Technical support team Work, Jobs in Warwick, War (with Salaries)

Process Improvement Administrator
Countrywide Tax and Trust Corporation —Leamington Spa
- From £25,000 a year
- Full-time
- Continuous improvement
- Computer skills
- In-person
- Free parking
- Referral programme
Quick apply
Group IT Manager
Icar Auto —Warwick
- £50,000 a year
- Full-time
- Travel
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Help Desk Operator
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- SharePoint
- Communication skills
3d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
6d
Technical Support Engineer
Gallagher Group —Warwick
- CRM software
- Computer networking
- Communication skills
4d
2nd Line Support Engineer- Permanent
Focus Group —Birmingham
- £28,000 - £31,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
Immigration Services Officer (111957-0726)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- University
- Continuous improvement
- Communication skills
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Coventry
- £3,800 a month
- Full-time
- Sales
Quick apply
Network Engineer Field Operative & Help Desk Support
Power Fibre —Birmingham
- £26,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
Clinical Systems Specialist
Alliance Medical Ltd —Warwick
- £45,000 a year
- Full-time
- Remote
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Coventry
- £3,800 a month
- Full-time
Quick apply
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Quality Officer
HeliosX —Leamington Spa
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Aircraft Refuelling Operator
World Kinect Corporation —Birmingham
- Overtime
- Computer literacy
- English
- Continuous improvement
7d
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
Trainee Reporting Forensic Scientist (Coventry)
Key Forensic Services —Coventry
- Data analysis skills
- Laboratory experience
- No experience needed
- Employee assistance programme
Quick apply
IT Training Officer
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- University
- Bachelor's degree
- Training & development
13d
Customer Onboarding & Transition Specialist
Focus Group —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- PMP
- Customer service
- Analysis skills
Quick apply
Trainee Traffic Systems Technician
SRL Traffic Systems —Birmingham
- £28,100 a year
- Overtime
- No experience needed
Quick apply
8d

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Process Improvement Administrator

Countrywide Tax and Trust Corporation -
Leamington Spa

Quick apply

Job details

Permanent | Full-time
From £25,000 a year

Benefits

Free parking
Company pension
Referral programme
On-site parking

Qualifications

Stakeholder liaison
Business analysis
Internal department liaison
Complaint handling
Continuous improvement
Computer skills
Customer interaction
Training & development
Team motivation leadership
Communication skills

Full job description

Company

Countrywide Tax and Trust Corporation Ltd are a forward-thinking company whose approach to estate planning is both innovative and on point. CTT Group has worked hard to develop its product range and strategies, ensuring that we can provide the best estate planning solutions to clients, no matter their situation.

We are an innovative organisation who values its employees and encourages growth and career development. Encompassing many teams that provide professional services to our clients, our wealth of knowledge and training is extensive to ensure our employees can provide an outstanding service.

If you want to work for a company that’s not afraid to stand out from the crowd, then being a part of the Countrywide Group is for you.

Role

Administrator within our Process Improvement Team

Within this role you will work closely with our Legal and Technical Teams in investigating and responding to customer feedback, and continuously developing and improving our business systems and processes. You will produce recommendations for improvement where required and work with team leaders across the business in these key areas. You will also deal with disputes with local authorities in relation to long term care funding, as well as corresponding with clients, advisers and other professionals in relation to all matters.

Summary of Key Responsibilities

To monitor, investigate and respond to client feedback
To contribute to the development and improvement of business systems and processes
To make effective use of case management systems and ensure efficient use of time and resources across the business.
To liaise with local authorities regarding long term care funding disputes.
Review files and chase for outstanding information where required.
Ensuring complaints are recorded and acknowledged whilst liaising with the relevant Team Leader to ensure that these are investigated and responded to.
Liaising with clients, advisers and other professionals in relation to all matters.

Primary Responsibilities

Highlight target areas to drive business efficiency and an improved customer experience
Review existing systems and processes, and identify and recommend improvements to optimise processes in light of feedback received from clients
Provide ongoing support and development of existing processes and systems

Additional Responsibilities

Provide support and ongoing training to the wider business.
Dealing with complaints in a professional and timely manner.
To make appropriate recommendations for service improvement.
To attend and complete relevant training.
To co-operate with and take part in the business’ appraisal process.
Make effective use of case management systems, Microsoft, and email systems.

Key Knowledge & Required Skills

Professional client approach.
Ability to be able to motivate, support and lead others to deliver goals and deadlines.
Strong communicator with the ability to adapt to everyone.
Ability to be resilient, calm and solution focused.
Confident in making decisions.
Willing to delegate.
Organised and adaptable.
Good inter-personal skills and understanding manner.

Desirable - but not essential

Legal Knowledge

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

technical support team jobs in warwick, war

Process Improvement Administrator

Group IT Manager

Help Desk Operator

1st / 2nd Line IT Support Analyst

Technical Support Engineer

2nd Line Support Engineer- Permanent

Immigration Services Officer (111957-0726)

2nd Line Help/Service desk Engineer

JUNIOR SALES ADVISOR

Network Engineer Field Operative & Help Desk Support

Clinical Systems Specialist

JUNIOR SALES CONSULTANT

L4 Network Engineer Apprentice

Quality Officer

Aircraft Refuelling Operator

ICT Support Analyst - Birmingham

Trainee Reporting Forensic Scientist (Coventry)

IT Training Officer

Customer Onboarding & Transition Specialist

Trainee Traffic Systems Technician

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