Customer experience verifications Work, Jobs in West End, Gtl (with Salaries)

Hospitality - Receptionist
Lexington Catering —London
- £34,125 a year
- Full-time
- Hotel
- Front desk
- IT
Quick apply
14d
Quality Assurance Rater - English (United Kingdom)
TELUS Digital —London
- £17.40 an hour
- English
- Analysis skills
- Machine learning
Automotive Sales & Customer Specialist
Splend —London
- Weekend availability
- Sales
- Customer service
- Communication skills
Quick apply
Retail Customer Service - 30 Hours
Betfred —London
- £13.84 an hour
- Weekend availability
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
Business Development Representative
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Customer service
- English
- Business development
- Free parking
Quick apply
Customer Experience Coordinator
Splend —London
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
Hospitality Assistant
Legends Global (Europe) —London
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
Member Services Professional
American Express —Hounslow
- Weekend availability
- Travel
- Communication skills
- Life insurance
Customer Experience Manager
Splend —London
- Full-time
- Management
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
14d
Online Data Analyst - United Kingdom
TELUS Digital —London
- English
- Machine learning
- IT
Retail Assistant
Legends Global (Europe) —London
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
Sales Development Representative - Bi-lingual (German / French / Swedish / Norwegian / Danish / Spanish / Finnish / Arabic / Italian)
Saviynt —London
- Full-time
- Spanish
- Sales
- English
Customer Relations & Corporate Affairs Coordinator - 12 Month Secondment/Fixed Term Contract
Southeastern Railway —London
- £30,000 a year
- Hybrid work
- Microsoft Office
- Annual leave
Quick apply
13d
Compliance Assistant FTC
Charles Russell Speechlys —London
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
11d
UKVI Compliance & Administrative Review Officer
Regent College London —London
- £42,000 - £50,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Customer Service Representative (Zero-Hours Contract)
Splend —London
- Weekend availability
- Customer service
- Communication skills
- Time management
Quick apply
Commercial Support Assistant
InfoTrack —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Flexitime
Quick apply
22h
Case Officer
General Pharmaceutical Council —London
- £31,613 - £36,698 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
5d
Customer Success Manager
Credentially —London
- Data analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
6d

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customer experience verifications jobs near west end, gtl

Hospitality - Receptionist

Lexington Catering -
London

Quick apply

Job details

Permanent | Full-time
£34,125 a year
14 days ago

Benefits

Company pension
Paid volunteer time

Qualifications

Front desk
IT
Communication skills
Hotel experience

Full job description

Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests. We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service.
Working closely together with our clients we provide a bespoke, sophisticated and first-class concierge-style service that reflects the environment expected by our client’s community.

Job Title: Receptionist
Reports to: Team Leader

Job Role:
To provide excellent service to clients delivering the highest standard of customer service and ensuring all duties are carried out to the highest standard

Personal Profile:
Professional and well presented with integrity and a positive and can-do attitude. Passionate about delivering exceptional service and take responsibility for your contribution to the team.
Ideally previous corporate or hotel reception experience, technical knowledge of meeting room systems and IT packages, high standard of customer service delivery and administration
The reception team is responsible for the delivery of reception services to all internal and external clients. Meeting room management liaising with key stakeholders and other service partners to ensure all requirements are met. The core service hours of Reception Services are 07.30 – 17:30. The job holder will be responsible for ensuring that these hours are covered on a shift rota basis, working Monday to Fridays, 45 hours per week.
Because of the changing nature of our business your job description will inevitably change. You will, from time to time, be required to undertake other activities of a similar nature that fall within your capabilities as directed by management.
Responsibilities - Client Care

Welcome & greet all guests/ visitors to the reception area
Greet internal and external clients with a smile, acknowledging them promptly, using the agreed welcome “Good Morning/Good Afternoon …” and their name once established
Escort guests to required destination, ensuring smooth transitions between team members at each stage of their journey
Aim to provide an update to any visitors waiting for verification in reception every five minutes
Offer refreshments in the lounge area if guests are waiting and ensure you keep them updated on their host’s arrival
Proactively deal with enquiries and requests in person, via the telephone or email, in a timely and professional manner
Continually develop client knowledge and share that information with the team
Maintain the necessary awareness of building facilities to advise and direct guests appropriately
Answer calls are per the required standards and deliver messages in a timely manner
Assist with any ad hoc duties as required

Teamwork and Communication

Welcome and escort guests to meeting rooms, taking coats and luggage as required
Communicate effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication
Maintain a strong awareness of business activity and communicate all updates with your team members.
Liaise with colleagues to ensure the smooth arrival of the host’s client.
Communicate to the Reception Team Leader about any new / on-going / potential issues and complaints so that they are addressed accordingly. Follow this up promptly with a detailed email
Communicate effectively with all service partners on new bookings, changes to existing bookings and on any cancellations
Provide assistance according to business needs e.g. lunch cover annual leave cover etc
Support the training of new team members ensuring they are provided with all the information required in order to carry out the role
Take part in the cross-training program which covers all areas of the department, when available
Assist with any ad hoc duties as required

Personal Presentation
Maintain a professional, polite, and considerate manner at all times and adhere to uniform and presentation standards as per the Uniform guidelines

Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
Leave for life’s important moments - whether family, personal or unexpected.
Give back time - paid volunteering days for the causes you care about.
Room to grow - career development and learning opportunities for all stages of your career.
Wellbeing first - mental health support and wellbeing perks.
Financial security - pension schemes and life assurance.
Exclusive discounts - save on entertainment, leisure, and even travel!

One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!

Quick apply

Refine Your Search

customer experience verifications jobs in west end, gtl

Hospitality - Receptionist

Quality Assurance Rater - English (United Kingdom)

Automotive Sales & Customer Specialist

Retail Customer Service - 30 Hours

Business Development Representative

Customer Experience Coordinator

Customer Onboarding Specialist

Hospitality Assistant

Member Services Professional

Customer Experience Manager

Online Data Analyst - United Kingdom

Retail Assistant

Sales Development Representative - Bi-lingual (German / French / Swedish / Norwegian / Danish / Spanish / Finnish / Arabic / Italian)

Customer Relations & Corporate Affairs Coordinator - 12 Month Secondment/Fixed Term Contract

Compliance Assistant FTC

UKVI Compliance & Administrative Review Officer

Customer Service Representative (Zero-Hours Contract)

Commercial Support Assistant

Case Officer

Customer Success Manager

I want to receive the latest job alerts for customer experience verifications in west end, gtl

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