Service desk coordinator Work, Jobs in Watford, Hrt (with Salaries)

Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Communication skills
- Time management
- Annual leave
Quick apply
9d
Business Lounge Coordinator
Rapport —London
- £35,504 a year
- Full-time
- Microsoft Outlook
- Front desk
- Guest services
- Employee assistance programme
Site Supervisor
Serco Group —Luton
- £32,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Technology Change Coordinator (12 month FTC)
Allwyn UK —Watford
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Patient Services Co-ordinator (GP Receptionist/Administraton) Self-Employed Contractor
St John's Way Medical Centre —London
- £525 a week
- Temporary
- Computer literacy
- GP surgery experience
- Administrative experience
Quick apply
2d
Executive Assistant and Office Manager
Healthxchange —London
- Microsoft Powerpoint
- Microsoft Outlook
- Research
- Annual leave
- Employee discount
Service Desk Coordinator
Rapport —London
- £34,500 a year
- Full-time
- Guest services
- Communication skills
- Employee assistance programme
Office Coordinator (f/m/d)
EnBW UK Ltd —London
- Hybrid work
- Organisational skills
- Front desk
- Communication skills
Corporate Receptionist - 77 Kingsway
ST James Facilities —London
- £36,000 a year
- Full-time
- Word processing
- English
- Microsoft Office
Quick apply
Assistant, People Services (9-month FTC)
Bryan Cave Leighton Paisner LLP —London
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Operations Coordinator
St Bride Foundation —London
- £26,936 - £30,900 a year
- 8 hour shift
- Databases
- Organisational skills
- Front desk
- Employee discount
Quick apply
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
Help Desk Coordinator
Restaurant Associates —London
- £15.31 an hour
- Full-time
- Restaurant
- Communication skills
Project Coordinator / Team Administrator
ZHA —London
- Microsoft Powerpoint
- Microsoft Outlook
- Contracts
Part Time Receptionist/Clinic Coordinator
Dr Preema London Clinic —London
- £13.00 - £16.50 an hour
- 8 hour shift
- Inventory control
- Sales
- Databases
- Employee discount
Quick apply
9d
Residence Life Coordinator, First Year Focus - NYU London
New York University —London
- Weekend availability
- Management
- University
- No degree
- Annual leave
Help desk Coordinator
CBRE —London
- Full-time
- Analysis skills
- Maths
- Typing
9d
Receptionist & Helpdesk Coordinator
Rapport —London
- £20,545 a year
- Part-time
- Continuous improvement
- Front desk
- Training & development
- Employee assistance programme
9d
Strategy, Communications & Events Assistant (12-Month FTC - Entry Level)
PIC —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Organisational skills
- Annual leave
Quick apply
10d
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Harpenden
- Weekend availability
- English
- In-person
- Communication skills
Quick apply

I want to receive the latest job alerts for service desk coordinator in watford, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Helpdesk Co-Ordinator

InPost UK -
Hemel Hempstead

Quick apply

Job details

Permanent
9 days ago

Benefits

Annual leave
Paid volunteer time

Qualifications

Jira
Incident queue management
CCTV
Ticket management
Internal department liaison
Customer support
Communication skills
Time management
Help desk

Full job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Helpdesk Co-Ordinator to join our Network Health team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role:

As a Help Desk Coordinator at InPost, you will raise and update tickets, prioritise issues and assist with queries from other departments to keep on top of locker maintenance requests. As part of a small, close knit team you will play an important role in helping us to reduce locker downtime to keep our customers delighted and parcels moving.

What you’ll be doing:

Manage tickets by raising, updating, prioritising, and escalating within SLA lead times, and ensure accurate updates in the ticketing system
Direct tickets to the appropriate departments efficiently & discuss potential fix outcomes with teams
Act as the primary contact for reported faults affecting our locker network
Build and maintain strong relationships with maintenance engineers and internal teams
Prepare and send out daily reports, including managing the planned downtime list
Promptly and effectively respond to queries from other departments and manage expectations
Verify issues by checking CCTV when necessary
Continuously update documentation throughout the day
Audit newly added lockers to the network for compliance and performance
Monitor and ensure the capacity of lockers to meet customer demands

️ Please note, this is not a call centre or IT support role. You'll predominantly be responding to queries and allocating works via email and our ticketing software.

What we need from you:

Highly organised and process oriented
Proven ability to manage multiple priorities
Brilliant customer service skills and approach to issue resolution
Excellent written and verbal communication
Effective time management with high attention to detail
Great critical thinking and problem-solving skills
Ability to express initiative and take ownership of tasks

Experience using a ticketing system (e.g. JIRA, EAM, ServiceNow) to log, manage and allocate issues will be highly advantageous.

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

Perks of the job!:

We love to reward our people for the great work they do:

Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
More time for you to relax, explore, and enjoy life.

AXA Health Care
Stay healthy and happy with our top-notch health coverage.

Work from Anywhere – 4 Weeks per year
Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.

Enhanced Parental Leave
We support you during those precious family moments.

Rail Loan

Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year.

Volunteering Days
Take a paid day to make a difference in your community

Hybrid Working (Role suitability dependent)
We innovate, collaborate and optimise by coming together 3 days per week in the office

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.

Quick apply

Refine Your Search

service desk coordinator jobs in watford, hrt

Helpdesk Co-Ordinator

Business Lounge Coordinator

Site Supervisor

Technology Change Coordinator (12 month FTC)

Patient Services Co-ordinator (GP Receptionist/Administraton) Self-Employed Contractor

Executive Assistant and Office Manager

Service Desk Coordinator

Office Coordinator (f/m/d)

Corporate Receptionist - 77 Kingsway

Assistant, People Services (9-month FTC)

Operations Coordinator

Service Helpdesk Coordinator

Help Desk Coordinator

Project Coordinator / Team Administrator

Part Time Receptionist/Clinic Coordinator

Residence Life Coordinator, First Year Focus - NYU London

Help desk Coordinator

Receptionist & Helpdesk Coordinator

Strategy, Communications & Events Assistant (12-Month FTC - Entry Level)

Facilities Coordinator

I want to receive the latest job alerts for service desk coordinator in watford, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected