Support manager Work, Jobs in Tooting, Gtl (with Salaries)

Analyst, Client Support Team
MUFG —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
6d
Local Communications Officer – South West London
Metropolitan Police —Kingston upon Thames
- £40,519 a year
- Full-time
- English
- Communication skills
Local Communications Officer – Central London
Metropolitan Police —Hammersmith
- £40,519 a year
- Full-time
- Communication skills
Local Communications Officer – South London
Metropolitan Police —Sutton
- £40,519 a year
- Full-time
- English
- Communication skills
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
Local Communications Officer – South East London
Metropolitan Police —Lewisham
- £40,519 a year
- Full-time
- Communication skills
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
General Manager (multi site)
B Kitchen —London
- £38,000 - £42,000 a year
- Full-time
- Hospitality
- Management
- Leadership
Quick apply
10d
HR Assistant
Civic Recruitment Limited —London
- £22.78 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
People Administrator
Immediate Media Co —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Human resources
Quick apply
Learning Support and Resilience Officer - Neurodiversity Support
London Fire Brigade —London
- £43,636 - £49,961 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
Assistant General Manager
Noble Restaurant Group —London
- Up to £55,000 a year
- Full-time
- Hospitality
- Supervising experience
- Organisational skills
Quick apply
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Service Support Manager
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £45,953 - £54,254 a year
- Full-time
5d
Institutional Client Onboarding Analyst
Fisher Investments Europe —London
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Bachelor's degree
- Annual leave
- Work from home
Studio Operations & Logistics Manager
Fiona Fleur / The Glass House Prop Hire —London
- Weekend availability
- Driving
- Organisational skills
- Warehouse experience
- Sick pay
Quick apply
12d
Deputy Manager
Iceland —Southall
- £34,188 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Advocate
VoiceAbility —south lambeth
- £24,500 - £31,500 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
People Manager
Virgin Active —London
- £60,000 a year
- Full-time
- Human resources
- Communication skills
- Annual leave
6d

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support manager jobs near tooting, gtl

Analyst, Client Support Team

MUFG -
London

Apply Now

Job details

Full-time
6 days ago

Qualifications

Microsoft Powerpoint
Microsoft Excel
Microsoft Office
Pivot tables
Communication skills

Full job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Client Support Team is part of Client Lifecycle Management Division which is situated within the Corporate and Investment Banking Division of MUFG Bank. However, this function acts as a centralized 1st line support team, providing support to both to both MUFG Bank London and MUFG Securities.

NUMBER OF DIRECT REPORTS

MAIN PURPOSE OF THE ROLE

This role is to support Client Support team in the planning and execution of the related activities across the required business lines.

As a significant support function, interacting with the customer and internal stakeholders, customer experience is paramount for the team. This individual will be a point of contact for a number of desks in relation to client management related activities including the management of end to end onboardng for new clients and new product set ups. Delivery of these activities and proficient management Information is essential to succeeding in this area.

KEY RESPONSIBILITIES

Point of contact for end to end onboarding co ordination: drive liaison with KYC, Legal, Credit Regulatory and operational teams
Proactively find solutions to reduce time to market for onboarding
Identifying opportunities for improving our end-to-end customer experience
Develop a good understanding of key systems and end to end process across Bank and Securities
Co-ordination with internal teams with regards lifecycle management related activities e.g. account opening & closing, RMA Set up, mandate changes, other operational set up,
Direct interaction with client regarding end to end onboarding
Maintain and Publish meaningful MI relating to Client Support Activities
Prepare GCARS (internal Credit System) applications on a timely basis, ensuring accuracy of financial statement input for Borrower Ratings and correct facility details for Credit Applications for new transactions.
Tracking the teams’ applications through the credit lifecycle to ensure completion according to schedule and liaising with other stakeholders (Relationship Managers, Credit Officers etc) for additional information (financial statements, facility details, internal documentation sign offs) where necessary
Prepare Funds liquidity, fee notifications and fee accruals for new transactions

WORK EXPERIENCE

Functional / Technical Competencies:

Essential

Proficient in Excel and Word
Relevant industry experience and/or experience of working in a support team

Preferred:

Education / Qualifications:

Essential

A Level and/or relevant work experience

SKILLS AND EXPERIENCE

Functional / Technical Competencies:

Essential

Good multitasking skills and task management strategies
Ability to complete milestones and work toward multiple deadlines simultaneously
Excellent Microsoft Office skills – Excel (data manipulation, lookups, pivot tables) and Powerpoint (Clear, concise, well formatted reporting).
Excellent Attention to detail.
Self-motivated to find solutions

PERSONAL REQUIREMENTS

Good communication skills
Results driven, with a strong sense of accountability
A proactive, motivated approach
Excellent attention to detail and accuracy
The ability to operate with urgency and prioritise work accordingly
A structured and logical approach to work
Good problem solving skills
A creative and innovative approach to work
Good interpersonal skills
The ability to manage large workloads and tight deadlines
A calm approach, with the ability to perform well in a pressurized environment
Strong Excel & Word skills

PERFORMANCE AND DUTIES

The role holder will be assessed in accordance with their employing entity’s performance framework and process with relevant input obtained from the dual hatting entity as relevant.

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.

MANAGING CONFLICTS OF INTEREST

The role holder will have responsibilities for both MUFG Bank and MUFG Securities EMEA plc.
The role holder will be required to perform their duties and responsibilities on an entity neutral basis, without favour.
The role holder is required to follow regulatory requirements applicable to ensure each business is appropriately supported and to maintain the legal entity integrity of each of MUFG Bank and MUS.
Working terms are dictated by functional mandates, the terms of the Dual-Hat Arrangement Agreement in place between MUFG Bank and MUFG Securities EMEA plc and any other relevant agreements entered into between MUFG Bank and MUFG Securities EMEA plc.

The role holder will have responsibility for identifying and resolving where there may be a difference or conflict in needs between MUFG Bank and MUFG Securities EMEA plc, escalating to their manager where required.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

Apply Now

Refine Your Search

support manager jobs in tooting, gtl

Analyst, Client Support Team

Local Communications Officer – South West London

Local Communications Officer – Central London

Local Communications Officer – South London

Customer Success Supervisor

Local Communications Officer – South East London

Operations Support

Assistant Customer Service Manager

General Manager (multi site)

HR Assistant

People Administrator

Learning Support and Resilience Officer - Neurodiversity Support

Assistant General Manager

Operations Manager

Service Support Manager

Institutional Client Onboarding Analyst

Studio Operations & Logistics Manager

Deputy Manager

Advocate

People Manager

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