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Internal Sales / Counter Sales Assistant

RGB Building Supplies -
Redruth

Quick apply

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Sales experience within construction industry
Client engagement
Customer service
Computer literacy
Retail sales experience
Customer relationship management
Relationship management
Computer skills
Customer interaction
Sales and customer service experience

Full job description

Internal Sales / Counter Sales Assistant

Redruth

RGB Building Supplies
Full-Time | Permanent

Join RGB Building Supplies

RGB Building Supplies has been serving trade professionals, contractors, and homeowners across the South West since 1850. As part of the Independent Builders Merchants Group (IBMG), we combine local expertise with the strength and opportunities of a leading national merchant group.

We're looking for a motivated and customer-focused Internal Sales / Counter Sales Assistant to join our team in Redruth.

This is an excellent opportunity for someone with sales experience, strong product knowledge, and a passion for delivering outstanding customer service within a busy builders' merchant environment.

What You'll Be Doing

Serving trade and retail customers at the counter and over the phone

Proactively identifying sales opportunities and helping customers find the right products

Building and maintaining strong customer relationships

Preparing quotations and following up on sales enquiries

Processing customer orders accurately and efficiently

Providing product advice and recommending suitable solutions

Supporting stock control and general branch operations

Working closely with colleagues to maximise sales and customer satisfaction

Maintaining a safe, tidy, and professional branch environment

What We're Looking For

Previous experience within a builders' merchant, trade counter, or internal sales role preferred

Strong sales and customer service skills

Plumbing and heating product knowledge desirable

Excellent communication and relationship-building abilities

Confidence using computer systems (full training provided)

Positive, proactive, and team-focused attitude

Ability to work effectively in a fast-paced environment

Reliable, organised, and results-driven approach

Working Hours

Monday to Friday, 8:00am 5:00pm

What's In It For You?

Competitive salary plus bonus opportunities and overtime
Company pension scheme
Paid holiday entitlement
Staff discount
Training and development opportunities
Career progression within IBMG
Employee Assistance Programme
Perks Membership discounts across a wide range of retailers
Friendly and supportive team environment

Apply Today

If you're passionate about sales, customer service, and building long-term customer relationships, we'd love to hear from you.

Apply now and join RGB Building Supplies as an Internal Sales / Counter Sales Assistant in Redruth.

Work Location: In person

Quick apply

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