Machine learning engineer Work, Jobs in Wales (with Salaries)

Service Designer
Scrumconnect Consulting —Bridgend
- £65,000 - £75,000 a year
- Bachelor's degree
- Agile
- AI
Frontend Engineer
LDMS —Cardiff
- Up to £50,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Applied AI Engineer
Cardiff Metropolitan University —Cardiff
- £39,906 - £44,746 a year
- Full-time
- Machine learning
- APIs
- AI
- Annual leave
8d
Lead Engineer
Scrumconnect Consulting —Swansea
- £70,000 - £75,000 a year
- Hybrid work
- Java
- AWS
- Agile
- Annual leave
Data Engineer (SC Cleared)
Scrumconnect Consulting —Bridgend
- £65,000 - £70,000 a year
- Hybrid work
- Data analysis skills
- SQL
- AWS
Test Lead
Scrumconnect Consulting —Swansea
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- Java
- AWS
- Annual leave
Software Engineer
Driver and Vehicle Licensing Agency —Swansea
- £39,163 a year
- Part-time
- Hybrid work
- Azure
- System design
- Java
- Free parking
- Annual leave
10d
Voice Actor - Freelance AI Trainer Project
Meridial —Cardiff
- £6 - £65 an hour
- Remote
- AI
- Communication skills
- Annual leave
Server Administrator (Systems Administrator / IT Infrastructure Engineer)
GUIGC Systems & Software Ltd. —Deeside
- £40,000 - £58,000 a month
- 8 hour shift
- Hybrid work
- Azure
- Windows
- AWS
Quick apply
4d
Digital Twin & AI adoption Engineer (KTP Associate) (111768-0207)
University of Warwick —Welshpool
- £35,608 - £46,049 a year
- University
13d
Data Scientist
Viridien —Llandudno
- Full-time
- Hybrid work
- Master's degree
- Machine learning
- Python
- Annual leave
Third Line Engineer
DAS UK Group —Bedwas
- Hybrid work
- Azure
- DevOps
- AWS
- Annual leave
- Employee discount
Trainer
Embryonics Training Services Ltd —Wales
- £200 - £500 a day
- Presentation skills
- First Aid Certification
- Organisational skills
Quick apply
3d
Embedded Systems Engineer - AI innovation
Safran —Cwmbran
- Full-time
- Remote
- Engineering
- C++
- Continuous improvement
- Employee assistance programme
Trainee Accountant (AAT Apprenticeship)
The Hospitality Accountants —Criccieth
- £22,000 - £26,500 a year
- Full-time
- Hybrid work
- Accounting
- AI
- Communication skills
- Free parking
- Work from home
Quick apply
3d
Middle-weight Digital & AI Designer
Control Risks —Aberystwyth
- Remote
- Microsoft Powerpoint
- AI
Quick apply
7d
Associate, Analyst NAA Operations CoE, Audit and Assurance - Permanent/ 12 Month FTC/ Secondment
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Product Engineer
The AA —Cardiff
- Full-time
- Hybrid work
- SQL
- AWS
- JavaScript
- Annual leave
- Employee assistance programme
5d
Java Developer
Scrumconnect Consulting —Swansea
- £70,000 a year
- Hybrid work
- Azure
- Java
- AWS
Solution Architect
Scrumconnect Consulting —Swansea
- £80,000 a year
- Hybrid work
- Java
- AWS
- APIs
- Annual leave

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Service Designer

Scrumconnect Consulting
Bridgend

Apply Now

Job details

Permanent
£65,000 - £75,000 a year

Qualifications

Jira
CSS
Axure
Procurement
Trello
Bachelor's degree
Confluence
Adobe XD
Usability
UX
WCAG
Agile
Sketch
User research
AI
Figma
InVision
HTML

Full job description

Job Information

Date Opened

18/05/2026

Job Type

Permanent

Industry

Government & Public Sector

Work Experience

5+ years

Salary

65k -75k per annum

City

Newcastle

Province

Bridgend

Country

United Kingdom

Postal Code

CF31

Job Description

About Scrumconnect

At Scrumconnect, we are a people-first digital consultancy partnering with government and private sector clients to design and deliver user-centred digital services that make a real difference. Our multidisciplinary teams collaborate to solve complex challenges, create inclusive digital experiences, and improve public services for everyone. We value curiosity, creativity, and collaboration, and we are passionate about building solutions that matter.

