Are you highly organised, detail-oriented, and passionate about delivering excellent service to residents? We’re looking for a proactive and driven Void Coordinator to join our Housing Repairs team, playing a crucial role in managing and tracking all Council void property inspections and repairs.
This is a fantastic opportunity to contribute to the efficient turnaround of vacant properties and help ensure new tenants can move into high-quality homes as quickly as possible. Working closely with the Voids Team Leader and Clerk of Works, you’ll be at the heart of coordinating repair schedules, contractor activity, and post-inspection processes—helping to put our residents first.
What You’ll Be Doing:
Coordinating inspections, repairs, and scheduling for void Council properties.
Liaising with contractors and internal teams to ensure timely delivery of works.
Tracking repair progress, producing weekly reports, and analysing performance data.
Verifying contractor invoices against work orders and monitoring costs.
Attending weekly meetings with contractors and managing ongoing updates.
Facilitating property viewings, handling gas/electric meter issues, and applying for parking permits.
Managing site logistics for evictions, decants, and complex works.
Supporting service improvements and financial reporting through accurate data collection.
What We’re Looking For:
Strong organisational and multitasking skills.
Excellent communication and relationship-building abilities.
Experience coordinating contractor work or housing repair services is desirable.
Confidence in using IT systems to track, report, and manage repairs.
Ability to challenge discrepancies in invoices and support cost-effective service delivery.
A collaborative team player with a proactive mindset.
What You’ll Gain:
The chance to make a real impact in our community by supporting high-quality housing services.
Cross-team collaboration and experience in housing, finance, procurement, and customer care.
Opportunities for professional growth and development.
A supportive work environment where your ideas and improvements are valued.
If you’re ready to take ownership of a critical function and work with a dedicated team focused on quality and results, we want to hear from you.
Apply now and help us deliver excellent housing services that truly make a difference.
We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.
Here’s a comprehensive overview of the fantastic benefits we provide:
- Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
- 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
- Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
- Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
- Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
- Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
- Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
- Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
- Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
- Travel Support – Make your daily commute easier with our season ticket loans and free car parking.
- Trade Union Membership – The Council recognises UNISON, Unite, AEP and GMB and supports employees’ freedom of choice in relation to trade union membership.
Equity, Diversity and Inclusion Statement
At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly.
The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.
Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.
Recruitment Information
Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a ‘per application’ basis.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.
Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre-employment screening:
Please note: Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.
