Retail experience manager Work, Jobs in Wallington, Gtl (with Salaries)

Deputy Manager
Iceland —Croydon
- £34,188 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Retail Store Manager
bp Retail —Croydon
- £38,298 a year
- Full-time
- Café
- Annual leave
- Employee assistance programme
Market Street Manager
Morrisons —Croydon
- Cooking
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
Assistant Manager
Hollywoodbowlgroup —Surbiton
- Up to £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Retail Customer Experience Manager
CuddleThreadz Retail Ltd —London
- £60,000 a year
- Bachelor's degree
- In-person
- Business
- Gym membership
Quick apply
11d
Barista
Starbucks —Croydon
- Weekend availability
- Store discount
- Employee assistance programme
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Customer Experience Manager
Sainsbury's —Epsom
- £32,700 a year
- Management
- Leadership
- Employee discount
8d
Customer and Trading Manager - Nightshift
Sainsbury's —Croydon
- From £34,450 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Customer and Trading Manager - Online
Sainsbury's —London
- From £34,450 a year
- Management
- Customer service
- Leadership
- Employee discount
Sales Assistant - Flexible hours
City Plumbing —Croydon
- £12.71 - £13.93 an hour
- Part-time
- Annual leave
- Employee assistance programme
Store Manager
SeeWoo Sutton Ltd —Sutton
- £40,000 - £55,000 a year
- Full-time
- Hospitality
- Management
- In-person
- Annual leave
- Employee discount
Quick apply
8d
Counter Manager - Croydon
Benefit Cosmetics UK —Croydon
- Part-time
- Hospitality
- Management
- Customer service
- Annual leave
- Referral programme
PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
Deputy Store Manager
Starbucks —Cheam
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
14d
ZONAL OPERATIONS MANAGER
Merlin Entertainments —Chessington
- Full-time
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
6d
Retail Experience Manager
TOTEME —London
- Full-time
- Hospitality
- Merchandising
- English
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Argos Shift Manager
Sainsbury's —Croydon
- From £31,150 a year
- Sales
- Customer service
- Driving
- Employee discount
8d

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Deputy Manager

Iceland -
Croydon

Apply Now

Job details

Full-time
£34,188 a year

Benefits

Employee discount
Referral programme

Qualifications

Team management
Retail management
Leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

Apply Now

Refine Your Search

retail experience manager jobs in wallington, gtl

Deputy Manager

Retail Store Manager

Market Street Manager

Assistant Manager

Retail Customer Experience Manager

Barista

Head Of Customer Experience

Customer Experience Manager

Customer and Trading Manager - Nightshift

Customer and Trading Manager - Online

Sales Assistant - Flexible hours

Store Manager

Counter Manager - Croydon

PMO Manager

Deputy Store Manager

Customer Operations Manager

ZONAL OPERATIONS MANAGER

Retail Experience Manager

General Manager - Samsung Experience Store

Argos Shift Manager

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