Operations agent Work, Jobs in Tonbridge, Ken (with Salaries)

Operations Support Agent
FedEx EU —Aylesford
- £14.02 an hour
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
1d
Agency Management Operations
Bank of America —Bromley
- Full-time
- Research
- School
- Employee assistance programme
Customer Service Agent
Singapore Airlines —Gatwick Airport
- £24,500 - £26,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Life insurance
Quick apply
5d
Car Rental Agent
Sam Milbery Ltd t/a Happy Hire —Tonbridge
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- English
Quick apply
1d
Onboarding Specialist
ELLA Digital —Royal Tunbridge Wells
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Organisational skills
Quick apply
2d
Customer Service Representative
China Eastern Airlines —Gatwick Airport
- £26,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Cargo Agent
Dnata UK —Gatwick Airport
- Night shift
- Customer service
- English
- Travel
Delivery Station Liaison Agent with Portuguese
Amazon UK Services Ltd. —Maidstone
- Full-time
- English
Ramp Agent
Biggin Hill Airport Ltd —Westerham
- From £28,980 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
1d
Real Time Analyst
AXA —Redhill
- Up to £30,000 a year
- Overtime
- Communication skills
- Time management
- Analytics
- Annual leave
- Employee discount
Membership Sales Advisor
Leisure Solutions Community Trust —Royal Tunbridge Wells
- £12.71 an hour
- Part-time
- Organisational skills
- Communication skills
- Employee assistance programme
Supplier Quality Agent
Bombardier —Westerham
- Microsoft Powerpoint
- Microsoft Word
Supplier Performance Agent
Bombardier —Westerham
- Microsoft Powerpoint
- Microsoft Word
- Engineering
Freight Forwarder
JAGER FREIGHT LTD —Grays
- £30,000 - £35,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
8d
Customer Service Specialist
Lendable —Chatham
- Full-time
- Heavy lifting
- Continuous improvement
- AI
- Employee discount
- Referral programme
Operations Assistant
JLL —Croydon
- Management
- Microsoft Office
- Organisational skills
Production Technician
Baxter —Croydon
- £27,000 a year
- Full-time
- Assembly
- Manufacturing
- Communication skills
Client Executive
Aimée Willow Connex —Crawley
- Computer skills
- Financial services
Site Agent
Octavius Infrastructure —Dartford
- Weekend availability
- Civil engineering
- Engineering
- No degree
- Annual leave
Finance Analyst IND
OSB Group —Chatham
- Full-time
- Word processing
- Computer literacy
- Accounting
Quick apply
9d

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Operations Support Agent

FedEx EU -
Aylesford

Apply Now

Job details

Full-time
£14.02 an hour
1 day ago

Benefits

Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Communication skills

Full job description

We have an exciting opportunity for you to join our team of Operation Support Agents on a temporary 12-month contract.

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

Working hours: 40 hrs per week

Shift pattern: 07:00 to 16:00 (Monday to Friday)

Salary: £14.02 per hour. Premia paid for hours worked between 7pm - 10pm, and 10pm - 6am.

What you will be doing:

Ensuring that customers' urgent packages get to the right place, on time
Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries
Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery
Entering data into our in-house tracking system
Running clear and effective communication and collaboration with the team, your manager, and other operations stations
Adhering to FedEx processes, procedures and controls, and regulatory requirements

What do you bring with you:

Good communication and social skills
Ability to work in a fast-paced environment with strict timelines
Ability to manage own time effectively with attention to detail

What do we offer:

Attractive compensation package
Training to get you started and on-the-job learning opportunities
Extensive learning resources to further develop your skills and knowledge
Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
Employee Assistance Program for you and your family in difficult life situations
Employee reduced-rate shipping
Great career opportunities
FedEx is one of the worlds most admired companies and trusted brands year after year

Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity, and inclusion happens because we do it together.

FedEx in the UK is Disability Confident ‘Committed’.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Equity, Opportunity & Diversity (EO&D)

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.

Apply Now

Refine Your Search

operations agent jobs in tonbridge, ken

Operations Support Agent

Agency Management Operations

Customer Service Agent

Car Rental Agent

Onboarding Specialist

Customer Service Representative

Cargo Agent

Delivery Station Liaison Agent with Portuguese

Ramp Agent

Real Time Analyst

Membership Sales Advisor

Supplier Quality Agent

Supplier Performance Agent

Freight Forwarder

Customer Service Specialist

Operations Assistant

Production Technician

Client Executive

Site Agent

Finance Analyst IND

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