Retail supervisor Work, Jobs in Tomatin, Hld (with Salaries)

Shop and Cafe Supervisor
White River Trading —Tomatin
- £28,500 a year
- Weekend availability
- Serving
- Hospitality
- Computer literacy
- Free parking
- Employee discount
Quick apply
5d
Supervisor
Savers —Inverness
- £13.65 an hour
- Part-time
- Team management
- Employee assistance programme
- Sick pay
Supervisor
GOOUTDOORS —Inverness
- £13.06 an hour
- Full-time
- Supervising experience
- Cash handling
- Communication skills
- Employee discount
Quick apply
Assistant Store Manager
Matalan —Inverness
- Full-time
- Customer service
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Retail Supervisor
Superdrug —Inverness
- £13.65 an hour
- Sales
- Customer service
- Supervising experience
- Store discount
- Employee discount
21h
Department Supervisor
Halfords —Inverness
- £14.61 an hour
- Part-time
- Customer service
- Supervising experience
- Team management
- Store discount
- Health & wellbeing programme
Online Team Leader
Morrisons —Inverness
- Customer service
- Annual leave
- Employee discount
Quick apply
Assistant Store Manager
BP Retail —Aviemore
- Customer service
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
4d
Rental Branch Supervisor
Indie Campers —Inverness
- Weekend availability
- English
- Referral programme
Quick apply
Cafe Team Leader
Tesco UK —Inverness
- £14.50 an hour
- Full-time
- Hospitality
- Sales
- Customer service
5d
Supervisor (Part-Time)
Pandora Jewelry —Inverness
- £14.53 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
18h
Team Leader
Card Factory —Inverness
- £13 an hour
- Customer service
- Leadership
5d
Retail Shift Manager
Lidl —Inverness
- £15.45 - £15.95 an hour
- Full-time
- Leadership
- Store discount
- Employee discount
2d
Supervisor - Conon Bridge
CJ Lang & Son Limited —Conon Bridge
- Customer service
- Merchandising
- Team management
Starbucks Store Supervisor
OCO —Inverness
- £14.45 an hour
- Full-time
- Customer service
- Mentoring
- Training & development
Quick apply
2d

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Shop and Cafe Supervisor

White River Trading
Tomatin

Quick apply

Job details

Permanent | Full-time | Part-time upon request
£28,500 a year
5 days ago

Benefits

Free parking
Discounted or free food
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Supplier ordering
Serving
Hospitality
Pricing
Front of house supervision
Café experience
Closing procedures
Stock ordering
Team leadership
Computer literacy
Spreadsheets
Mentoring junior staff
Merchandising
Clearing tables
Barista experience
Processing cash transactions
Shift management
Internal department liaison
Email software
Complaint handling
Age-restricted sales
Level 2 Food Hygiene Certificate
Food and beverage service
Retail team management
Supervising experience
Date code checking for stock replenishment
Personal Licence
Opening procedures
Mentoring
Barista coffee making
Retail stocktaking
POS
Coffee shop service
Recruiting
Product rotation
Cleaning
Customer interaction
Food Hygiene Certificate
Retail experience
Training & development
Stock replenishment
Stocktaking
Stock coordination
Communication skills
Stock rotation
Rota coordination

Full job description

Job Summary

We are seeking a reliable, organised and hands-on Shop & Café Supervisor to support the day-to-day running of Tastes of Tomatin.

This is a primarily shop-based supervisory role, with regular hands-on support provided to the café during busy periods and when operationally required.

Reporting to the Operations Manager, the successful candidate will help supervise shop and Front of House staff, maintain high standards of customer service and presentation, manage shop stock and ordering, and act as the senior member of the shop/FOH team when senior management is not on site.

The role would suit someone with strong retail or hospitality experience who is ready to take on greater responsibility. Previous supervisory experience is desirable but not essential, and training and development will be provided.

Duties

Support the smooth day-to-day running of the shop and café Front of House operation
Supervise shop and FOH staff during shifts and lead by example
Act as the senior person on duty when the Operations Manager and other senior staff are not on site
Allocate duties, organise staff breaks and adjust staff deployment according to customer demand
Provide input into staffing requirements and rotas, while overall responsibility for scheduling remains with the Operations Manager
Take responsibility for ordering all shop stock, with support where required
Monitor stock levels and ensure appropriate availability of products
Liaise with suppliers and other departments to coordinate orders
Receive and check deliveries and deal with routine supplier queries or discrepancies
Carry out stock rotation, date checking and waste control
Participate in stocktakes and investigate stock discrepancies where required
Maintain high standards of merchandising and shop presentation
Ensure products are clearly and accurately priced
Provide input and recommendations on pricing and product selection
Operate tills, handle cash and card payments, complete till reconciliation and prepare till reports
Complete opening and closing procedures, including ensuring the shop is ready for customers each morning and completing end-of-day close-down procedures
Maintain high standards of cleanliness, hygiene and presentation across the shop and café FOH areas
Check that daily and weekly cleaning tasks are completed and appropriately signed off
Support compliance with health and safety procedures, identifying hazards and escalating concerns where required
Oversee age-verification and alcohol-sale procedures and support staff with restricted sales
Handle routine customer complaints and service issues professionally, escalating more serious matters where necessary
Address minor staff performance or conduct issues during shifts and escalate recurring or significant matters to the Operations Manager
Provide input into recruitment and staff development where appropriate
Support and help develop less experienced team members as the role progresses
Provide additional cover for holidays and sickness where reasonably required
Regularly support the café team during busy periods, including:
Customer service
Taking orders
Till operation
Coffee and hot drink service
Serving food prepared by the kitchen
Clearing tables
Washing crockery and glassware
Restocking FOH items
General café cleaning and presentation duties

The role does not include responsibility for food preparation or cooking.

Skills and Experience

Previous retail experience is strongly preferred
Previous supervisory or team-lead experience is desirable but not essential
Hospitality, café or barista experience is desirable, although training can be provided
Strong customer-service skills
Reliable, organised and able to manage competing priorities
Confident supervising and supporting colleagues
Comfortable taking responsibility and making day-to-day operational decisions
Able to remain calm and effective in a busy environment
Strong communication and teamwork skills
Able to lead by example and work hands-on alongside the team
Basic IT competence, including email, spreadsheets and EPOS/till systems
Good attention to detail, particularly regarding stock, cash handling and shop presentation

Training and Development

Tastes of Tomatin is committed to developing its staff and providing opportunities to build skills and take on additional responsibility.

Food Hygiene Level 2 training will be provided and must be completed within the first six months of employment.

A Personal Licence is desirable but not essential. Appropriate training and certification can be arranged for the successful candidate where required.

Due to our location and limited public transport, applicants must have a reliable means of travelling to and from Tomatin.

Regular weekend working is required, although we aim to provide full weekends off within the rota where possible.

Pay: £28,500.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

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