Support analyst Work, Jobs in West Bromwich, Wmd (with Salaries)

Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
IT Service Desk Analyst
EBC Group(UK) Limited —Halesowen
- Up to £26,500 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Sick pay
Quick apply
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
Business Acceptance Analyst
Gateley —Birmingham
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
13d
Graduate Technical Business Analyst, Insurance Products, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
Data and IT Support Administrator
Carers Trust Heart of England —Coventry
- £12,480 - £13,312 a year
- Part-time
- CRM software
- Data analysis skills
- Analysis skills
- Free parking
- Store discount
Quick apply
6d
Property Research and Insights Analyst
Dwellings —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
- Free parking
- Annual leave
Quick apply
eCommerce Project Manager
magic42 Limited —Birmingham New Street Station
- From £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- AI
- Business
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Graduate Technical Business Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
IT Service Analyst
HM Revenue and Customs —Birmingham
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Work from home
2d
Assistant Retail Property Analyst
Signet —Birmingham
- Full-time
- Communication skills
- Employee discount
Reporting Analyst
Homes England —Birmingham
- £30,129 - £35,140 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Analytics
- Annual leave
- Employee assistance programme
2d
Technical Support Analyst
Transoft Solutions —Birmingham
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- No degree
- Work from home
Quick apply
7d
Senior Customer Service Advisor
Barclays —Birmingham
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
7d
Graduate Customer Support Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
Retail Operations Analyst
Im Beyonds Business and Creative Solutions —Birmingham
- £36,000 - £41,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- POS
Quick apply
13d
Part Time Afternoon Shift Qualified Laboratory Analyst
Bradley Environmental Consultants —Halesowen
- £14.00 - £14.49 an hour
- Overtime
- Microsoft Word
- Communication skills
- Annual leave
- Employee discount
Quick apply
20h
Facilities Helpdesk Administrator
ISS Facility Services —Birmingham
- Computer literacy
- Continuous improvement
- Quality control
Quick apply
2d

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support analyst jobs near west bromwich, wmd

Service Desk Analyst / IT Support Help Desk Technician

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Annual leave
Company events

Qualifications

Hospitality
Technical troubleshooting
Desktop support
Customer service call handling
Inbound customer enquiry call handling
Incident documentation
Computer hardware
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance

Full job description

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

Working on a 3 days on, 3 days off shift pattern with 12 working hours a day, you’ll be responsible for completing detailed and accurate records after every call and logging any incidents or service requests received on the phone, via email or through customer portals.

nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally.

Where you will be working?
You will be based within our newly built, high specification open plan head office in Dudley

Requirements

Our ideal candidate
You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues.

Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.

Experience:

IT Support: 1 year (preferred)
Hospitality: 1 year (preferred)

Work Location: In person

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- 19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
- Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

Quick apply

Refine Your Search

support analyst jobs in west bromwich, wmd

Service Desk Analyst / IT Support Help Desk Technician

Field Service Coordinator

Field Service Administrator

IT Service Desk Analyst

ICT Support Analyst - Birmingham

Business Acceptance Analyst

Graduate Technical Business Analyst, Insurance Products, Birmingham

Data and IT Support Administrator

Property Research and Insights Analyst

eCommerce Project Manager

Graduate Technical Business Analyst, Birmingham

IT Service Analyst

Assistant Retail Property Analyst

Reporting Analyst

Technical Support Analyst

Senior Customer Service Advisor

Graduate Customer Support Analyst, Birmingham

Retail Operations Analyst

Part Time Afternoon Shift Qualified Laboratory Analyst

Facilities Helpdesk Administrator

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