Help desk analyst Work, Jobs in Warrington, Chs (with Salaries)

IT Support Analyst
Leetwolf Digital Technology and Commerce —Manchester
- £2,400 - £2,900 a month
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
6d
Service Desk 1st Line IT Analyst
Amey Ltd —Liverpool
- Full-time
- Hybrid work
- Continuous improvement
- Employee discount
Quick apply
3d
Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Service Desk Analyst
NHS Midlands and Lancashire Commissioning Support Unit —Chester
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
9d
Desktop Support Engineer
Together —Cheadle
- Full-time
- Mentoring
Quick apply
4d
SIAM Service Request Analyst
Capgemini Sogeti —Manchester
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
SIAM Service Request Analyst
Capgemini —Manchester
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Service Centre Team Manager
EXL Service —Manchester
- Full-time
- Supervising experience
- Continuous improvement
- Organisational skills
- Employee stock purchase plan
Senior Data Engineer
Menzies LLP —Manchester
- Full-time
- Hybrid work
- Computer Science
- No degree
- Travel
8d

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Service Desk 1st Line IT Analyst
Amey Ltd —Liverpool
Logging incidents and requests on behalf of our customers and ensuring compliance with the departments policies and processes.
Quick apply
3d
Digital (IT) Service Desk Analyst
West Yorkshire Police —Bradford
Recognised computing qualification (minimum Level 3) – Desirable. Hybrid working, whereby you can work the majority of days from home (after initial training…
£30,333 a year
Quick apply
12d

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help desk analyst jobs near warrington, chs

IT Support Analyst

Leetwolf Digital Technology and Commerce
Manchester

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Job details

Permanent | Full-time
£2,400 - £2,900 a month
6 days ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Microsoft Outlook
Incident management
Incident queue management
User account provisioning
Ticket management
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
SharePoint
Technical writing
Customer support
IT incident logging
Application support
Root cause analysis
Incident log maintenance
Communication skills

Full job description

About the Role

Manchester is home to a wide range of digital businesses and growing organisations and at Leetwolf Digital Technology and Commerce we help teams stay productive through reliable technology support and well managed business systems.

We are looking for an IT Support Analyst who can provide practical day to day technical assistance resolve user issues and help maintain a dependable IT environment.

You will work closely with colleagues across operations ecommerce customer service and internal systems to investigate support requests keep users informed and make sure common technical problems are resolved efficiently.

Why Work With Us

The Environment: You will work from our Manchester location in a collaborative support environment where problem solving communication and reliable service are highly valued.

Technical Exposure: You will support workplace technology including laptops desktops business applications Microsoft 365 user accounts and network connectivity.

User Impact: Your work will directly help colleagues stay productive by resolving issues quickly and providing clear technical guidance.

Growth: We support continued development in IT support systems administration cloud services endpoint management and service operations.

Key Responsibilities

Technical Support: Provide first and second line support for hardware software account access network and business application issues.

Incident Management: Record prioritise investigate and resolve support requests in line with agreed service expectations.

User Support: Help colleagues troubleshoot common technical problems and explain solutions in clear straightforward language.

Device Support: Assist with the setup configuration maintenance and troubleshooting of laptops desktops monitors printers and other workplace equipment.

Microsoft 365 Support: Support routine issues involving Outlook Teams OneDrive SharePoint and Microsoft 365 user accounts.

Access Management: Assist with password resets account setup permissions and standard user access requests.

Ticket Management: Maintain accurate service records progress notes and resolution details within the support system.

Technical Documentation: Help maintain troubleshooting guides setup instructions and internal knowledge base information.

What We Are Looking For

Experience: At least 2 years of experience in IT support service desk desktop support or a closely related technical role.

Technical Knowledge: Good understanding of Windows systems Microsoft 365 common hardware networking fundamentals and business applications.

Problem Solving: Able to investigate technical issues methodically identify likely causes and apply practical solutions.

Customer Service: Professional patient and comfortable supporting users with different levels of technical knowledge.

Communication: Clear written and verbal communication skills with the ability to explain technical steps without unnecessary jargon.

Organisation: Able to manage multiple support requests prioritise urgent issues and maintain accurate records throughout the working day.

Tools: Experience with ticketing systems remote support tools endpoint management or IT service management platforms is preferred.

Mindset: You are dependable patient and solution focused. You take ownership of support requests communicate clearly with users and stay organised while helping maintain a reliable day to day technology environment.

Pay: £2,400.00-£2,900.00 per month

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

help desk analyst jobs in warrington, chs

IT Support Analyst

Service Desk 1st Line IT Analyst

Help-Desk support analyst (1st line)

Service Desk Analyst

Desktop Support Engineer

SIAM Service Request Analyst

SIAM Service Request Analyst

Service Centre Team Manager

Senior Data Engineer

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