Hospitality general manager Work, Jobs in West London, Gtl (with Salaries)

General Manager
The Talli Queen —London
- From £50,000 a year
- Full-time
- Inventory control
- Sales
- Customer service
- Employee discount
Quick apply
11d
General Manager
Home Hospitality —West London
- £45,000 - £50,000 a year
- Full-time
- Restaurant management
- Team management
- Recruiting
Quick apply
General Manager
Hastings Road —Ealing
- £50,000 a year
- Weekend availability
- Sales
- Customer service
- Continuous improvement
Quick apply
3d
General Manager
Green and Fortune —London
- £60,000 - £70,000 a year
- Weekend availability
- Bar
- Restaurant management
- Team management
- Employee assistance programme
- Employee discount
Quick apply
General Manager
The Green —Southall
- £50,000 a year
- Weekend availability
- Sales
- Customer service
- Continuous improvement
Quick apply
3d
General Manager – Workspace & Member Experience
Maslow's —London
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Sales
- English
Quick apply
Assistant General Manager
Aldrich Inns —London
- £32,000 - £36,000 a year
- Full-time
- Inventory control
- Customer service
- Restaurant management
- Employee discount
Quick apply
1d
General Manager
TRG Concessions - Jones The Grocer Waterloo —London
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Restaurant management
- Leadership
- Employee discount
Quick apply
Assistant General Manager
The Talli Queen —London
- From £40,000 a year
- Full-time
- Inventory control
- Customer service
- Human resources
- Employee discount
Quick apply
11d
General Manager
CH&CO —London
- £65,000 a year
- Weekend availability
- Microsoft Office
- Hotel
- Leadership
1d
Venue General Manager
I Love Yochi —London
- £43,000 - £48,000 a month
- Weekend availability
- Sales
- Restaurant management
- Team management
Quick apply
10d
Deputy General Manager
Lane7 - Camden —London
- Up to £40,000 a year
- Full-time
- Guest services
- Leadership
- Referral programme
Quick apply
General Manager
Coppa Club —London
- Up to £60,000 a year
- Full-time
- Restaurant management
- Mentoring
- Recruiting
- Employee discount
Quick apply
General Manager
The Half Moon, Herne Hill —London
- Up to £60,000 a year
- Full-time
- Restaurant management
- Hotel
- Leadership
- Employee discount
Quick apply
2d
General Manager (multi site)
B Kitchen —London
- £38,000 - £42,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick apply
General Manager
AngloThai —London
- Up to £75,000 a year
- Full-time
- Restaurant management
- Team management
- Recruiting
- Employee assistance programme
- Employee discount
Quick apply
General Manager - Live In
Alexander Pope —Twickenham
- Up to £60,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
5d
General Manager
Stonegate Group —London
- £44,000 - £48,000 a year
- Full-time
- Bar
- Sales
- Restaurant management
- Employee discount
- Referral programme
Quick apply
Deputy General Manager
Legends Global (Europe) —London
- Continuous improvement
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
General Manager
Bespoke Food Group —Pimlico
- £48,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Inventory control
Quick apply
8d

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General Manager

The Talli Queen
London

Quick apply

Job details

Permanent | Full-time
From £50,000 a year
11 days ago

Benefits

Discounted or free food
Company pension
Company events
Employee discount

Qualifications

Succession planning
Branding
Fiscal management
Front of house supervision
Inventory control
Food service team management
Sales
Customer service
Coaching
Arranging restaurant reservations
Restaurant management
Cellar management
Seasonal menu design
Sales forecasting
Staff training
Bar management
Human resources
Forecasting
Overseeing budgeting and forecasting
Recruiting
Cash management
Ongoing financial performance monitoring
Risk assessment
Budgeting
Training & development
Guest services
Loss prevention
Stocktaking
Stock coordination
Team motivation leadership
Facilities maintenance
Marketing
Rota coordination
COSHH compliance

Full job description

General Manager — The Talli Queen

Location: The Talli Queen, 412 Uxbridge Rd, London W12 0NR

Start date: ASAP

Overview

We are seeking a dynamic and energetic General Manager to lead operations at The Talli Queen, a striking new high-end pub set within a Grade II listed building. The name says it all — "Talli" is Hindi slang for tipsy, and the pub takes its spirit from Varuni, the Hindu goddess of wine, celebration and pleasure. Paired with a seasonal Indian menu from Head Chef Avi (formerly of Pahli Hill and River Cafe), this is a pub built on seasonal flavours, great wine and a genuine love of hospitality.

