Customer care manager Work, Jobs in Warrington (with Salaries)

Commercial Support Manager
EMR Group —Warrington
- Full-time
- Customer service
- Travel
- IT
- Annual leave
Quick apply
Lead Customer Relationship Manager
Training Qualifications UK —Manchester
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Customer Experience Manager
Portus Supported Housing —Manchester
- £41,700 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Free parking
Quick apply
8d
Territory Sales Manager Warrington, South & West Manchester
Harlech Foodservice —Warrington
- £34,000 - £36,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Customer Service Case Manager
AlphaBiolabs —Warrington
- Up to £28,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
12d
Telesales Team Manager - Customer Loyalty
Together —Cheadle
- Full-time
- Sales
- Analysis skills
- Supervising experience
Quick apply
Customer Care Office Manager
BarrattDevelopments —Warrington
- Customer service
- Programmable logic controllers
- Time management
9h
Foodhall Department Manager
Bents Garden & Home —Glazebury
- £32,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Free parking
- Annual leave
Business Development Manager (BDM) - Ellesmere Port - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Ellesmere Port
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Manchester - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Manchester
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Client Manager
AlphaBiolabs —Warrington
- Up to £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
12d
Head of Wellness Operations
ByHealthy Wellness Ltd —Manchester
- £58,000 - £91,000 a year
- Full-time
- Bachelor's degree
- In-person
- Business
- Health & wellbeing programme
Quick apply
Guest Service Manager
Little Lion Entertainment —Manchester
- Weekend availability
- Management
- English
- Supervising experience
- Employee assistance programme
Quick apply
Business Development Manager (BDM) - Liverpool - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Liverpool
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
Customer Service Manager
Fibre Nova Ltd —Liverpool
- £30,000 - £38,000 a year
- Full-time
- Sales
- Customer service
- Continuous improvement
Quick apply
6d
Client Services Account Manager
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Time management
Quick apply
Business Development Manager (BDM) - Warrington- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Warrington
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
13d
Store Manager
Schuh —Warrington
- Full-time
- Management
- Customer service
- Relocation assistance
- Employee assistance programme
Cafe Manager
P Louise —Trafford
- Up to £40,000 a year
- Full-time
- Serving
- Hospitality
- Bar
Quick apply

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Commercial Support Manager

EMR Group -
Warrington

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Customer service
IT
Business coaching
Leadership
Communication skills

Full job description

What we offer:
#INDMP
The only way to truly know the benefits of this culture is to experience it as an EMR employee, but some examples of the support we offer include:

Competitive pay rates and a bonus scheme
Car Allowance
25 days annual leave plus the option to buy or sell leave
Enhanced maternity and paternity leave
Employee support, including life assurance and critical illness pay
Wellbeing Scheme, giving every colleague – and their dependents – unlimited access to GPs and counselling, as well as cash back on a wide range of health and wellbeing treatments
24/7 anonymous access to advice on any aspect of health and wellbeing
Financial wellbeing support, including access to affordable loans, savings plans, advanced earned pay and financial education
Savings on online purchases from retailers and utilities to entertainment and beyond
Cycle 2 work scheme

We’re proud to have achieved Great Place To Work status for three years running - and to be recognised among the UK's Best Workplaces in Manufacturing, Production & Transportation.
But it's about so much more than badges to us, it's about being recognised by our people for the continuous work we do to do better for them.

About Our Opportunity
We’re looking for an experienced and people-focused Commercial Support Manager to lead our Commercial Support function and help deliver an outstanding experience for both customers and colleagues. Based in Warrington, this role is responsible for ensuring the team, processes, and systems are in place to support a fast-paced commercial operation.
This is a hands-on leadership role where you’ll coach and develop a high-performing team, drive continuous improvement, and work closely with commercial, operational, logistics, and planning teams to ensure the business operates efficiently and effectively.

