Digital consultant Work, Jobs in West London, Gtl (with Salaries)

Customer Services Consultant - Ealing, London
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
2d
Performance & Capability Consultant FTC
BBCSTUDIOS —London
- Up to £80,000 a year
- Full-time
- AI
- Leadership
- Annual leave
11d
Strategy Consultant (Freelance Pool)
This Place —London
- Remote
- Travel
NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT LONDON
managementsolutions —London
- Engineering
- Business
Universal Credit Job Centre - EO Recruitment Consultant Role - London
Department for Work and Pensions —Westminster
- £37,016 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Performance Enablement Consultant
American Express —London
- Full-time
- Project management
- Continuous improvement
- AI
- Life insurance
4d
Business Analyst (Consultant Grade)
Palladium Digital —London
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
- Annual leave
Quick apply
User Experience Consultant – London to New York
UX Connections —London
- Full-time
- Computer Science
- University
- Psychology
9d
Agile Delivery, Scrum and Coaching - Consultant/Senior Consultant - Digital Excellence
Capgemini Sogeti —London
- Hybrid work
- Azure
- Agile
- Leadership
Implementation Consultant (Project Manager) – EHS Digital Solutions
J.S. Held LLC —London
- £55,000 - £80,000 a year
- Full-time
- Remote
- PMP
- Engineering
- Analysis skills
- Annual leave
Quick apply
Lead Functional Consultant / D365 CE BA
Safetykleen —Brentford
- Full-time
- Sales
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
10d
Learning and Development Consultant
Edenred —London
- Up to £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Software Solutions Consultant
Decoded Limited —London
- Full-time
- Remote
- Java
- JavaScript
- Software development
- Employee discount
Quick apply
Senior Professional Services Consultant
Adverity —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Flexible schedule
Quick apply
Change Consultant
Hitachi Solutions —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Senior Consultant, Salesforce Data Cloud and Agentforce , Deloitte Digital
Deloitte —London
- Hybrid work
- Sales
- Salesforce
- Data analysis skills
Digital Learning Advisor
QA —London
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
2d
AI Enabled Consultant
UBDS Group —London
- Hybrid work
- Mentoring
- AI
- Communication skills
Quick apply
8d
Consultant, with local government experience
Channel 3 Consulting Ltd —London
- Hybrid work
- Data analysis skills
- Project management
- Communication skills
- Employee assistance programme
- Life insurance
Junior Designer | Digital | London
Hanover —London
- Microsoft Powerpoint
- Annual leave
Quick apply
4d

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digital consultant jobs near west london, gtl

Customer Services Consultant - Ealing, London

HSBC Global Services Limited -
London

Apply Now

Job details

Full-time
From £28,800 a year
2 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

As a Universal Banker, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Universal Bankers actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience

Play an integral part in customer education around HSBC digital services and fraud awareness

Identify customers who are in vulnerable situations and determine the best way we can support them

Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers

The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service

Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £28,800 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more

Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts

A market-leading employer pension contribution

BUPA Healthcare

Life Assurance, equivalent to four times your annual salary

Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more

Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

digital consultant jobs in west london, gtl

Customer Services Consultant - Ealing, London

Performance & Capability Consultant FTC

Strategy Consultant (Freelance Pool)

NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT LONDON

Universal Credit Job Centre - EO Recruitment Consultant Role - London

Performance Enablement Consultant

Business Analyst (Consultant Grade)

User Experience Consultant – London to New York

Agile Delivery, Scrum and Coaching - Consultant/Senior Consultant - Digital Excellence

Implementation Consultant (Project Manager) – EHS Digital Solutions

Lead Functional Consultant / D365 CE BA

Learning and Development Consultant

Software Solutions Consultant

Senior Professional Services Consultant

Change Consultant

Senior Consultant, Salesforce Data Cloud and Agentforce , Deloitte Digital

Digital Learning Advisor

AI Enabled Consultant

Consultant, with local government experience

Junior Designer | Digital | London

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