Retail solutions consultant Work, Jobs in Tolworth, Gtl (with Salaries)

Member Services Professional
American Express —Hounslow
- Weekend availability
- Travel
- Communication skills
- Life insurance
Brand Consultant
Le Creuset —Kingston upon Thames
- £21,577.94 a year
- Sales
- Communication skills
- Retail sales
13h
SALES CONSULTANT - OXFORD STREET
Hush —London
- £13.45 an hour
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Employee discount
- Referral programme
Quick apply
7d
Managing Consultant - Retail/FMCG
Aria Intelligent Solutions —London
- £70,000 - £100,000 a year
- Overtime
- Hybrid work
- AI
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Business Consultant - Retail/FMCG
Aria Intelligent Solutions —London
- £40,000 - £65,000 a year
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Merchandising
- Annual leave
- Employee discount
Quick apply
Senior AI Solutions Consultant – Financial Crime
SymphonyAI —London
- £110,000 - £135,000 a year
- Full-time
- SQL
- Machine learning
- Travel
D365 CE Business Analyst
Safetykleen —Brentford
- £65,000 - £70,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Investment Strategist - Fixed Income
Loomis Sayles & Company —London
- £145,000 - £245,000 a year
- Full-time
- Spanish
- Management
- Sales
- Annual leave
- Work from home
Key Account Manager Retail - CAREL UK
Carel Industries s.p.a. —Chessington
- Remote
- Sales
- Engineering
- No degree
- Flexitime
Quick apply
Cyber Security Consultant
Trinity OT Security —London
- £500 - £520 a day
- Temporary
- Analysis skills
- Computer networking
- Communication skills
Quick apply
20h
Propositions Consultant
Allianz —Guildford
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Lead Assurance Consultant /Test Lead
Trustmarque —London
- Full-time
- Hybrid work
- SQL
Quick apply
Group Travel Executive
The Good Travel Collective —London
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
Junior Store Designer
Astrid & Miyu —London
- £36,000 a year
- Hybrid work
- AutoCAD
- Project management
- Communication skills
Quick apply
Capital Allowances Consultant
Gateley —London
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Annual leave
- Employee assistance programme
Management Consultant
Eupnea —London
- Full-time
- Sales
- Microsoft Office
- Master's degree
Quick apply
Sales Consultant
The Watches of Switzerland Group —London
- Sales
- English
- In-person
- Employee assistance programme
Senior Assurance Consultant / Test Manager
Trustmarque —London
- Full-time
- Hybrid work
- Software development
Quick apply
Principal Consultant - Digital Solutions
Channel 3 Consulting Ltd —London
- Hybrid work
- Management
- Communication skills
- Employee assistance programme
- Life insurance
Solutions Consultant
Tuum —London
- Full-time
- Hybrid work
- Azure
- Sales
- AWS
Quick apply

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Member Services Professional

American Express -
Hounslow

Apply Now

Job details

Full-time

Benefits

Life insurance

Qualifications

Communication skills

Full job description

In U.S. Consumer Services (USCS), our product is Membership—delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the London Heathrow Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.

Lounge Hours of operation are from 05:30am – 09:00pm Monday-Sunday. Hours are subject to change due to business need.

Minimum of 1 year recent experience servicing premium customers
Airline, lounge or travel industry experience required, including reservation experience
Passion for servicing customers with proactive solutions
Exceptional communication skills, delighting the customer with every single interaction
The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received
Must exhibit the utmost professionalism and maintain a positive attitude in all interactions
The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment
Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do
Must be resourceful and capable of using the Internet effectively to research
Adapt to an ever changing environment and being resilient
Ability to work flexible shifts including nights, weekends, additional hours when needed and holidays is essential
Light to moderate lifting may be required for certain job tasks

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Apply Now

Refine Your Search

retail solutions consultant jobs in tolworth, gtl

Member Services Professional

Brand Consultant

SALES CONSULTANT - OXFORD STREET

Managing Consultant - Retail/FMCG

Business Consultant - Retail/FMCG

Senior AI Solutions Consultant – Financial Crime

D365 CE Business Analyst

Investment Strategist - Fixed Income

Key Account Manager Retail - CAREL UK

Cyber Security Consultant

Propositions Consultant

Lead Assurance Consultant /Test Lead

Group Travel Executive

Junior Store Designer

Capital Allowances Consultant

Management Consultant

Sales Consultant

Senior Assurance Consultant / Test Manager

Principal Consultant - Digital Solutions

Solutions Consultant

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