Customer insights analyst Work, Jobs in Trowbridge, Wil (with Salaries)

Commercial Insights Analyst
Longleat —Warminster
- £38,000 - £42,000 a year
- Monday to Friday
- Analysis skills
- Analytics
- Store discount
- Employee assistance programme
Demand Planner
Meiyume (UK) Ltd —Trowbridge
- Up to £37,784 a year
- Full-time
- English
- Analysis skills
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
Regulatory Analyst
Wessex Water —Bath
- Computer literacy
- Microsoft Office
- SharePoint
11d
Team Leader
ALS —Trowbridge
- £29,366 a year
- Full-time
- Laboratory experience
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
10d
Compliance Analyst
Good Energy —Chippenham
- £28,700 - £32,700 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
9d
Senior Risk Pricing Analyst
Somerset Bridge Group —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
- Annual leave
- Referral programme
Quick apply
Lead Service Desk Analyst
Rotork —Bath
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Quick apply
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- Windows
- Computer skills
- Communication skills
Quick apply
Service Oversight Analyst - 12mth FTC
M&G plc —Bath
- Full-time
- Annual leave
Senior Analyst - Data Enrichment
Somerset Bridge Group —Cribbs Causeway
- £68,000 - £75,000 a year
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Referral programme
Quick apply
SOC Analyst
CGI —Chippenham
- Full-time
- Analysis skills
- Communication skills
Quick apply
2d
Information Analyst - Nuclear
Assystem —Bristol
- Hybrid work
- Annual leave
- Flexible schedule
Business Analyst - Senior Consultant/Manager, Deloitte Digital
Deloitte —Bristol
- Hybrid work
- AI
- Leadership
Project Change Lead - Financial Crime Operations
Wealthtime —Bath
- Full-time
- Hybrid work
- Data analysis skills
Pricing Operations Coordinator Apprentice
Good Energy —Chippenham
- £19,000 - £24,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
1d
Digital Transformation Consultants
i3Works —Bristol
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Mentoring
- Annual leave
- Life insurance
Credit Risk Analyst
Ayvens —Bristol
- Full-time
- Computer literacy
- Communication skills
- Analytics
- Free parking
- Annual leave
Graduate Data Engineer & Analyst
Assystem —Bristol
- Hybrid work
- Engineering
- Travel
- Communication skills
Marketing Insights Analyst
Head Office —Bristol
- £28,000 a year
- Full-time
- Hybrid work
- Hospitality
- Bar
- Restaurant
Quick apply
2d
Senior Business Analyst & Business Analyst (Fixed Term)
University of Bath —Bath
- £38,784 - £56,535 a year
- Full-time
- CRM software
- University
- Mentoring
- Annual leave
- Employee discount
2d

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customer insights analyst jobs near trowbridge, wil

Commercial Insights Analyst

Longleat -
Warminster

Apply Now

Job details

Permanent
£38,000 - £42,000 a year

Benefits

Store discount
Company pension
Employee assistance programme
Employee discount

Qualifications

Business intelligence
Dashboard visualisation
Power BI data visualisation
Analysis skills
Management reporting
Audience segmentation
Analytics

Full job description

About the role:

Are you curious about what makes guests choose, visit, spend and return? We are looking for a Commercial Insights Analyst to help Longleat's Attractions ( Longleat, Cheddar Gorge and Shearwater) better understand guest behaviour, visitation patterns and spend, using data to support experience design, commercial optimisation and smarter operational decision-making.

This is a new and important role within our Commercial team, providing dedicated insight across admissions, ticketing, pricing, memberships, accommodation, retail, food and beverage, marketing and digital channels. You will help create one clear view of commercial performance and turn complex data into practical recommendations that improve both the guest experience and business performance.

As Commercial Insights Analyst, you will use data to tell the story behind how guests engage with Longleat. You will analyse ticketing, footfall, retail, food and beverage, digital and customer behaviour data to identify trends, opportunities and areas for improvement. You will build clear dashboards, reports and insight packs that help teams understand performance, track guest journeys, improve conversion and make better decisions around pricing, promotions, yield, product development and seasonal activity. Working closely with Commercial, Marketing, Operations and Finance colleagues you will support a fast-paced, guest-focused environment where insight directly shapes the visitor experience.

What you’ll be doing:

Analyse guest behaviour, visitation patterns, ticketing, footfall, spend, conversion and satisfaction data.
Build dashboards, reports and insight packs that provide a consistent view of commercial and operational performance.
Support pricing, promotions, yield management, memberships and product decisions through data-driven insight.
Identify trends and opportunities across admissions, accommodation, retail, food and beverage, marketing and digital channels.
Work with operational teams to improve efficiency, guest flow, dwell time and the overall visitor experience.
Provide insight to support new attraction launches, experience redesigns, seasonal events and commercial growth plans.
Support segmentation, forecasting, performance modelling and benchmarking activity.
Help improve data quality, reporting standards and the use of business intelligence tools across the business.

About you:

You will be analytical, commercially curious and confident turning data into clear stories that non-technical colleagues can use. You will enjoy working with different teams, asking good questions and using insight to improve both performance and the guest experience.

You may already have experience in leisure, hospitality, visitor attractions, retail, ecommerce or another multi-site consumer environment, but most importantly you will bring strong analytical ability, commercial awareness and a practical collaborative approach.

What we’re looking for:

Experience analysing commercial, customer, sales, pricing, marketing or operational performance data.
Strong Excel skills and experience using BI or dashboarding tools such as Power BI or Tableau.
Experience working with large or multi-source datasets, such as ticketing, EPOS, CRM, digital, web analytics or customer data.
Ability to communicate insight clearly to operational and commercial stakeholders.
Strong attention to detail and confidence challenging data inconsistencies.
Commercial curiosity, with the ability to spot trends, risks and opportunities.
SQL or more advanced data modelling experience would be an advantage.

Why join us?

This is an opportunity to shape how Longleat uses data to understand our guests, improve their experience and support future commercial growth. Your insight will help teams make better decisions, from day-to-day trading performance through to new experiences, seasonal events and long-term planning.

If you enjoy storytelling with data and want to see your analysis make a real difference in a unique guest-focused environment, we would love to hear from you.

Your contract:

You will be employed on a salaried contract working 37.5 hours per week over 5 days, predominantly Monday to Friday.

A little about us

At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat.

With a core business welcoming around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.

Why join the Longleat team?

In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break.

You will receive attractive benefits that include:

29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
Unlimited free entry to Longleat for our employees
Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
50% off Membership for Friends and Family
Discounts on food and beverages and retail merchandise
Discounts on VIP Experiences and Accommodation
Discretionary bonus scheme
Employee Assistance Programme
Employer contributory pension scheme
Life assurance scheme
Perks at work
Range of flexible working schemes

Apply Now

Refine Your Search

customer insights analyst jobs in trowbridge, wil

Commercial Insights Analyst

Demand Planner

Regulatory Analyst

Team Leader

Compliance Analyst

Senior Risk Pricing Analyst

Lead Service Desk Analyst

Support Analyst

Service Oversight Analyst - 12mth FTC

Senior Analyst - Data Enrichment

SOC Analyst

Information Analyst - Nuclear

Business Analyst - Senior Consultant/Manager, Deloitte Digital

Project Change Lead - Financial Crime Operations

Pricing Operations Coordinator Apprentice

Digital Transformation Consultants

Credit Risk Analyst

Graduate Data Engineer & Analyst

Marketing Insights Analyst

Senior Business Analyst & Business Analyst (Fixed Term)

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