Property Manager
Location: Darlington
Salary: £25,000 - £27,000 per annum (depending on experience) + Monthly Performance Bonus
Job Type: Full Time | Permanent
Why Join CW Lettings?
✔ £25,000 - £27,000 salary (DOE)
✔ Monthly performance bonus
✔ Birthday off every year
✔ Company pension
✔ Ongoing training and professional development
✔ Genuine career progression opportunities
✔ Modern office with industry-leading systems and technology
✔ Company events and team incentives
✔ Be part of one of the North East's fastest growing independent letting agencies
About the Role
CW Lettings is looking for an experienced Property Manager to join our growing team in Darlington.
This is an excellent opportunity for someone with at least two years' experience in residential lettings who is looking to join a forward-thinking agency that genuinely values its people.
We're passionate about delivering exceptional customer service, embracing technology and continually improving the way we work. You'll be joining an ambitious, supportive team where your ideas are welcomed, your hard work is recognised and you'll have the opportunity to develop your career as the business continues to grow.
If you thrive in a fast-paced environment, enjoy building relationships and take pride in delivering an outstanding service, we'd love to hear from you.
What You'll Be Doing
- Managing your own portfolio of residential rental properties.
- Acting as the main point of contact for landlords and tenants.
- Coordinating maintenance and repairs from initial report through to completion.
- Liaising with contractors and ensuring works are completed efficiently and to a high standard.
- Carrying out routine property inspections and producing detailed reports.
- Managing tenancy renewals, rent reviews and tenancy changes.
- Ensuring all compliance remains up to date, including Gas Safety Certificates, EICRs, EPCs and legal documentation.
- Negotiating deposit deductions at the end of tenancies.
- Handling maintenance enquiries quickly and professionally.
- Building long-term relationships with landlords, tenants and contractors.
- Working closely with the wider lettings team to deliver an exceptional customer experience.
What We're Looking ForEssential
- A minimum of 2 years' experience in residential property management.
- Strong knowledge of current lettings legislation and compliance requirements.
- Excellent communication and customer service skills.
- Ability to manage a busy workload and prioritise effectively.
- High attention to detail and strong organisational skills.
- Confident using property management software and Microsoft Office.
- Full UK Driving Licence.
Desirable
- ARLA Propertymark qualification (or working towards it).
- Experience using Alto, PayProp or similar property management software.
- Understanding of the Renters' Rights legislation.
What You'll Receive
- £25,000 - £27,000 annual salary, depending on experience.
- Monthly performance bonus.
- Company pension.
- Birthday off every year.
- Ongoing training and development.
- Clear opportunities for progression within a growing business.
- Modern office with the latest technology and systems.
- Friendly, supportive team culture.
- Company events and incentives.
About You
You're proactive, organised and take ownership of your work. You communicate professionally, enjoy solving problems and understand that excellent property management is about much more than maintenance—it's about protecting landlords' investments while delivering an outstanding experience for tenants.
If you're looking for a role where you'll be valued, trusted and given the opportunity to progress your career, we'd love to hear from you.
Apply today by sending your CV and a short covering letter telling us why you'd be a great addition to the CW Lettings team.
Pay: £25,000.00-£27,000.00 per year
Benefits:
- Company events
- Company pension
Experience:
- Property management: 2 years (required)
Work Location: In person