About the Role

We are seeking an experienced Service Designer to create user-centred services that deliver meaningful, efficient, and accessible experiences across both digital and physical touchpoints. This role involves working closely with multidisciplinary teams to design and refine services that meet user needs and organisational goals.

The ideal candidate will have significant experience designing services within the UK public sector, with a strong understanding of GDS principles, GOV.UK Service Standard, and government service delivery frameworks.

Key Responsibilities

Design holistic, user-centred experiences across products, systems, services, applications, devices, and employee journeys.
Conduct user research to understand behaviours, needs, and pain points, translating insights into actionable design solutions.
Develop service design concepts, service blueprints, journey maps, prototypes, and wireframes to enhance usability and user satisfaction.
Iterate and refine designs based on user feedback, usability testing, and evaluation findings.
Collaborate with multidisciplinary teams including User Researchers, Interaction Designers, Content Designers, Business Analysts, Developers, and Delivery Managers.
Communicate and advocate design decisions to stakeholders at all levels.
Explore alternative design solutions and assess trade-offs to support strategic decisions.
Apply established design methods, tools, and frameworks to deliver effective user-centred services.
Support service assessment activities and ensure alignment with the GOV.UK Service Standard.
Contribute to broader UX and service design initiatives across the organisation.

Technical Skills & Expertise

Essential

Strong proficiency in service design, user-centred design principles, human-computer interaction, and usability engineering.
Proven experience as a User-Centred Service Designer (rather than an ITIL Service Designer).
Strong grounding in GDS-style design, including:
- User needs analysis
- Service journeys and service mapping
- Accessibility and inclusive design
- Research-led design approaches
Experience working with the GOV.UK Service Standard and participating in service assessments.
Experience delivering services within government or public sector environments.
Strong understanding of:
- GDS frameworks and standards
- Government service lifecycle phases (Discovery, Alpha, Beta, Live)
- Governance and assurance processes
Ability to navigate public sector constraints and delivery challenges with minimal support.
Experience with design and prototyping tools such as Figma, Sketch, Adobe XD, Axure, InVision, Framer, or similar.
Strong understanding of accessibility standards including WCAG 2.1.
Familiarity with usability testing, A/B testing, and user research methodologies.

Desirable

Basic understanding of front-end technologies (HTML/CSS).
Experience creating service blueprints and operating models.
Experience working within Agile multidisciplinary delivery teams.
Knowledge of public sector procurement and digital transformation programmes.

Requirements

Minimum 6 years of experience in Service Design, UX Design, or related disciplines (SFIA Level 4/5 capability preferred).
Demonstrable experience delivering user-centred services within UK Government, public sector, or regulated environments.
Strong portfolio showcasing service design artefacts including:
- Service blueprints
- User journeys
- Ecosystem maps
- Process maps
- Prototypes and wireframes
Excellent communication, stakeholder management, facilitation, and collaboration skills.
Experience engaging with senior stakeholders and navigating complex organisational environments.
Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field (or equivalent practical experience).
Ability to work independently and within multidisciplinary teams.

Desirable Skills

Experience with design systems, style guides, and visual design tools.
Knowledge of emerging technologies such as AI, AR/VR, and voice interfaces.
SFIA, Service Design, UX, or Human-Centred Design certifications.
Participation in design thinking workshops, communities of practice, or professional design networks.
Familiarity with Jira, Confluence, Trello, or Asana.
Experience supporting or leading government service assessments.

Diversity & Inclusion at Scrumconnect

At Scrumconnect, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We actively encourage applications from individuals of all backgrounds, abilities, and experiences.

We are proud to be a Disability Confident Employer and ensure our recruitment process and workplace are accessible and inclusive for all.

Apply Now

Refine Your Search

machine learning engineer jobs in wales

Service Designer

Frontend Engineer

Applied AI Engineer

Lead Engineer

Data Engineer (SC Cleared)

Test Lead

Software Engineer

Voice Actor - Freelance AI Trainer Project

Server Administrator (Systems Administrator / IT Infrastructure Engineer)

Digital Twin & AI adoption Engineer (KTP Associate) (111768-0207)

Data Scientist

Third Line Engineer

Trainer

Embedded Systems Engineer - AI innovation

Trainee Accountant (AAT Apprenticeship)

Middle-weight Digital & AI Designer

Associate, Analyst NAA Operations CoE, Audit and Assurance - Permanent/ 12 Month FTC/ Secondment

Product Engineer

Java Developer

Solution Architect

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