Desk manager Work, Jobs in Tow Law, Dur (with Salaries)

Desk Based Account Manager
Eque2 —Newcastle upon Tyne
- Hybrid work
- CRM software
- Time management
Service Desk Manager
NECSWS —Hartlepool
- Full-time
- Customer service
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Master's degree
- Computer skills
- In-person
Quick apply
Depot Manager
Flannery Plant Hire —Darlington
- Training & development
- Leadership
- Communication skills
Incident Manager
Giacom —Prudhoe
- £30,000 - £35,000 a year
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Annual leave
Quick apply
Support Services Administrator
Wave Utilities —Durham
- From £25,878 a year
- Full-time
- Microsoft Office
- Administrative experience
- Front desk
- Free parking
- Employee assistance programme
Quick apply
4d
Service Manager
Flannery Plant Hire —Darlington
- Customer service
- Maintenance
- Continuous improvement
IT Service Desk Manager
Lookers —Newcastle upon Tyne
- Continuous improvement
- Training & development
- Leadership
- Annual leave
Quick apply
12d
Automotive customer service manager
Nova Motor Group —Sunderland
- £28,000 - £32,000 a year
- Full-time
- In-person
- Automotive diagnostics
Quick apply
1d
Hotel Reception Supervisor
AccorHotel —Newcastle upon Tyne
- Full-time
- Hotel
Quick apply
2d
Service Desk Team Leader
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Customer service
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Zara Newcastle Customer Experience Manager Maternity Cover
INDITEX —Newcastle upon Tyne
- Weekend availability
- Conflict management
- Training & development
- Retail management
Quick apply
Aftersales Coordinator
Husqvarna —Newton Aycliffe
- Full-time
- Microsoft Word
- CRM software
- English
- Employee discount
4d
Receptionist
Hotel Indigo Durham —Durham
- Part-time
- Bar
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Regulatory Officer (Process Industry – Installations) - 34696
Environment Agency —Darlington
- £43,198 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Flexible schedule
Customer Service Advisor
Protyre Autocare —Stockton-on-Tees
- £27,000 - £29,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Employee discount
- Life insurance
Quick apply
Senior Service Desk Consultant - 3rd Line
TSG —Gateshead
- £0.01 - £45,000.00 a year
- Azure
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Collection and Delivery Driver - 3.5 Tonne
DPD Group UK —Durham
- £13 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
11d
Shift Supervisor
MAN Truck & Bus UK —Stockton-on-Tees
- £48,000 a year
- Full-time
- Team management
- Training & development
Customer Success Manager
Atlas Cloud —Newcastle upon Tyne
- £25,420.00 - £51,554.30 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Work from home
Quick apply
5d

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Desk Based Account Manager

Eque2 -
Newcastle upon Tyne

Apply Now

Job details

Qualifications

CRM software
Outbound sales
Sage
Client engagement
Internal department liaison
Sales forecasting
Relationship management
Customer interaction
Account management
Time management

Full job description

About Eque2

Eque2 is a leading provider of industry-specific cloud software solutions for the construction, contracting and housebuilding sectors. With over 25 years of experience and more than 3,000 customers across the UK and Ireland, we support businesses of all sizes, from growing contractors to large enterprise organisations.

Our software solutions cover the full project lifecycle, including construction accounting, commercial management, estimating, maintenance and housebuilding systems. Our cloud-based solutions span construction accounting, job costing, contract management, estimating, maintenance/service management and construction-specific ERP, integrating seamlessly with platforms such as Sage 50, Sage 200, Sage Intacct and Xero. The portfolio consists of a diverse range of customers, with annual revenues between £1 million and £30 million.

As an employer, Eque2 is proud to foster a supportive, collaborative and forward-thinking culture. We value respect, creativity and personal development, offering opportunities to grow your skills while working on meaningful, industry-leading solutions. Recognised as a Great Place to Work for three consecutive years, we provide a flexible and inclusive environment where people are encouraged to thrive.

Role Overview

We are looking for a driven Desk Based Account Manager to manage and grow a portfolio of SMB customers. You will be responsible for building strong relationships, understanding your customers' businesses, retaining and expanding existing accounts, and identifying opportunities to introduce additional Eque2 solutions where they add value.

This role would suit someone who is ambitious, resilient, and motivated by achieving outstanding results, with a desire to exceed targets rather than simply meet them. You will be confident engaging with decision-makers, uncovering customer needs, and delivering a service that keeps customers engaged and successful.

Key responsibilities

Be able to work as a team and work towards a team and individual target.
Provide weekly forecasting and able to describe in detail sales opportunities in pipeline.
Be able to create opportunities from outbound calling.
Work with internal teams such as finance, support, professional services and customer care to answer customer queries quickly.
Develop relationships with key accounts and create close plans for longer term opportunities.
Ensure CRM is always kept up to date with customer contact details and interactions.
Follow up inbounds leads in a timely manner and look to maximise those opportunities.
Understand our competitors and how we compete in the market.
Maintain a good working knowledge of all Eque2 Evaluate and work with Product team to share any insights from customer feedback.
Share ideas with the marketing team regarding buying trends for future campaigns.

Required Experience & Skills

At least 5 years in an Account Management role.
Experience selling moving customers from on prem solutions to SasS cloud solutions.
Ability to deal with multiple opportunities at one time – circa 20 to 30.
Articulate and able to create and write good proposals.
Excellent time management and be able to handle multiple queries at once.

Advantageous

Understanding of the construction industry.
Understanding of financial / accounts packages – specifically Sage.
MEDDPIC sales framework.

Equal Opportunities Employer

At Eque2, we believe great people can come from all backgrounds and experiences. We are committed to creating a workplace where everyone feels welcome, supported, and able to be themselves. We encourage applications from all suitably qualified candidates and are proud to be an equal opportunities employer.

We'd love to hear from you

If you're passionate about building strong customer relationships, delivering great service, and making a real impact, we'd love to hear from you. Apply today and find out what a career at Eque2 could look like for you.

Apply Now

Refine Your Search

desk manager jobs in tow law, dur

Desk Based Account Manager

Service Desk Manager

IT Support Specialist

Depot Manager

Incident Manager

Support Services Administrator

Service Manager

IT Service Desk Manager

Automotive customer service manager

Hotel Reception Supervisor

Service Desk Team Leader

Zara Newcastle Customer Experience Manager Maternity Cover

Aftersales Coordinator

Receptionist

Regulatory Officer (Process Industry – Installations) - 34696

Customer Service Advisor

Senior Service Desk Consultant - 3rd Line

Collection and Delivery Driver - 3.5 Tonne

Shift Supervisor

Customer Success Manager

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