Patient support manager Work, Jobs in Tolworth, Gtl (with Salaries)

Operational Support Services Officer
Kingston and Richmond NHS Foundation Trust —Teddington
- £36,943 - £44,900 a year
- Full-time
- Customer service
- Administrative experience
- Supervising experience
9d
Admissions Administrator
Imperial College London —Charing Cross
- £41,005 - £45,616 a year
- Full-time
- Hybrid work
- Computer literacy
- Bachelor's degree
- School
- Annual leave
11d
Patient Navigator (Lung diagnosis and pulmonary nodule pathway)
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £33,262 - £36,027 a year
- Full-time
- Care experience
- Administrative experience
- Patient care
- Employee assistance programme
Change Manager
Communitas Clinics —Croydon
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Senior Administrator
Oxleas NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Full-time
- Remote
- Microsoft Powerpoint
- English
- IT
- Annual leave
2d
Patient Pathway Coordinator
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £33,262 - £36,027 a year
- Full-time
- Data entry
- IT
- Typing
2d
Rehab Services Lead
Cleveland Clinic London —London
- Full-time
- Annual leave
- Employee assistance programme
8d
Team Manager - Children's First Contact Services
London Borough of Sutton —Sutton
- £49,056 - £59,511 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Ward Administrator
Kingston and Richmond NHS Foundation Trust —Teddington
- £30,630 - £32,346 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
2d
Complaints Manager
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £51,657 - £58,785 a year
- Full-time
- Free parking
8d
Assistant Patient Pathway Coordinator
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £30,630 - £32,346 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
3d
Healthcare Project Co-Ordinator
Apodi ltd —Maidenhead
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
9d
Deputy Manager
Care UK —Copthorne
- £55,000 a year
- Full-time
- Leadership
- Employee discount
1d
Support Worker
Elysium Healthcare —Surbiton
- £25,564.50 a year
- 12 hour shift
- School
- Free parking
- Annual leave
Quick apply
Patient Pathway Coordinator - Cardiology
Epsom and St Helier University Hospitals NHS Trust —Epsom
- £33,262 - £36,027 a year
- Full-time
- Microsoft Excel
- Hospital
- Customer service
5d
Patient Services Manager
Salus Medical Services —Farnborough
- £32,125 a year
- Part-time
- Customer service
- Administrative experience
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
9d
Senior Scientific Engagement & Program Manager
Novartis —London
- £53,532.50 - £99,417.50 a year
- Full-time
- Hybrid work
- Doctoral degree
- English
- Master's degree
Pharmacy Manager - New Malden
Tesco UK —New Malden
- £44,990 - £61,861 a year
- Full-time
- IT
Embassy Liaison Manager
University College London Hospitals NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Communication skills
1d
Deputy Manager Clinical
Aria Care —Kingston upon Thames
- £61,000 a year
- Care plans
- Leadership
- Nursing
- Employee discount

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Operational Support Services Officer

Kingston and Richmond NHS Foundation Trust
Teddington

Apply Now

Job details

Full-time
£36,943 - £44,900 a year
9 days ago

Qualifications

Customer service
Administrative experience
Supervising experience
Organisational skills
Front desk
IT
Negotiation

Full job description

Band 5

Main area

ADMINISTRATION

Grade

Band 5

Contract

Secondment: 8 months (depending on start date, contract to end 31st March 2027)

Hours

Full time - 37.5 hours per week

Job ref

396-779-NN-8120446-LP-TA

Site

Teddington Health and Social Care Centre

Town

Teddington

Salary

£36,943 - £44,900 per annum pro rata incl outer hcas

Salary period

Yearly

Closing

Today at 23:59

Home, community, hospital

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

Compassionate: We provide care with kindness, understanding, and empathy for all.
Inclusive: We embrace diversity and respect the unique contributions of every individual.
Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.

Job overview

We are seeking a highly organised and proactive Clinical Services Coordinator to oversee the smooth operational running of five community clinics across the Borough of Richmond. This is a dynamic and rewarding role at the heart of service delivery, ensuring patients receive a high-quality, efficient and welcoming experience.

Working closely with clinical and operational leads, you will coordinate day-to-day activities across sites, with a particular focus on reception services, site co-ordination and administrative functions.

Main duties of the job

Oversee the daily operational management of five clinic sites, ensuring services run efficiently and effectively

Lead and support reception and administrative teams, setting high standards for patient experience.

Act as the first point of contact for operational issues, resolving queries promptly and escalating where required.

Ensure consistent processes and standards across all sites, including reception procedures and site management.

Work collaboratively with clinicians, managers, and corporate teams to support delivery of a safe, high-quality care experience for patients accessing our services and sites.

Working for our organisation

What we offer:

A supportive, friendly experienced team who'll make sure you feel part of things from day one.

A meaningful role where you'll see the difference you make every day to both your team and patient experience.

The trust offers support and training in management and leadership.

Detailed job description and main responsibilities

Please see the attached supporting documentation which contains more information, job description and person specification.

Person specification

Education - Qualification

Essential criteria

Degree or significant relevant experience in a supervisory role.

Experience

Essential criteria

Previous NHS experience within an patient administration / call centre/reception environment with a customer service focus
Supervisory experience including recruitment, training and employee relations issues
Good interpersonal skills including ability to liaise, negotiate and persuade others
Excellent organisational skills of self and others and ability to prioritise workload in order to ensure delivery of team priorities
Team player, able to motivate staff and colleagues

Knowledge

Essential criteria

Competent knowledge of a Patient Administration Systems
IT skills to intermediate level with knowledge of Microsoft package
Robust understanding of the requirements of Information Governance & Confidentiality

We support the NHS Flex for the Future pledge

We welcome conversations about flexible working from day one, including options such as adjusted hours, compressed hours and other arrangements. If flexibility matters to you, please talk to us - we’ll be happy to explore what’s possible for the role and the service.

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: [email protected]

Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Further details / informal visits contact

Name

veronica bowles

Job title

AD for Richmond Clinical Services

Email address

[email protected]

Telephone number

07415 649916

If you have problems applying, contact

Address

South West London Recruitment Hub

Telephone

07553092255

Apply Now

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Band 5

Home, community, hospital

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Education - Qualification

Essential criteria

Experience

Essential criteria

Knowledge

Essential criteria

We support the NHS Flex for the Future pledge

Applicant requirements

Application numbers

Further details / informal visits contact

If you have problems applying, contact