Lifestyles manager Work, Jobs in Uk Remote (with Salaries)

Quality Assesor
Capita —Remote
- Full-time
- Remote
- Organisational skills
- Communication skills
- Employee discount
7d
Train Service Controllers
Northern Trains —Manchester
- £63,574 a year
- Mentoring
- Communication skills
- Employee assistance programme
- Employee discount
5d
NHS 111 Health Advisor
Practice Plus Group IUC —Uxbridge
- £12.71 - £16.27 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
HR Customer Administrator
DHL Supply Chain —Milton Keynes
- Hybrid work
- Oracle
- Microsoft Office
- Continuous improvement
7d
People Administrator
Nuffield Health —Epsom
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Data entry
- Gym membership
1d
Counter Fraud and Investigations Manager
Anglian Water Services Ltd —Huntingdon
- £80,000 a year
- Full-time
- Annual leave
- Employee assistance programme
1d
Retirement Village Manager
Extra Care —Gloucester
- £61,435 a year
- Full-time
- Customer service
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
11d
Partnerships Manager (Lifestyle)
Revolut —Remote
- £16,500 a month
- Remote
- English
- Business development
- Communication skills
Part-Time Office & Operations Manager
Scen Agency —London
- From £22,000 a year
- Part-time
- Hybrid work
- Google Suite
- Microsoft Office
- Human resources
- Annual leave
- Work from home
Quick apply
8d
Health Improvement Specialist
HALTON BOROUGH COUNCIL —Halton
- £35,412 - £38,220 a year
- Free parking
- Employee assistance programme
4d
Programme Assistant – Communications and Engagement
University of Edinburgh —Edinburgh
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- University
- Annual leave
- Employee discount
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Lutterworth
- £85,000 - £95,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Corporate Services Programme Manager
South Wales Police —Bridgend
- £47,869 - £53,108 a year
- Temporary
- Management
- Project management
- Organisational skills
2d
Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Maths
- Annual leave
Financial Manager
Utopia —Remote
- Remote
- English
- Analysis skills
Workplace & Office Manager
Allica Bank —London
- Full-time
- Hybrid work
- Microsoft Office
- First Aid Certification
- Continuous improvement
Accommodation Services Manager
University of Sunderland —Sunderland
- £46,756 - £58,228 a year
- Full-time
- Management
- University
- Continuous improvement
- Annual leave
7d
First Line Manager
DHL Supply Chain —London
- Computer literacy
- Team management
- Computer skills
Assistant Team Manager
Walsall Council —Walsall
- £51,356 - £54,495 a year
- Full-time
- Hybrid work
- English
- Team management
- Annual leave
- Flexitime
7d

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Quality Assesor

Capita -
Remote

Apply Now

Job details

Full-time
7 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount

Qualifications

Quality assurance
Organisational skills
Communication skills
Internal quality assurance

Full job description

Help drive quality and service excellence across essential public sector services

Capita is looking for Quality Assessors to join a growing operation supporting the delivery of high-profile public sector services.
This is an excellent opportunity for individuals with a background in quality assurance, customer service or contact centre operations who are passionate about maintaining high standards and improving customer outcomes. Working as part of the Quality team, you'll play a vital role in assessing customer interactions, identifying trends and providing valuable insight that supports operational performance, compliance and continuous improvement.

You'll work closely with operational leaders, trainers and quality colleagues to ensure customer interactions consistently meet agreed standards while helping to create a culture of quality and customer excellence.

Job title:

Quality Assesor

Job Description:

What you'll be doing

Conduct quality assessments across customer interactions, including calls and other customer contact channels.
Evaluate interactions against agreed quality frameworks, compliance requirements and customer service standards.
Produce accurate assessment records and quality reports.
Identify performance trends, risks and areas for improvement.
Work closely with Team Leaders, Trainers and Operational Managers to support quality improvement initiatives.
Provide clear, evidence-based feedback to support coaching and development activities.
Support calibration activities to promote consistency and fairness in quality assessments.
Contribute to service improvement programmes through insight, reporting and quality analysis.
Ensure quality records and assessment evidence remain accurate and audit-ready.

What we're looking for

Essential

Previous experience in a Quality Assurance, Quality Analyst, Quality Assessor or similar role within a contact centre, customer service or operational environment.
Experience assessing customer interactions against quality standards.
Strong attention to detail and commitment to accuracy.
Ability to identify trends and provide meaningful feedback to operational teams.
Good written and verbal communication skills.
Strong organisational skills and the ability to manage competing priorities.
Confidence working with performance data, reporting and quality metrics.
Ability to work independently in a fast-paced operational environment.

Desirable

Experience within contact centre, outsourced service or public sector environments.
Knowledge of compliance, regulatory or customer service quality frameworks.
Experience supporting quality improvement and coaching initiatives.
Understanding of customer experience and performance management principles.

About Capita

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita’s 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology.

We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly.

A publicly listed business with adjusted revenue of £2.6bn, Capita’s areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We’re embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders

What’s in it for you?

23 days’ holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [email protected] or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [email protected]

Location:

Home-Based - GBR

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Apply Now

Refine Your Search

lifestyles manager jobs in uk remote

Quality Assesor

Train Service Controllers

NHS 111 Health Advisor

Airport Station Manager

HR Customer Administrator

People Administrator

Counter Fraud and Investigations Manager

Retirement Village Manager

Partnerships Manager (Lifestyle)

Part-Time Office & Operations Manager

Health Improvement Specialist

Programme Assistant – Communications and Engagement

Manager Service Delivery & Transport

Corporate Services Programme Manager

Customer Success Manager

Financial Manager

Workplace & Office Manager

Accommodation Services Manager

First Line Manager

Assistant Team Manager

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