Collection agent Work, Jobs in Tullibody, Clk (with Salaries)

Collections Agent
Alex M Adamson LLP —Camelon
- £13.45 an hour
- Full-time
- Customer service
- Data entry
- Financial services
- Sick pay
Quick apply
5d
Mid Market Rental Officer- Allan Water House - 102352
Stirling Council —Stirling
- £38,823 - £42,276 a year
- Hybrid work
- Customer service
- Analysis skills
- Analytics
- Annual leave
- Work from home
1d

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Collections Agent

Alex M Adamson LLP -
Camelon

Quick apply

Job details

Permanent | Full-time
£13.45 an hour
5 days ago

Benefits

Additional leave
Company pension
Sick pay

Qualifications

Customer service call handling
Accounts payable
Client engagement
Customer service
Microsoft Office Suite
Outbound debtor call management
Arrears management
Data entry
Financial services
Customer interaction
Outbound calling

Full job description

Job Summary

Falkirk based Sheriff Officers require a collection and administration agent to work in our recoveries department handling a wide variety of client work. The position may require working shift patterns to assist with covering the hours of 8am to 8pm during the week.

Responsibilities and Duties

Carry out collections and debt recovery procedures in accordance with company policy and procedures, ensuring that satisfactory collections performance is achieved and losses are minimized. Proactively engage with overdue customers via telephone or correspondence to secure immediate payment. Negotiate arrangements and appropriate payment plans and authorise further recovery action where necessary.

You will be able to establish and maintain rapport with customers while working as an effective member of the team. Helping to foster a strong team and quality ethos and striving to ensure that the entire team achieves its service targets and objectives. The ability to compose concise/accurate letters and correspondence to customers while complying with relevant legislation. A willingness to work towards personal targets and role specific working practices.

Ensuring that the customer is at the forefront through the delivery of service excellence including; handling all telephone calls and written correspondence to required quality levels; exceeding customer expectations; and meeting all contractual and regulatory Service Level Agreements.

Qualifications and Skills

A working knowledge of Microsoft office software would be helpful along with effective call handling and the ability to work with a variety of database applications to obtain and update information. Previous experience of a similar position would be advantageous but is not essential as full training will be provided.

Benefits

We are a Living Wage company and operate a Group Pension scheme.

Job Types: Full-time, Permanent

Pay: £13.45 per hour

Benefits:

Additional leave
Company pension
Sick pay

Work Location: In person

Quick apply

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collection agent jobs in tullibody, clk

Collections Agent

Mid Market Rental Officer- Allan Water House - 102352

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