In this pivotal role, you will oversee daily operations, drive sales growth, and foster a vibrant team environment from day one. Your leadership will ensure exceptional guest experiences, seamless front-of-house operations, and smooth administrative processes. If you thrive in fast-paced, early-stage settings and have a talent for motivating teams, this is your opportunity to help build something distinctive from the ground up.

Job Summary

The General Manager is responsible for the effective and profitable day-to-day running of The Talli Queen. They will lead the team to ensure the pub maximises revenue and profit, while consistently delivering an exceptional guest journey.

Key Responsibilities

Team Management

Coach and develop the team to ensure they can perform to the required standard and consistently meet company expectations
Recommend and oversee training, working in partnership with Head Chef Avi to ensure it is delivered effectively
Lead briefings and individual and team catch-ups to build knowledge, strengthen relationships, and develop a leadership pipeline
Recruit and maintain all front-of-house positions, and support Head Chef Avi with back-of-house recruitment
Work alongside Head Chef Avi to ensure robust succession planning
Ensure all HR administration is maintained and adhered to
Continually look for ways to improve and develop the team, and to build morale and team spirit
Ensure consistent management of staff, working in conjunction with Head Chef Avi where necessary
Monitor staff appearance and take action where needed

Health & Safety

Be aware of, and adhere to, licensing, data protection, Health & Safety at Work, and COSHH legislation at all times
Carry out risk assessments to ensure the safety of staff and guests
Follow all company security procedures, including loss prevention and the security of staff and premises
Monitor and manage maintenance issues, and manage third-party contractors including cleaners where applicable

Customer Service

Lead the team to deliver consistently high standards of service and an exceptional food and drink offering
Maintain guest satisfaction through direct feedback, mystery diners, online reviews, and regular feedback from locals
Oversee reservations, maximising the full potential of the business without compromising the standard of the offering
Be fully aware of service standards and procedures, and work alongside the team in service to uphold them

Financial Management

Take full responsibility for the pub's results, including P&L performance, stock, and audits
Control all aspects of finance, including sales, gross profit, stock control, wages, and capital expenditure
Be accountable for all cash management, including third-party providers such as merchant services and Stripe; thoroughly investigate any cash-loss issues
Review the P&L account monthly with the leadership team, agreeing clear targets for improvement where needed
Be responsible for accurate rota planning, based on forecast sales and wage budgets
Plan rotas in line with budgeted targets and forecasts, adjusting hours daily in line with sales
Forecast sales and wages weekly/quarterly using the Planday system
Manage and maintain correct staffing levels in line with targets and sales forecasting
Manage all stock delivery processes, including checking in orders, storage, security, loss investigation, and staff training
Manage all stock control processes, including timely stock counts, line checks, wastage reports, loss investigation, and staff training
Adhere to all company policies, procedures, and licensing laws at all times

Marketing

Work closely with social media, marketing, and PR to develop and deliver a robust marketing strategy
Work together with external marketing and PR partners, attending events as needed
Carry out all tasks necessary to ensure the efficient operation of The Talliqueen as a business and brand ambassador

Developing the Brand

Ensure menus and drinks lists are constantly updated, with special attention to seasonal availability
Understand competitors and the market in which the brand operates, to maintain a loyal customer base while attracting new guests
Work alongside Head Chef Avi to evolve the food, drink, and service offering, ensuring financial viability while respecting the history and ethos of The Talli Queen

To apply, please send your CV and a short note on why you're excited about The Talli Queen to [email protected]

Pay: From £50,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount

Work Location: In person

Quick apply

Refine Your Search

hospitality general manager jobs in west london, gtl

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