Resources advisor Work, Jobs in Turnhouse, Edh (with Salaries)

Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Communication skills
- Banking
9d
Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
Engagement Consultant (Scotland)
WSP —Edinburgh
- Part-time
- Hybrid work
- No degree
- Organisational skills
- Communication skills
- Flexitime
- Work from home
9d
Fraud Advisor
JPMorganChase —Edinburgh
- Full-time
- Analysis skills
- Communication skills
- Banking
- Flexible schedule
Click and Collect advisor
cinch —Livingston
- £28,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Time management
- Employee assistance programme
Quick apply
Senior Customer Service Advisor
Barclays —Edinburgh
- £27,700 a year
- Weekend availability
- Travel
- Banking
- Life insurance
8d
Client Care Advisor (Saturdays)
IVC —Dunfermline
- Up to £6,630 a year
- Part-time
- Front desk
- Communication skills
- Annual leave
HR Assistant
Renaissance Care - Archibald Hope House (Central Supprt Office) —Musselburgh
- £26,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Contracts
- Free parking
- Health & wellbeing programme
Quick apply
1d
Parts Advisor - Edinburgh
GRM Bodycraft Ltd —Edinburgh
- £28,000 - £38,000 a year
- Overtime
- Organisational skills
- In-person
- Mechanical knowledge
- Free parking
Quick apply
2d
Governance & Reporting Associate
JPMorganChase —Edinburgh
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Financial services
Store Manager - Edinburgh
Oak Furnitureland —Edinburgh
- £55,000 - £60,000 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Free parking
- Employee assistance programme
Head of Digital Communications
Crown Office and Procurator Fiscal Service —Edinburgh
- £62,111 - £77,439 a year
- Full-time
- Presentation skills
- Leadership
- Analytics
- Annual leave
- Employee assistance programme
Field Account Manager - Edinburgh
Just Eat Takeaway.com —Edinburgh
- Full-time
- Communication skills
- Flexitime
- Employee discount
Quick apply
Customer Excellence Specialist - 12 Month Secondment
Sky —Livingston
- Full-time
- Hybrid work
- Project management
- Training & development
- Communication skills
- Free parking
- Employee discount
2d
Sales Associate
Kate Spade —Edinburgh
- £26,325 - £28,000 a year
- Part-time
- Customer service
- English
- Employee discount
1d
Sales Advisor
The Dune Group —Edinburgh
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
5d
International Private Bank - Operations Projects Manager - Vice President
JPMorganChase —Edinburgh
- Full-time
- Analysis skills
- Agile
- Communication skills
1d
Asset & Wealth Management - Digital and Data Transformation - Product Manager - VP
JPMorganChase —Edinburgh
- Full-time
- Product management
- Communication skills
- Banking
Wealth Manager
JPMorganChase —Edinburgh
- Full-time
- Business development
10d
Lead Quality Advisor
Scottish Power —Edinburgh
- £55,200 - £69,000 a year
- No degree
- Quality control
- Training & development
- Annual leave
- Employee discount
1d

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Customer Service Advisor

JPMorganChase -
Edinburgh

Apply Now

Job details

Full-time
9 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer support
Customer interaction
Communication skills
Banking

Full job description

JOB DESCRIPTION

Are you passionate about helping customers? Do you want to be part of a team that has been recognized as the Best British Bank for 2023 and 2024, ranked number one for customer service? If so, we invite you to join one of the fastest-growing banks in the UK!

Why Chase?
At Chase, our customers rely on us for their financial needs. As a Customer Service Specialist, you'll be at the forefront of providing exceptional experiences, assisting customers with their more complex needs. We empower our specialists to resolve customer issues efficiently and accurately, ensuring memorable quality service. You'll engage with customers primarily through calls, helping those with greater financial needs or managing more challenging personal situations. As a new bank in the UK market, we're constantly seeking innovative ideas to enhance our service and colleague experience, and you'll play a key role in our evolution.

Job responsibilities

Deliver Excellence: Provide friendly, caring, and efficient service to our valued customers.
Problem Solver: Resolve customer issues at the first point of contact, ensuring their needs are met with satisfaction.
Team Collaborator: Work alongside teammates to elevate customer service and refine our processes.
Digital Guide: Educate and assist customers with our digital app, as well as new product and service launches.
Escalation Expert: Act as an escalation point for customers who need our help in more challenging moments.

Required qualifications, capabilities, and skills

Customer service experience in financial services, banking or a contact centre environment.
Customer-Centric: A genuine passion for helping customers.
Experience: Proven experience in a fast-paced customer experience environment.
Communication: Strong verbal and written communication skills, be an active listener.
Solution-Oriented: Ability to understand customer needs and find effective solutions.
Growth Mindset: A passion for learning and personal development.
Team Player: Ability to work collaboratively and advocate for customer service and the brand.

What We Offer:

Working Hours: 35 hours per week over 4 or 5 days, with a blend of office and home working after probation.
Shifts: A range of shift patterns between 8 am and 9 pm, available 365 days a year.

Join Chase and be part of a team that is redefining the banking experience in the UK. Apply today and help us create unforgettable experiences for our customers!

#ICBCareer

#ChaseUKCustomerServices

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Apply Now

Refine Your Search

resources advisor jobs in turnhouse, edh

Customer Service Advisor

Customer Service Brokerage Support

Engagement Consultant (Scotland)

Fraud Advisor

Click and Collect advisor

Senior Customer Service Advisor

Client Care Advisor (Saturdays)

HR Assistant

Parts Advisor - Edinburgh

Governance & Reporting Associate

Store Manager - Edinburgh

Head of Digital Communications

Field Account Manager - Edinburgh

Customer Excellence Specialist - 12 Month Secondment

Sales Associate

Sales Advisor

International Private Bank - Operations Projects Manager - Vice President

Asset & Wealth Management - Digital and Data Transformation - Product Manager - VP

Wealth Manager

Lead Quality Advisor

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