It support Work, Jobs in Tredegar (with Salaries)

IT Graduate - Support & Operations
ROCKWOOL Group —Bridgend
- Full-time
- Project management
- Communication skills
- Annual leave
- Sick pay
8d
IT Support Team Leader
Redkite Law —Cardiff
- £32,500 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
Quick apply
IT Support and Systems Assistant
Cerebra —Cardiff
- £24,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
- Annual leave
- Sick pay
Quick apply
7d
IT Support Team Leader
Redkite Solicitors —Cardiff
- £32,500 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
In-Service Support Co-Ordinator
General Dynamics Land Systems UK —Pentrebach
- £30,330 - £33,700 a year
- Full-time
- Oracle
- Customer service
- Analysis skills
Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
IT Customer Service Advisor
Catapwlt —Bridgend
- Up to £20,000 a year
- Customer service
- In-person
- Communication skills
- Referral programme
Quick apply
Technical Support Advisor
Which? —Cardiff
- £25,000 - £27,000 a year
- Hybrid work
- Customer service
- Computer skills
- Communication skills
1d
1st Line NOC Engineer, UK
IndigoTG —Magor
- Monday to Friday
- Remote
- Analysis skills
- Communication skills
- Time management
Service Desk Engineer
Integer IT & Telecom Services Ltd —Cardiff
- From £24,500 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Product Support Associate
Tes Global —Llantrisant
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
7d
Service Desk Technician
Exponential-e —Bridgend
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
6d
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
3d
1st Line NOC Engineer, UK
Indigo Telecom Group —Magor
- Monday to Friday
- Analysis skills
- Communication skills
- Time management
Senior Group IT Business Support Partner
Finsbury Food Group —Cardiff
- Full-time
- Azure
- AWS
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Assessment Support Coordinator
Sopra Steria —Newport
- £27,781 - £30,000 a year
- Hybrid work
- Organisational skills
- IT
- Annual leave
1d
Service Desk Manager
Technology Transformation Group —Cardiff
- £46,500 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Leadership
- Free parking
Quick apply
Specialist | ICT Technical Services – Infrastructure
Link Financial Outsourcing —Caerphilly
- £50,000 - £60,000 a year
- Full-time
- Azure
- SharePoint
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Technical Support Manager
DVS —Cardiff
- Management
- Customer service
- Organisational skills
Senior Infrastructure Engineer - User Experience & Support Services
Office for National Statistics —Newport
- £44,050 - £47,121 a year
- Full-time
- Customer service
- Presentation skills
- Continuous improvement
14d

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it support jobs near tredegar

IT Graduate - Support & Operations

ROCKWOOL Group -
Bridgend

Apply Now

Job details

Full-time
8 days ago

Benefits

Annual leave
Company pension
Sick pay

Qualifications

Project management
Communication skills

Full job description

Job Title: IT Graduate – Support & Operations

Location: This position will be based at our IT offices in Pencoed, South Wales.

Ready to help build a better future for generations to come?

In a fast‑moving world, we all share a responsibility to shape a better future. At ROCKWOOL, we’re committed to improving modern life through innovative, sustainable stone wool solutions. Join us and help build a world that works for generations to come.

Your Future Team:

Digital is ROCKWOOL Group’s IT organization that supplies global solutions and connectivity to around 12,000 ROCKWOOL employees in more than 40 countries. Digital is a global organization with around 250 employees of many nationalities.

What you will be doing:

Playing a key role in supporting the KCS initiative, including creating and maintaining high-quality knowledge articles with standardised templates for consistency and clarity
Creating, producing, and continuously improving training materials including instructional videos, tutorials, self-paced modules, and targeted content addressing emerging user needs
Developing high-quality knowledge articles, refining templates, validating existing content, and planning weekly drop-in sessions for newcomers to enhance user satisfaction and reduce support search time
Identifying system issues, knowledge gaps, and process improvements; implementing solutions such as correcting feedback workflows and enhancing article submission requirements
Providing frontline IT support to users during periods of absence or business need, including local hardware tasks such as device replacement and equipment distribution for new hires
Assisting with small IT projects within the Global Service Desk by updating trackers, maintaining notes, attending meetings, and learning to identify and escalate issues early
Participating in a structured PMO Buddy Programme paired with a Project Management Office member to learn project fundamentals including planning, delivery, timelines, risks, and cross-team communication
Gaining real-world experience in project management through gradual, hands-on exposure to complex initiatives from initiation through completion
Working alongside experienced service and project professionals while developing versatile skills across multiple operational and technical domains

What you bring:

Degree level qualification in a relevant subject
Passion and interest for IT and Project Management
Driven and proactive approach to learning
Strong communication skills both written and verbally
Capability to work both independently and collaboratively across cross-functional departments

What we offer:

Competitive Salary
30 days annual leave + Bank Holidays
Company Pension Scheme (Aviva)
Company Bonus Scheme
Westfield Health Cashback Scheme
Life Assurance 4x annual salary
Enhanced Sick Pay Scheme
Subsidised Electric vehicle charging facilities

Who we are

ROCKWOOL are a global leader in stone wool solutions, transforming volcanic rock into safe, sustainable products since 1937. With over 12,000 employees and 51 manufacturing sites in more than 40 countries, our mission is to harness the natural power of stone to enrich modern living.

Sustainability is at the heart of what we do. We actively support 11 United Nations Sustainable Development Goals and champion ocean health through partnerships with the One Ocean Foundation and the Denmark SailGP Team.

We are proud of our diverse and inclusive culture, representing 79 nationalities worldwide. At ROCKWOOL, everyone is valued and respected. Our culture – The ROCKWOOL Way – is built on ambition, responsibility, integrity and efficiency.

Interested?
Ready to make a real impact and help improve living conditions for millions worldwide? Click "Apply" above and join us in shaping a better, more sustainable future.

Interested?

Would you also be proud to enrich society like we do? Click on the apply button above to join us improving modern living conditions for millions of people worldwide.

Closing Date: 26th July 2026

Apply Now

Refine Your Search

it support jobs in tredegar

IT Graduate - Support & Operations

IT Support Team Leader

IT Support and Systems Assistant

IT Support Team Leader

In-Service Support Co-Ordinator

Technical Support Analyst

IT Customer Service Advisor

Technical Support Advisor

1st Line NOC Engineer, UK

Service Desk Engineer

Product Support Associate

Service Desk Technician

Service Desk Advisor (First Line Helpdesk)

1st Line NOC Engineer, UK

Senior Group IT Business Support Partner

Assessment Support Coordinator

Service Desk Manager

Specialist | ICT Technical Services – Infrastructure

Technical Support Manager

Senior Infrastructure Engineer - User Experience & Support Services

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