Fraud Investigator Motor Insurance (Underwriting & Claims)
The AA —Cardiff
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Analysis skills
- Annual leave
13d
Customer Service Advisor - Days
Capital on Tap —Cardiff
- £26,500 a year
- Full-time
- Customer service
- Communication skills
Lead Investigator - Canary Wharf, Cardiff, Sale or Wakefield
Independent Office for Police Conduct —Cardiff
- £37,596 a year
- Hybrid work
- Analysis skills
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
9d
Assessor / Tutor – Childcare & STLS (Levels 2–5)
TSW Training —Aberkenfig
- Up to £30,000 a year
- Full-time
- Hybrid work
- Education
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
12d
Learning & Development Advisor
Cartrefi Cymru —Cardiff
- £36,245 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Specialist Mortgage Advisor
GoBear Loans —Cardiff
- £35,000 - £60,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Admissions Officer
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
12d
Customer Service Advisor - Midnights Team
Capital on Tap —Cardiff
- £28,500 a year
- Monday to Friday
- Hybrid work
- Customer service
- Financial services
- Communication skills
11d
Careers and Higher Education Advisor
Cardiff Sixth Form College —Cardiff
- £27,605.02 a year
- Part-time
- Microsoft Office
- Administrative experience
- University
- Free parking
- Store discount
Quick apply
Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Customer service
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Employee Relations - Case Management (6 months FTC)
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Employee discount
Quick apply
3d
Customer Service Advisor
EE —Cardiff
- £26,116 a year
- Full-time
- Annual leave
11d
Parts Advisor
White Dove Garages Ltd —Cardiff
- £28,500 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- In-person
- Annual leave
- Employee discount
Quick apply
6d
Sales Advisor
FlooringSuperstore.com —Newport
- Up to £38,000 a year
- Weekend availability
- CAD
- English
- In-person
- Free parking
- Store discount
Quick apply
9d
Service Advisor
Sytner Group —Cardiff
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
13d
Tesco Travel Money Advisor
Travelex —Cardiff
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Jaguar Land Rover Service Advisor
Sinclair Group —Cardiff
- £33,000 - £35,500 a year
- Overtime
- Administrative experience
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Customer Success Manager
LEAP Legal Software —Cardiff
- £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Associate Relationship Manager - Mid Markets
Lloyds Banking Group —Cardiff
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
Customer Service & Sales Advisor
NFU Mutual —Cardiff
- £26,773 a year
- Full-time
- Customer service
- Travel
- Data entry
- Annual leave
- Employee discount
5h

I want to receive the latest job alerts for career advisor in tongwynlais, crf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Fraud Investigator Motor Insurance (Underwriting & Claims)

The AA -
Cardiff

Apply Now

Job details

Permanent | Full-time
13 days ago

Benefits

Annual leave
Company pension

Qualifications

Underwriting
Computer literacy
Microsoft Office
Analysis skills
Communication skills

Full job description

Business Area

Reference

NVR03330

Contract Type

Full Time

Location

Cardiff;newcastle

Closing Date

27-07-2026

Company Description/ Business Unit

Join Our Counter Fraud Team

Be Better – Protect our customers. Prevent fraud. Build your career.

Are you naturally curious with an eye for detail? Do you enjoy solving problems, analysing information and making evidence based decisions? Whether you're already working in insurance fraud or looking to take the next step in your career, we'd love to hear from you.

We're recruiting talented individuals to join our growing Counter Fraud team. Through one application and one interview, you'll be considered for one of two specialist permanent roles, where you'll help protect the AA, our customers and the wider insurance industry from fraud.

Working alongside colleagues across the business, insurers, law enforcement and industry partners, you'll investigate suspected fraud, make evidence based decisions and help deliver the right outcomes for our customers.

This is the job

Location: Hybrid – Newcastle or Cardiff 2 days per week in the office
Contract: Full-Time, Permanent
Salary: Competitive salary

We're recruiting for multiple permanent opportunities within our Counter Fraud team.

One Application. One Interview. Two Career Opportunities.

You only need to submit one application.

There will be a single interview process where we'll assess your skills, experience and strengths. Following interview, successful candidates will be matched to the role that best suits their experience and potential:

• Fraud Advisor
• Underwriting Fraud Investigator – Motor Insurance

Both roles are permanent, hybrid positions and can be based from either our Newcastle or Cardiff office.

What will I be doing?

Depending on the role you're appointed to, you'll help identify, investigate and prevent fraud across the insurance customer journey. Responsibilities may include:

Investigating suspected fraud across underwriting, policy applications, claims and operational referrals.
Managing end-to-end fraud investigations using intelligence, data analysis and fraud prevention systems.
Reviewing documentation to identify fraud indicators and policy misrepresentation.
Preparing investigation reports, fraud intelligence submissions and witness statements.
Making evidence-based decisions in line with legislation, underwriting principles and business policy.
Liaising with insurers, law enforcement, the Insurance Fraud Bureau and other industry partners.
Supporting colleagues across Claims, Contact Centres, Patrol Operations and Underwriting.
Managing multiple investigations while achieving service levels and productivity targets.
Identifying emerging fraud trends and contributing to continuous improvement.

What do I need?

We're looking for analytical, customer-focused professionals who enjoy investigating complex issues and making informed decisions.

Excellent verbal and written communication skills.
Strong analytical, investigative and problem-solving skills.
Excellent attention to detail.
Ability to manage priorities and work independently.
Good computer literacy, including Microsoft Office.
Customer-focused approach with strong stakeholder management skills.

Desirable

Experience within insurance, fraud or another regulated environment.
Knowledge of underwriting fraud, application fraud or counter-fraud practices.
Experience using fraud prevention software and intelligence tools.
Knowledge of CIDRA, GDPR and Data Protection legislation.
Experience working with law enforcement or insurance industry bodies.

Additional Information

As a valued member of our team, you'll have access to structured learning and development programmes, helping you build a rewarding career with the AA. Whether you're looking to deepen your expertise or progress into specialist opportunities, we'll support you every step of the way.

We're always looking to recognise and reward our employees

Competitive salary (dependent on role and experience)
Discretionary performance-related annual bonus
Contributory pension scheme
25 days annual leave plus bank holidays
Free AA Membership from day 1 of employment
Discounts across AA products and services, including car and home insurance
Flexible benefits package
Learning, development and career progression opportunities

Apply Now

Refine Your Search

career advisor jobs in tongwynlais, crf