Senior technical support Work, Jobs in Waltham Cross, Ess (with Salaries)

Atlassian Jira & Confluence Administrator / Technical Lead
in-tech group Ltd —Stevenage
- Full-time
- Analysis skills
- APIs
- In-person
Quick apply
11d
Technical Support Manager – Anaerobic Digestion & Biogas
We Are Orchard —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Sales
- Project management
- Work from home
- Sick pay
Quick apply
Senior IT Technical Support Analyst - fixed term contract
North Hertfordshire District Council —Letchworth
- £39,522 - £45,553 a year
- Hybrid work
- Customer service
- Flexible schedule
5d
Senior AV and IT Support Officer
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Agile
- IT
- Annual leave
- Employee assistance programme
12d
Technical Manager
Galeta —Hayes
- £60,000 - £70,000 a year
- Full-time
- Customer service
- Bakery
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
11d
Operations Manager
THE WIGGETT GROUP —Brentwood
- From £70,000 a year
- Full-time
- Management
- Maintenance
- Team management
Quick apply
7d
Senior Technical Manager
OCS Group —Isleworth
- Microsoft Powerpoint
- Engineering
- Communication skills
Quick apply
Senior Technical Programme Manager (Senior TPM)
Reward Gateway —London
- £120,000 - £140,000 a year
- Full-time
- Hybrid work
- PMP
- AWS
- APIs
Quick apply
10d
Technical Provisioning & Support Specialist
Danescroft Solutions —London
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
6d
Senior Technical Support Manager
ComplyAdvantage —London
- Hybrid work
- No experience needed
- English
- In-person
- Annual leave
- Life insurance
Quick apply
Band 3 Nuclear Protective Security Inspector
Office for Nuclear Regulation —London
- £71,196 - £81,794 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Bachelor's degree
- Relocation assistance
- Annual leave
11d
Client Manager (Technical)
RDA —Chelmsford
- £40,000 - £70,000 a year
- Full-time
- Customer service
- Analysis skills
- Presentation skills
- Free parking
- Relocation assistance
Quick apply
Salesforce Senior Technical Lead
NSPCC —London
- £53,623 - £62,629 a year
- Call to connect
- Hybrid work
- Salesforce
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
4d
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement
Senior Policy Lead
Elexon —London
- Up to £50,800 a year
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
Technical Support Engineer II, Triage & Discovery
Alloy —London
- SQL
- JavaScript
- Travel
Support engineer
WRITER —London
- £112,000 - £167,000 a year
- Full-time
- Hybrid work
- AWS
- APIs
- Communication skills
- Annual leave
14d
Technical Risk Adviser
MI6 - Secret Intelligence Service —London
- £75,882 - £94,754 a year
- Part-time
- Presentation skills
- Annual leave
Senior LMS Analyst
Metropolitan Police —Sidcup
- £60,400 - £65,886 a year
- Full-time
- Management
- English
- Supervising experience
11d
Contracts Manager
Leigh DB (JMD) Ltd —Epping
- From £45,000 a year
- Full-time
- Project management
- Travel
- Contracts
Quick apply
7d

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Atlassian Jira & Confluence Administrator / Technical Lead

in-tech group Ltd
Stevenage

Quick apply

Job details

Full-time
11 days ago

Qualifications

Jira
Kanban
Analysis skills
Confluence
ITIL
REST
APIs
Communication skills

Full job description

About the Job

As a specialist in electronics and software for the past 20 years, in-tech is a dynamic, fast-growing engineering company headquartered in Munich, Germany employing around 2350 employees globally across 20 project locations in 8 countries.

in-tech develops innovative engineering solutions for the automotive, rail, aerospace, defence, and industrial sectors.

We are committed to a flexible, modern work culture and work-life balance. Our colour orange stands for liveliness, warmth, and dynamism. We value a strong team spirit, fresh ideas and a positive work culture. We call it the “Orange Spirit”!

Since 2024, in-tech became a subsidiary of Infosys Ltd. This strategic partnership enables us to offer our customers even more comprehensive development and digitalisation services and a greater offshore capability.

We are looking for a Senior Jira & Confluence Consultant will administer, configure, and optimise Jira Software, Jira Service Management, and Confluence for a high-security UK customer in Stevenage, including workflows, automation, permissions, Confluence spaces, and L2/L3 support. The role requires 5–12+ years of enterprise Atlassian experience, strong JQL/automation and REST API skills, and UK nationality with eligibility for SC security clearance, plus leadership of Cloud/Data Centre migrations and stakeholder-facing governance. If you’re passionate about joining a growing and dynamic team with a company with a positive culture and team spirit, we’d love to connect with you!

Responsibilities

Administer and optimise Jira Software, Jira Service Management, and Confluence (Cloud/Data Center).
Configure Jira/JSM projects (workflows, schemes, screens, fields, permissions, notifications, security).
Design and manage Confluence spaces, templates, knowledge bases, and content governance.
Manage user and access provisioning, including groups, roles, and SSO/identity integrations.
Set up Scrum/Kanban boards, dashboards, filters, reports, and Advanced Roadmaps for Agile teams.
Provide L2/L3 support and resolve complex workflow, permission, JQL, integration, and performance issues.
Monitor platform health, capacity, logs, backups, restore tests, and routine maintenance within SLAs.
Plan and execute Atlassian migrations and consolidations using JCMA and CCMA.
Implement Jira Automation and build dashboards/reports to improve processes and data quality.
Collaborate with stakeholders and contribute to Atlassian standards, guidelines, and governance.

Requirements

5–12+ years Atlassian admin/consulting experience in enterprise environments.
Strong Jira Software and Confluence administration, including space and permission management.
Good understanding of Atlassian Cloud and Data Center architectures and constraints.
Expert in Jira workflows, schemes, permissions, screens, custom fields, JQL, filters, and dashboards.
Hands-on experience with Jira Automation (Cloud rules, ScriptRunner or similar).
Proven use of JCMA and CCMA for migration planning and execution.
Experience with Atlassian REST APIs for integration, automation, and data extraction.
Strong analytical and troubleshooting skills for complex configuration and integration issues.
Excellent communication and stakeholder management skills.
UK National eligible for SC clearance (held or attainable); Atlassian certifications, ITIL/JSM, and secure environment experience preferred.

Important Note:- Candidate must be a UK National due to the nature of the customer environment and associated security requirements.

Candidates who have previously held Security Check (SC) Clearance, or Candidates who are eligible to obtain SC Clearance, will be strongly preferred.

Apply with us

If you have experience and team spirit and are looking for a great place to work, then start your job with us.

As part of our dedication to the diversity of our workforce, in-tech is committed to equal employment opportunity without regard for age, race, colour, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

Application question(s):

What is your Notice Period?
Do you hold British Passport? (Only UK citizens)
Did you held a Security check clearance before or can you obtain one now?
Are you fine working five days from office?
Are you open to commute to office in Stevenage?

Work Location: In person

Quick apply

Refine Your Search

senior technical support jobs in waltham cross, ess

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I want to receive the latest job alerts for senior technical support in waltham cross, ess

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