Senior spa therapist Work, Jobs in Ulverston, Eng (with Salaries)

Senior Spa Receptionist
The Swan Hotel & Spa —Ulverston
- Up to £15 an hour
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
12d

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Senior Spa Receptionist

The Swan Hotel & Spa -
Ulverston

Quick apply

Job details

Permanent | Full-time
Up to £15 an hour
12 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Upselling
Supervising experience
Phone etiquette
Leadership
Communication skills

Full job description

Overview
We are seeking an experienced and personable Senior Spa Receptionist to join our luxury spa team. The ideal candidate will serve as the first point of contact for clients, providing exceptional customer service and ensuring smooth daily operations. This role requires strong communication skills, a professional demeanor, and the ability to manage multiple responsibilities efficiently. The Senior Spa Receptionist will also oversee basic merchandising tasks and assist with the daily operation of The Holte Spa

Responsibilities

Greet clients warmly and professionally, creating a welcoming atmosphere
Manage appointment scheduling and confirmations using POS systems
Handle cashiering duties, including cash handling.
Provide exceptional customer service by addressing client inquiries and concerns via phone and in person
Upsell spa services, retail products, and memberships to maximize client engagement
Supervise front desk operations, including supervising other reception and Spa Therapists team when necessary
Maintain cleanliness and organization of the reception area,thermal area and spa garden including merchandising and replenishing retail products
Assist with retail sales, ensuring proper display of products and inventory management
Ensure adherence to phone etiquette standards and professional communication at all times

Qualifications

Proven experience in customer service roles, preferably within a spa or hospitality environment.
Strong communication skills, both verbal and written
Experience with POS systems, cashiering and upselling
Supervising experience is preferred, demonstrating leadership capabilities
Excellent phone etiquette and interpersonal skills to handle diverse client interactions effectively
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
Professional appearance and demeanor aligned with the Holte Spa brand standards

Join our team as a Senior Spa Receptionist to deliver outstanding service while supporting our commitment to client satisfaction. We value positivity,proactivity and professionalism

Job Types: Full-time, Permanent

Pay: Up to £15.00 per hour

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

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Senior Spa Receptionist

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