Product manager Work, Jobs in Westerham, Eng (with Salaries)

Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
Product Development Manager
Rextrek Grp Ltd —Sevenoaks
- £26,935.63 - £40,000.00 a year
- Full-time
- Analysis skills
- Product management
- Organisational skills
- Health & wellbeing programme
Quick apply
8d
Product Manager
Servomex —Crowborough
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Sales
- Engineering
- Bachelor's degree
- Annual leave
- Flexible schedule
6d
PR & Communications Manager
Must Have Ideas Ltd —Aylesford
- Full-time
- Project management
- Presentation skills
- Organisational skills
- Free parking
- Store discount
Quick apply
Workshop manager - Bench Joinery
JP JOINERY (KENT) LTD —Cranbrook
- £20 - £22 an hour
- Full-time
- Carpentry
- Management
- Organisational skills
- Free parking
- Sick pay
Quick apply
Product Marketing Manager
TeamViewer Germany GmbH —London
- Hybrid work
- English
- Presentation skills
- Marketing
- Employee discount
Quick apply
Senior Product Marketing Manager
Connexity | Skimlinks, a Taboola company —London
- Full-time
- Hybrid work
- Marketing
- Annual leave
- Work from home
Quick apply
Product Manager
Tapi —London
- Full-time
- Azure
- Continuous improvement
- Organisational skills
General Manager
Tee Box London —London
- £50,000 - £65,000 a year
- Full-time
- Management
- In-person
- Leadership
Quick apply
11d
Senior product manager
SECCL —London
- £75,000 - £90,000 a year
- Full-time
- Hybrid work
- Bar
- APIs
- Employee discount
Brand Manager
Master of Malt —Tonbridge
- Full-time
- Google Suite
- Analysis skills
- Presentation skills
- Employee discount
Quick apply
9d
Creative Analyst
Must Have Ideas Ltd —Aylesford
- Full-time
- Analysis skills
- Project management
- Presentation skills
- Free parking
- Store discount
Quick apply
Product Manager
BBC —London
- £50,000 - £60,000 a year
- Full-time
- Continuous improvement
7d
Health and Safety Manager
Must Have Ideas Ltd —Aylesford
- Full-time
- Management
- Data analysis skills
- Organisational skills
- Free parking
- Store discount
Quick apply
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Facilities Manager
Brakes —Aylesford
- £56,375 a year
- Full-time
- Microsoft Excel
- Management
- Maintenance
- Employee discount
Influencer Manager
Dermalogica —Leatherhead
- £33,000 a year
- Full-time
- Hybrid work
- Sales
- Project management
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
1d
Digital Product Manager Europe
Western Union —London
- Product management
- Agile
- Financial services
11d
ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD
INDITEX —London
- Weekend availability
- Supervising experience
- Leadership
- Time management
Quick apply
Product Manager
SourceWhale —London
- Hybrid work
- Analysis skills
- Product management
- Communication skills
- Employee assistance programme
9d

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product manager jobs near westerham, eng

Zara Covent Garden Customer Experience Manager

INDITEX -
London

Quick apply

Job details

Full-time

Qualifications

Sales
Contracts
Leadership
Communication skills
Time management

Full job description

Job Description: Customer Experience Manager (Store-based) | Zara | UK & Ireland

Job purpose

To lead Zara’s customer experience across all sales channels by putting the customer at the centre of daily actions, developing strategies that improve store team performance and store sales, and ensuring the best possible in-store experience.

Contract

Full-time. Full flexibility required (evenings and weekends).

Reporting to

Store Director / General Manager.

Key responsibilities

Customer experience and omnichannel

Work with the management team to achieve and exceed store sales targets through enhancing customer experience.
Understand and analyse customer behaviour to implement strategies based on current and potential market trends.
Monitor customer experience performance, adapt strategies and ensure consistent follow-up.
Drive all omnichannel experiences, ensuring seamless integration of online with physical store experiences.
Stay up to date with Zara.com and digital marketing strategies to share key updates with the team and customers.
Partner with the Operations Manager to understand the customer journey, ensure sufficient cover in key service areas, and optimise resources using Orquest.
Support and train teams to resolve customer complaints and proactively reduce recurrence of incidents; maintain regular communication with the Customer Service Department.

People, wellbeing and capability building

Promote HR policies, procedures and the Code of Conduct by leading by example; contribute to a healthy and positive store atmosphere.
Lead and develop Customer Experts through performance reviews and PDPs using LEAP, monitoring progression and building succession plans.
Ensure correct implementation of customer experience training, including training on engagement-to-purchase and on product awareness, trends, vocabulary, devices and tools to close the sale successfully.
Implement strategies to meet customer needs by aligning customer profiles with team strengths; build loyalty-focused actions.
Own payroll processes and ensure ER processes are followed in line with company policy.

Store standards, security and ways of working

Support actions to minimise stock loss with the management team.
Ensure security and funds management procedures are followed rigorously, including cash desk support, discrepancy monitoring, banking follow-up and incident follow-up with L&P.
Maintain safe, organised working areas and uphold company Health & Safety requirements through housekeeping and safe working practices.
Act as an ambassador for the company’s sustainability project, supporting innovative and efficient ways of working.

Experience and qualifications (non-negotiables)

Proven experience in a senior store leadership role within fashion retail (Customer Experience Manager / Deputy Store Manager / Department Manager level or equivalent).
Strong understanding of the business from a commercial, operational and people perspective.
Demonstrable track record leading store customer experience strategy: improving service standards, engagement behaviours and customer satisfaction.
Confidence owning high-accountability routines including payroll/ER process compliance and customer complaint escalation.
Strong experience with store compliance and risk routines, including security/funds management processes and loss-prevention collaboration (where required by store).

The mindset we love

Customer-service driven, with strong communication, collaboration and problem-solving.
Confident managing and resolving conflict.
Strong organisation and time management; systematic and analytical in approach.
Influential and engaging leader; leads by example and develops others.
Creative thinker who can translate insight into practical strategies and follow-through.
Positive attitude towards self-development.

Note

This job description supports role clarity and recruitment and is not exhaustive; additional tasks may be required.

Inclusion

Inditex is an equal opportunities employer committed to diversity, multiculturalism, inclusion and acceptance.

INDINDITEXSM

Quick apply

Refine Your Search

product manager jobs in westerham, eng

Zara Covent Garden Customer Experience Manager

Product Development Manager

Product Manager

PR & Communications Manager

Workshop manager - Bench Joinery

Product Marketing Manager

Senior Product Marketing Manager

Product Manager

General Manager

Senior product manager

Brand Manager

Creative Analyst

Product Manager

Health and Safety Manager

Zara Operations Store Specialist

Facilities Manager

Influencer Manager

Digital Product Manager Europe

ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD

Product Manager

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