What You Will Be Doing

Leading, coaching, and developing the Commercial Support team through regular feedback, mentoring, and performance management.
Managing team workloads and priorities to ensure excellent service levels and efficient delivery.
Monitoring KPIs, quality measures, and service performance to identify opportunities for improvement.
Championing quality, accuracy, and compliance across all commercial support activities.
Working closely with the Commercial Improvements Manager to implement new processes, systems, and ways of working.
Driving a strong operational rhythm through team meetings, performance reviews, and workload planning.
Supporting onboarding, training, and development to build team capability and confidence.
Building strong relationships across commercial, operational, logistics, and planning teams to ensure alignment and collaboration.
Identifying and implementing improvements that enhance efficiency, service delivery, and customer experience.

Your leadership will help create a motivated, customer-focused team that consistently delivers high-quality support across the business.

About You

Experience leading teams within a commercial, customer service, or business support environment.
Strong understanding of customer-focused operations and commercial processes.
Proven ability to manage high volumes of work while maintaining quality and service standards.
Experienced in coaching, developing, and motivating teams to achieve their full potential.
Strong organisational, communication, and stakeholder management skills.
Comfortable using performance data and KPIs to drive improvement and decision-making.
A collaborative leader who can build strong relationships across multiple departments.
Proactive, solutions-focused, and committed to continuous improvement.

Additional Requirements:

Willingness to travel regularly to EMR Commercial Support hubs, including Warrington, Darlaston, Southampton, and Bellshill.

If you're passionate about developing people, improving processes, and delivering exceptional customer support, we'd love to hear from you.

Who we are:
Our purpose is to create a future where the materials we use don’t need to be extracted from the planet.’

At EMR, we give new life to unwanted materials. Every year, we recycle 10 million tonnes of metals and plastics, saving 19 million tonnes of carbon from entering the Earth’s atmosphere, diverting waste from landfill and protecting resources and habitats.
We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth.
We’re proud to have achieved Great Place To Work status, but it’s about so much more than a badge. It’s about being recognised by our people for the continuous work we do to do better for them:

‘The people who work here are from varied backgrounds and have a variety of beliefs, all of which are accepted and respected.’
‘I’m encouraged to keep a healthy work-life balance so that I can be performing at my best.’
‘I’ve been supported every step of the way in my career progression.’
‘‘EMR offers a fantastic and inclusive environment; collaboration across the whole business, humility and hard work.’

We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth, underpinned by our Company values of We Care and We Do.

We Care
Integrity – our people are Respectful and Honest
Trust – our people are Collaborative and Genuine
We Do
Accountable – our people are Determined and Responsible
Innovative – our people have a Growth Mind-set and are Progressive

If you want to be part of something bigger than yourself, have a role that really makes a difference and work with likeminded people towards the same purpose, click the link to apply.

Recruitment Agencies
We operate a strict Preferred Supplier List (PSL) and do not accept speculative CVs. Any unsolicited CVs, whether related to a specific position or submitted speculatively, will not be considered.

Quick apply

Refine Your Search

customer care manager jobs in warrington

Commercial Support Manager

Lead Customer Relationship Manager

Customer Experience Manager

Territory Sales Manager Warrington, South & West Manchester

Customer Service Case Manager

Telesales Team Manager - Customer Loyalty

Customer Care Office Manager

Foodhall Department Manager

Business Development Manager (BDM) - Ellesmere Port - Circa 41k Package - 53k OTE Uncapped

Business Development Manager (BDM) - Manchester - Circa 41k Package- 53k OTE Uncapped

Client Manager

Head of Wellness Operations

Guest Service Manager

Business Development Manager (BDM) - Liverpool - Circa 41k Package- 53k OTE Uncapped

Customer Service Manager X2

Customer Service Manager

Client Services Account Manager

Business Development Manager (BDM) - Warrington- Circa 41k Package- 53k OTE Uncapped

Store Manager

Cafe Manager

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