Engagement manager Work, Jobs in Truro, Con (with Salaries)

Service Manager
Home not Hospital —Truro
- £40,000 a year
- Full-time
- Remote
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Referral programme
7d
Resident Liaison Officer
Cornwall Housing —Truro
- £31,808 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9h
Culture & Place Manager: Spotlight
Creative Kernow Ltd —Redruth
- From £28,000 a year
- Part-time
- Bachelor's degree
- Organisational skills
- In-person
Quick apply
Employer Engagement Administrator
University of Exeter —Penryn
- From £28,029 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- University
- Annual leave
8d
General Manager
Retirement Villages Group —Tregony
- Full-time
- Hospitality
- Continuous improvement
- Leadership
Quick apply
Marketing Manager - Maternity Cover
Classic Cottages —Hayle
- £38,000 - £40,000 a year
- Full-time
- Marketing
- Project management
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
Store Manager - Truro
H.Samuel —Truro
- Full-time
- Employee discount
RBC Brewin Dolphin - Wealth Manager (Wealth Planner / Financial Planner)
Royal Bank of Canada —Truro
- Full-time
- Customer service
- Communication skills
- Banking
7d
E-comms Manager
Eden Project —Tywardreath ED
- Up to £34,000 a year
- Weekend availability
- CRM software
- Marketing
- No degree
Quick apply
6d
Costa Store Manager
Scoffs —Truro
- Up to £32,760 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Facilities Manager
Corpor@te Facilities Services —St. Austell
- £35,000 - £40,000 a year
- Full-time
- Schematics
- English
- Supervising experience
- Free parking
Quick apply
Store Manager
Home Bargains —Hayle
- £46,891 a year
- Leadership
- Communication skills
- Store discount
- Annual leave
Quick apply
14d
Swim School Teacher
GLL —Truro
- £16.33 an hour
- Part-time
- School
- Teaching
Ecommerce Marketing Manager
Origin Coffee —Helston
- Project management
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Lead Clinical Facilitator
Cornwall Partnership NHS Foundation Trust —Pool
- £49,387 - £56,515 a year
- Full-time
- Classroom experience
- Teaching
5d
Aqua Instructor
GLL —Helston
- £26.35 an hour
- Part-time
- Customer service
- Communication skills
5d
Manager in Training
Redruth —Pool
- £13.08 an hour
- Weekend availability
- Customer service
- Organisational skills
- Paid training
- Annual leave
4d
Store Manager
MILLETS —Newquay
- Full-time
- Retail management
- Leadership
- Communication skills
- Employee discount
Quick apply
Senior Operations Host (Food, Beverage and Guest Services Shift Supervisor)
Newquay Zoo —Newquay
- £22,696.70 a year
- Part-time
- Serving
- Customer service
- Supervising experience
- Free parking
- Annual leave
Quick apply
Regional Design Manager
Tilbury Douglas —Newquay
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme

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Service Manager

Home not Hospital -
Truro

Apply Now

Job details

Full-time
£40,000 a year
7 days ago

Benefits

Annual leave
Company pension
Referral programme
Sick pay

Qualifications

Driving Licence
Organisational skills
Leadership
Communication skills

Full job description

Job Title: Service Manager

Location: Truro Area - TR1
Hours: Full-time, 40 hours per week (Monday–Friday, 09:00–17:30, with flexibility as required)
Contract: Permanent
Salary: £40,000 per annum
Referral Bonus: £250 Refer-a-Friend Scheme (T&Cs apply)

About the Role

We are recruiting a Service Manager to lead and develop a high-quality, person-centred support service for individuals with autism, learning disabilities, and mental health needs, including individuals who may present with complex or challenging behaviours.

This role will initially manage one service, taking full operational responsibility and working closely with a dedicated team of Support Workers. As the service and local area grow, the role will expand to include responsibility for additional services, offering an excellent opportunity for career progression within a growing organisation.

This is a hands-on leadership role, combining operational management, quality assurance, and direct team support to ensure outstanding outcomes for the individuals we support.

Key Responsibilities

Operational Management & Service Delivery

Take full responsibility for the day-to-day management of the service, ensuring safe, effective, and person-centred support.
Ensure care and support plans, risk assessments, and documentation are accurate, up to date, and outcome-focused.
Oversee rotas and staffing levels, providing contingency cover when required to maintain service continuity.
Conduct regular quality assurance checks, audits, and spot checks to maintain high standards of care.
Ensure compliance with CQC Fundamental Standards, legislation, and company policies at all times.

Leadership & Team Management

Provide direct line management, supervision, and appraisal to Support Workers.
Lead, motivate, and develop the team, acting as a positive role model and senior practitioner.
Support recruitment, induction, and ongoing training of staff.
Identify training and development needs and ensure staff are competent and confident in their roles.
Address performance, conduct, and capability matters promptly and professionally.

Safeguarding, Risk & Clinical Oversight

Act as the safeguarding lead for the service, ensuring concerns are managed in line with policy and local authority procedures.
Complete and review risk assessments and behaviour support plans.
Provide guidance and leadership in supporting individuals with complex needs and behaviours that challenge.
Oversee medication management processes, audits, and safe practice.

Partnership & Stakeholder Engagement

Build and maintain strong relationships with individuals we support, their families, and advocates.
Liaise effectively with external professionals including social workers, commissioners, GPs, and allied health professionals.
Act as the main point of contact for escalated concerns, incidents, or complaints, ensuring timely resolution and learning.

Administrative & Business Responsibilities

Maintain accurate and confidential records in line with GDPR requirements.
Monitor service performance and contribute to service improvement planning.
Support financial and resource management, including equipment, maintenance, and health & safety checks.

About You

You will be a confident, compassionate, and organised leader with experience supporting individuals with autism, learning disabilities, and/or mental health needs, including complex or challenging behaviours.

Essential:

Experience as a Service Manager, Deputy Manager, Supervisor, or Team Leader within health and social care
Experience supporting individuals with complex needs and behaviours that challenge
Strong leadership, communication, and organisational skills
Sound knowledge of CQC standards and safeguarding processes
Full UK driving licence and access to a vehicle

Desirable:

Experience setting up or developing services
Experience working in community or home-based support settings
Relevant health and social care qualification (or willingness to work towards)

What We Offer

Permanent, full-time contract
Competitive rate of pay
Clear career progression and development pathway
Ongoing training and professional development tailored to your individual development needs
Paid holiday
Pension enrolment
Standard sick pay
Free training and coaching
£250 Refer-a-Friend bonus

Why Join Us?

This is a unique opportunity to shape and grow a service from its early stages, make a real difference to people’s lives, and progress your career within a supportive and values-driven organisation.

#INDHP

Apply Now

Refine Your Search

engagement manager jobs in truro, con

Service Manager

Resident Liaison Officer

Culture & Place Manager: Spotlight

Employer Engagement Administrator

General Manager

Marketing Manager - Maternity Cover

Store Manager - Truro

RBC Brewin Dolphin - Wealth Manager (Wealth Planner / Financial Planner)

E-comms Manager

Costa Store Manager

Facilities Manager

Store Manager

Swim School Teacher

Ecommerce Marketing Manager

Lead Clinical Facilitator

Aqua Instructor

Manager in Training

Store Manager

Senior Operations Host (Food, Beverage and Guest Services Shift Supervisor)

Regional Design Manager

I want to receive the latest job alerts for engagement manager in truro, con

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