lead
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Free parking
- Work from home
Quick apply
AI & Process Transformation Specialist
Places for People —Preston
- £40,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
- Employee discount
- Flexible schedule
3d
Business Systems Specialist
Strongdor Ltd —Morecambe
- £35,000 - £45,000 a year
- Full-time
- SharePoint
- IT
- Annual leave
- Employee assistance programme
Full Stack Web Developer
Blackpool & the Fylde College —Bispham
- £38,534 - £42,132 a year
- Annual leave
22h
Decontamination Technician
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £25,272 a year
- Full-time
9d
Workshop Technician – UKDPF
Fylde Autocare —Blackpool
- From £24,420 a year
- Full-time
- Driving
- IT
- In-person
Quick apply
2d
Project and Change Coordinator
PM+M —Blackburn
- Overtime
- Hybrid work
- Project management
- Free parking
- Annual leave
Quick apply
Therapist (23136)
Barnardo's —Blackpool
- £24,971 - £30,798 a year
- Hybrid work
- Travel
- School
- Annual leave
- Employee assistance programme
HMP Kirkham HM Learning and Capability
Ministry of Justice —Kirkham
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
6d
Field Interviewer - Blackpool
the National Centre for Social Research —Blackpool
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Dispenser
Boots —Blackpool
- £16 an hour
- Part-time
- IT
- Employee assistance programme
- Employee discount
Switchboard Operator
East Lancashire Hospitals NHS Trust —Blackpool
- £25,760 - £27,476 a year
- Part-time
- Annual leave
8d
Food Service Auditor, Blackpool (Independent Contractor)
NSF International —Blackpool
- Weekend availability
- Hospitality
- Microsoft Office
- Driving
- Flexible schedule
QA Officer
Tangerine Group —Lytham
- Up to £30,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
13d
Child Health Information Service (CHIS) Specialist
North Cumbria Integrated Care NHS Foundation Trust —Barrow-In-Furness
- £25,760 - £27,476 a year
- Part-time
- IT
- Relocation assistance
9d
Field Interviewer - Lancaster
the National Centre for Social Research —Lancaster
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply

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IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it service change jobs in thornton cleveleys

IT Service Desk Engineer

IT Service Change Analyst

IT Support Engineer

Trainee Train Driver - Blackpool

Social Value and Sustainability Lead

AI & Process Transformation Specialist

Business Systems Specialist

Full Stack Web Developer

Decontamination Technician

Workshop Technician – UKDPF

Project and Change Coordinator

Therapist (23136)

HMP Kirkham HM Learning and Capability

Field Interviewer - Blackpool

Dispenser

Switchboard Operator

Food Service Auditor, Blackpool (Independent Contractor)

QA Officer

Child Health Information Service (CHIS) Specialist

Field Interviewer - Lancaster

I want to receive the latest job alerts for it service change in thornton cleveleys

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