Complaints manager Work, Jobs in Wellingborough Nn9 (with Salaries)

Warranty Administrator
BCA —Bedford
- £29,410 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Operational Excellence Manager
Jensten Group —Huntingdon
- Remote
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
6d
Security/Cleaning Account Manager
BidvestNoonan —Northampton
- £47,000 a year
- Full-time
- Communication skills
Quick apply
Team Manager
Milton-Keynes-Council —Milton Keynes
- £55,224 - £60,688 a year
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
1h
PA to the Practice Manager / Complaints Coordinator
Leicester Terrace Health Care Centre —Northampton
- From £14.50 an hour
- Full-time
- Databases
- Continuous improvement
- Human resources
- Sick pay
Quick apply
7d
Team Leader
HM Courts & Tribunal Service —Milton Keynes
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
14d
Team Leader
HM Courts and Tribunals Service —Northampton
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
14d
Senior Administrative Officer - Bedfordshire - East of England
HM Prison & Probation Service —Bedford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Depot Manager Huntingdon
Kelling Group Limited. —Huntingdon
- From £43,200 a year
- Full-time
- Continuous improvement
- Training & development
- Leadership
- Life insurance
- Referral programme
Quick apply
Repairs Officer
Civic Recruitment Limited —Kettering
- £39.50 an hour
- Full-time
- Supervising experience
- Project management
- Continuous improvement
Quick apply
HMP Bedford - Business Administrator
Ministry of Justice —Bedford
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
Registered Manager of 16-17 Supported Accommodation
YMCA South Midlands —Milton Keynes
- £45,000 - £50,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply
Commercial and Customer Experience Manager
The Core at Corby Cube —Corby
- £36,500 a year
- Weekend availability
- Bar
- Management
- Business development
- Flexible schedule
Quick apply
8d
Care & Compliance Coordinator
Bedfordshire Supported Housing Ltd —Bedford
- £16 - £18 an hour
- Full-time
- Management
- Care plans
- Annual leave
- Referral programme
Service Manager, UK, IE
Kempower —Bedford
- Hybrid work
- English
- Team management
- Communication skills
Quick apply
8d
Operational Support Grade - HMP Woodhill (Prison Support Role)
Ministry of Justice —Milton Keynes
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Complaints Handler
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Banking
Deputy Manager - Children's Services
Courtyard Care —Kettering
- £15.92 an hour
- Training & development
- Employee assistance programme
- Employee discount
Field Performance Manager
Kier Group —Northampton
- Supervising experience
- Continuous improvement
- Team management
2d
Trading Standards Officer
Peterborough City Council —Peterborough
- £39,152 - £42,839 a year
- Remote
- Annual leave
- Employee discount

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complaints manager jobs near wellingborough nn9

Warranty Administrator

BCA -
Bedford

Quick apply

Job details

Permanent
£29,410 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Automotive warranty claim processing
Computer literacy
Administrative support experience
Microsoft Office Suite
Complaint handling
Computer skills
Customer interaction
Communication skills

Full job description

About The Role

Job Title: Warranty Administrator

Salary: £29,410.00 per annum

Location: BCA Thurleigh

Working Hours: Monday to Friday 8am-4.30pm

Type of Employment: Permanent

Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.

Now, this is where you fit in…

We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.

Main purpose of the role:

Undertaking all aspects of administration, including document data entry, filing and running reports
Raise and submit warranty pre‑approvals in line with manufacturer guidelines and business requirements
Prepare, submit, and monitor warranty claims, ensuring accuracy, completeness, and compliance
Monitor the progress of warranty repairs and proactively chase updates where required
Act as a key point of contact for customers, maintaining clear, professional, and proactive communication throughout the warranty process
Effectively prioritise workload to meet deadlines, service levels, and business expectations
Manage and resolve warranty‑related queries, issues, or complaints in a timely and professional manner, ensuring satisfactory outcomes for all parties
Identify and escalate complex or technical issues to the relevant Technical Manager when appropriate
Support the wider team and business by undertaking additional responsibilities outside of the normal role as required.
Monitor the progress of repairs and chase progress as needed
Maintain proactive communication with customers
Effectively prioritise workload
Actioning any issues, queries or complaints arising so that any problems are resolved, in a timely fashion and to all parties’ satisfaction
Escalating any complex issues to the relevant Technical Manager
Taking on other responsibilities outside of normal role as required

To be successful, you’ll bring some of the following experience with you:

Previous administrative experience (essential)
Excellent communication skills both written and verbally
Basic IT skills (Microsoft Office)
Attention to detail
Action and customer focused

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

Onsite parking
Company Pension Scheme
Cycle to work scheme
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders
Access to BCA Rewards which provides online and store discounts with a range of retailers
And so much more…

BCA Academy

Our business is growing and evolving at a significant rate and we need to ensure we have the right people with the right skills in order to maintain its success. We need to build our own talent now for the future. It is for this reason we have our own IMI approved training academy. The BCA Academy is there to support your technical training needs.

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Quick apply

Refine Your Search

complaints manager jobs in wellingborough nn9

Warranty Administrator

Operational Excellence Manager

Security/Cleaning Account Manager

Team Manager

PA to the Practice Manager / Complaints Coordinator

Team Leader

Team Leader

Senior Administrative Officer - Bedfordshire - East of England

Depot Manager Huntingdon

Repairs Officer

HMP Bedford - Business Administrator

Registered Manager of 16-17 Supported Accommodation

Commercial and Customer Experience Manager

Care & Compliance Coordinator

Service Manager, UK, IE

Operational Support Grade - HMP Woodhill (Prison Support Role)

Complaints Handler

Deputy Manager - Children's Services

Field Performance Manager

Trading Standards Officer

I want to receive the latest job alerts for complaints manager in wellingborough nn9

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