Customer insights analyst Work, Jobs in Westbury, Wil (with Salaries)

Commercial Insights Analyst
Longleat —Warminster
- £38,000 - £42,000 a year
- Monday to Friday
- Hospitality
- Microsoft Excel
- Sales
- Store discount
- Employee assistance programme
4d
Customer Contact Forecasting Analyst
Ayvens —Bristol
- £35,000 - £42,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Financial services
- Free parking
- Annual leave
Data Insights & Business Intelligence Analyst
TLT —Bristol
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
Consultant – Manager, Business Analyst (Agile Product Team), Defence & Security
Deloitte —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Agile
Consultant - Manager Service Design, Defence & Security
Deloitte —Bristol
- Hybrid work
- Analysis skills
- Agile
- Communication skills
Customer Outcomes Analyst - 12 Month FTC
M&G plc —Bath
- Full-time
- Military
- Analysis skills
- Annual leave
Demand Planner
Meiyume (UK) Ltd —Trowbridge
- Up to £37,784 a year
- Full-time
- English
- Analysis skills
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
4d
Protective Threat Intelligence Analyst
Lloyds Banking Group —Bristol
- £44,901 - £54,879 a year
- Full-time
- Hybrid work
1d
Digital Transformation Consultants
i3Works —Bristol
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Agile
- Annual leave
- Life insurance
Junior Data Engineer
Leonardo UK Ltd —Bristol
- £37,318 - £50,000 a year
- Full-time
- Hybrid work
- DevOps
- SQL
- Machine learning
- Flexible schedule
- Referral programme
Business Analyst, Commerce, Manager, Deloitte Digital
Deloitte —Bristol
- Hybrid work
- Data analysis skills
- Software development
- APIs
Data Science Lead - 12 month FTC
Unite Students —Bristol
- Sales
- Marketing
- SQL
- Annual leave
- Employee assistance programme
Cloud DevOps Architect Consultant, Platform Engineering, Defence and Security, Technology & Transformation
Deloitte —Bristol
- Hybrid work
- Azure
- Oracle
- AWS
Consultant - Manager, Business Analyst (Functional) Design, Defence & Security
Deloitte —Bristol
- Hybrid work
- Analysis skills
- Agile
- Communication skills
Lead Service Desk Analyst
Rotork —Bath
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Quick apply
Delivery Manager - Commerce, Deloitte Digital
Deloitte —Bristol
- Hybrid work
- Management
- Organisational skills
- Software development
Data Analytics Engineer
Discovery Education —Bath
- £35,000 - £39,400 a year
- Full-time
- Data analysis skills
- SQL
- APIs
- Employee assistance programme
Quick apply
Credit Risk Analyst
Ayvens —Bristol
- Full-time
- SQL
- IT
- Communication skills
- Free parking
- Annual leave
Product Advisory, Commerce, Manager, Deloitte Digital
Deloitte —Bristol
- Hybrid work
- Data analysis skills
- Software development
- Agile
IT Support Analyst Apprentice
The Delta Group —Melksham
- Hospitality
- Customer service
- Microsoft Office
Quick apply
13d

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Commercial Insights Analyst

Longleat -
Warminster

Apply Now

Job details

Permanent
£38,000 - £42,000 a year
4 days ago

Benefits

Store discount
Company pension
Employee assistance programme
Employee discount

Qualifications

Hospitality
Power BI
Data modelling
Microsoft Excel
Sales
Tableau
SQL
Analysis skills

Full job description

About the role:

Are you curious about what makes guests choose, visit, spend and return? We are looking for a Commercial Insights Analyst to help Longleat's Attractions ( Longleat, Cheddar Gorge and Shearwater) better understand guest behaviour, visitation patterns and spend, using data to support experience design, commercial optimisation and smarter operational decision-making.

This is a new and important role within our Commercial team, providing dedicated insight across admissions, ticketing, pricing, memberships, accommodation, retail, food and beverage, marketing and digital channels. You will help create one clear view of commercial performance and turn complex data into practical recommendations that improve both the guest experience and business performance.

