Engineer process Work, Jobs in West Hunsbury, Nth (with Salaries)

Aftersales Coordinator
Dumarey Flybrid Limited —Silverstone
- £35,000 - £45,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
4d
Junior Implementation Specialist
Polaris Software —Banbury
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
Quality Engineer
Autocraft Solutions Group —Wellingborough
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Engineering
- Free parking
- Employee assistance programme
Quick apply
11d
Product Developer
Blackstar Amplification Ltd —Northampton
- £25,420 - £40,000 a year
- Full-time
- Schematics
- English
- In-person
- Free parking
- Store discount
Quick apply
Facilities Coordinator
ABM UK —Northampton
- Full-time
- Microsoft Word
- Supervising experience
- Organisational skills
- Employee discount
Quick apply
13d
Quality Technician
Lumentum —Towcester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Applications Support Technician - Level 1
ASSA ABLOY —Olney
- Communication skills
Data Analyst - 12m Fixed Term Contract
Safran Engineering Services UK Limited —Banbury
- £35,000 - £45,000 a year
- Engineering
- Databases
- Analysis skills
- Annual leave
- Life insurance
Quick apply
9d
Calibration Engineer
Horiba UK Ltd —Northampton
- £31,600 - £36,500 a year
- Full-time
- Schematics
- Maintenance
- Programmable logic controllers
- Life insurance
- Sick pay
Quick apply
6d
2nd Line Engineer
Bechtle UK —Northampton
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- In-person
- Training & development
- Communication skills
- Annual leave
Quick apply
2d
Service Desk Team Leader
Advania UK —Milton Keynes
- £40,000 - £50,000 a year
- Hybrid work
- Team management
- Recruiting
5d
Production Planner (12-month FTC Highlander)
Morgan Advanced Materials —Rugby
- Full-time
- Continuous improvement
- Communication skills
- Analytics
Production Line Technical Lead
Brioche Pasquier —Milton Keynes
- £42,000 - £50,000 a year
- Full-time
- Computer literacy
- Maintenance
- Continuous improvement
- Employee discount
- Sick pay
Quick apply
Quality Engineer
Wabtec —Northampton
- Full-time
- Bachelor's degree
- Continuous improvement
Quick apply
Apprentice Civil Engineering Technician
Canal & River Trust —Milton Keynes
- £22,095 a year
- Part-time
- Civil engineering
9d
HR MI and Systems Analyst 12mth FTC
FCDO Services —Hanslope
- £33,014 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Databases
9d
Epitaxy Process Shift Engineer
Lumentum —Towcester
- Full-time
- Computer literacy
- Engineering
- Data analysis skills
Operations Controller - Planner/Scheduler
Abbot Fire Group Ltd —Buckingham
- Full-time
- CRM software
- Continuous improvement
- Communication skills
Quick apply
2d
IT Technician
GXO Logistics —Northampton
- £29,050 a year
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Associate Technical Consultant (Graduate)
CBTax —Northampton
- Analysis skills
Quick apply

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Aftersales Coordinator

Dumarey Flybrid Limited
Silverstone

Quick apply

Job details

Permanent | Full-time | Part-time upon request
£35,000 - £45,000 a year
4 days ago

Benefits

Free parking
Casual dress
Private dental insurance
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

Stakeholder collaboration
Stakeholder liaison
Incident queue management
Ticket management
ERP software
Administrative experience
Purchase order creation
Ticket management systems
Organisational skills
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Why this role matters

As the After Sales Coordinator, you will be the first point of contact for customers requiring technical assistance, service support, repairs, and spare parts. You will play a highly respected role in ensuring customer issues are triaged effectively, assigned appropriately, and resolved in a timely manner.
Working closely with our friendly field service engineers, our impressive technical specialists, and our superb internal operational teams, you will coordinate all aspects of the customer support journey, ensuring customers remain informed and confident throughout the process.

You don't need to be an engineer or already know our technology. You will have support from experienced colleagues and we will provide the basic product and technical training you need to understand our systems and confidently coordinate customer support.

This is a highly visible role that combines customer service, technical coordination, administration, and operational support.

You will be at the centre of our customer support operation, helping customers get the best from energy-storage technology that reduces fuel consumption, emissions and fights climate change.

What you will be doing

Customer Support & Triage

Act as the primary contact for incoming customer enquiries, technical issues, repair requests, and service support needs.
Create, manage, and monitor service tickets through to resolution.
Maintain regular communication with customers, providing updates on progress, expected timelines, and outcomes.

Service & Repair Coordination

Prepare quotations for servicing, repairs, spare parts, and support activities.
Liaise with customers and engineers to arrange service appointments and manage service calendars.
Organise transport and logistics requirements associated with service and repair activities.

Order Processing & Commercial Administration

Raise purchase orders and process customer purchase orders.
Ensure completed service work is invoiced promptly and accurately.
Support reporting on service revenues, quotations, and completed activities.

What we are looking for

You are an organised and proactive professional who enjoys solving problems and delivering exceptional customer experiences. You thrive in environments where priorities can change quickly and where clear communication is essential.

You will be:

Customer-focused: with a passion for delivering outstanding service.
Highly organised: with strong attention to detail and excellent administrative skills.
Proactive and self-motivated: Able to organise changing priorities while knowing when to involve colleagues or escalate an issue.
Collaborative: able to work effectively with customers and internal stakeholders.

Experience & Qualifications

Desired

Previous experience in a customer service, service coordination, technical support, helpdesk, or service administration role.
Strong administrative and organisational skills.
Experience using ERP or ticket management systems.
Excellent written and verbal communication skills.
Ability to manage multiple priorities simultaneously.

Not sure you meet every requirement?

We know that great candidates don't always tick every box. If this role interests you and you believe your skills and experience could transfer well, we encourage you to apply. We are interested in your potential as well as your previous experience.

What You Will Get

· Salary Range £35,000 - £45,000 FTE per annum

· Pension Contribution of 8% of salary

· Private Healthcare which includes dental and optical cover

· 25 days holiday, plus bank holidays

· Flexibility & Family Friendly policies

Dumarey Green Power is committed to equal opportunities, diversity and inclusion for all, we will gladly make reasonable adjustments for applicants during our recruitment process to ensure that we attract and retain the best individual for the role.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private dental insurance
Private medical insurance
Work from home

Work Location: In person

Quick apply

Refine Your Search

engineer process jobs in west hunsbury, nth

Aftersales Coordinator

Junior Implementation Specialist

Quality Engineer

Product Developer

Facilities Coordinator

Quality Technician

Applications Support Technician - Level 1

Data Analyst - 12m Fixed Term Contract

Calibration Engineer

2nd Line Engineer

Service Desk Team Leader

Production Planner (12-month FTC Highlander)

Production Line Technical Lead

Quality Engineer

Apprentice Civil Engineering Technician

HR MI and Systems Analyst 12mth FTC

Epitaxy Process Shift Engineer

Operations Controller - Planner/Scheduler

IT Technician

Associate Technical Consultant (Graduate)

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