As Commercial Insights Analyst, you will use data to tell the story behind how guests engage with Longleat. You will analyse ticketing, footfall, retail, food and beverage, digital and customer behaviour data to identify trends, opportunities and areas for improvement. You will build clear dashboards, reports and insight packs that help teams understand performance, track guest journeys, improve conversion and make better decisions around pricing, promotions, yield, product development and seasonal activity. Working closely with Commercial, Marketing, Operations and Finance colleagues you will support a fast-paced, guest-focused environment where insight directly shapes the visitor experience.

What you’ll be doing:

Analyse guest behaviour, visitation patterns, ticketing, footfall, spend, conversion and satisfaction data.
Build dashboards, reports and insight packs that provide a consistent view of commercial and operational performance.
Support pricing, promotions, yield management, memberships and product decisions through data-driven insight.
Identify trends and opportunities across admissions, accommodation, retail, food and beverage, marketing and digital channels.
Work with operational teams to improve efficiency, guest flow, dwell time and the overall visitor experience.
Provide insight to support new attraction launches, experience redesigns, seasonal events and commercial growth plans.
Support segmentation, forecasting, performance modelling and benchmarking activity.
Help improve data quality, reporting standards and the use of business intelligence tools across the business.

About you:

You will be analytical, commercially curious and confident turning data into clear stories that non-technical colleagues can use. You will enjoy working with different teams, asking good questions and using insight to improve both performance and the guest experience.

You may already have experience in leisure, hospitality, visitor attractions, retail, ecommerce or another multi-site consumer environment, but most importantly you will bring strong analytical ability, commercial awareness and a practical collaborative approach.

What we’re looking for:

Experience analysing commercial, customer, sales, pricing, marketing or operational performance data.
Strong Excel skills and experience using BI or dashboarding tools such as Power BI or Tableau.
Experience working with large or multi-source datasets, such as ticketing, EPOS, CRM, digital, web analytics or customer data.
Ability to communicate insight clearly to operational and commercial stakeholders.
Strong attention to detail and confidence challenging data inconsistencies.
Commercial curiosity, with the ability to spot trends, risks and opportunities.
SQL or more advanced data modelling experience would be an advantage.

Why join us?

This is an opportunity to shape how Longleat uses data to understand our guests, improve their experience and support future commercial growth. Your insight will help teams make better decisions, from day-to-day trading performance through to new experiences, seasonal events and long-term planning.

If you enjoy storytelling with data and want to see your analysis make a real difference in a unique guest-focused environment, we would love to hear from you.

Your contract:

You will be employed on a salaried contract working 37.5 hours per week over 5 days, predominantly Monday to Friday.

A little about us

At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat.

With a core business welcoming around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.

Why join the Longleat team?

In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break.

You will receive attractive benefits that include:

29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
Unlimited free entry to Longleat for our employees
Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
50% off Membership for Friends and Family
Discounts on food and beverages and retail merchandise
Discounts on VIP Experiences and Accommodation
Discretionary bonus scheme
Employee Assistance Programme
Employer contributory pension scheme
Life assurance scheme
Perks at work
Range of flexible working schemes

Apply Now

Refine Your Search

customer insights analyst jobs in westbury, wil

Commercial Insights Analyst

Customer Contact Forecasting Analyst

Data Insights & Business Intelligence Analyst

Consultant – Manager, Business Analyst (Agile Product Team), Defence & Security

Consultant - Manager Service Design, Defence & Security

Customer Outcomes Analyst - 12 Month FTC

Demand Planner

Protective Threat Intelligence Analyst

Digital Transformation Consultants

Junior Data Engineer

Business Analyst, Commerce, Manager, Deloitte Digital

Data Science Lead - 12 month FTC

Cloud DevOps Architect Consultant, Platform Engineering, Defence and Security, Technology & Transformation

Consultant - Manager, Business Analyst (Functional) Design, Defence & Security

Lead Service Desk Analyst

Delivery Manager - Commerce, Deloitte Digital

Data Analytics Engineer

Credit Risk Analyst

Product Advisory, Commerce, Manager, Deloitte Digital

IT Support Analyst Apprentice

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